Yumie (3_yumie7) — Received Reviews

original
アカウント制限に関してeBay にお問い合わせ頂きありがとうございます。お電話でお話いたしましたように、販売者様には制限がついた別のアカウントがあります。現在のアカウントの制限について弊社が対応させて頂きます前にそちらを無効にする必要があります。以下のサイトから制限解除に関する詳細をご覧いただけます。
http://ocsnext.ebay.com.hk/ocs/cusr?query=1489&ref=1
販売者様の関連するアカウントのユーザー名はgaia_japanです。このアカウントが無効になりましたら、販売者様の現在のアカウント gaia.japan1 の制限拡大に関して検討させて頂きます。

corrected
アカウント制限に関してeBay にお問い合わせ頂きありがとうございます。電話でお話いたしましたように、販売者様には制限がついた別のアカウントがあります。現在のアカウントの制限について弊社が対応させて頂きます前にそちらを無効にする必要があります。以下のサイトから制限解除に関する詳細をご覧いただけます。
http://ocsnext.ebay.com.hk/ocs/cusr?query=1489&ref=1
販売者様の関連するアカウントのユーザー名はgaia_japanです。このアカウントが無効になりましたら、販売者様の現在のアカウント gaia.japan1 の制限拡大に関して検討させて頂きます。

original
Ito-Yokado and AAA will launch their collaboration product "COOL STYLE" bedding on March 28th (Sat.) at all nationwide Ito-Yokado stores. Note; the launch day may vary depends on the shop.

Products:
Cool good sleep bath sheets: each \5,000 (tax included)
Cool good sleep pad: each \3,000 (tax included)
Cool good sleep coffle towel：　each \3,500 (tax included)
Cool body pillow: each \1,600 (tax included)

corrected
Ito-Yokado and AAA will launch their collaboration products "COOL STYLE" on sale on March 28th (Sat.) at all nationwide Ito-Yokado stores. Note; the launch day may vary depending on the shop.

Products:
Cool good sleep bath sheet: each \5,000 (tax included)
Cool good sleep pad: each \3,000 (tax included)
Cool good sleep coffle towel：　each \3,500 (tax included)
Cool body pillow: each \1,600 (tax included)

original
We are sorry to cause you trouble. We will refund you shipping fee 35.95 US dollars in advance through PayPal today.
As for the amount you paid, we will issue a refund as soon as the item arrives.
Thank you for your understanding.

corrected
We are sorry to cause you trouble. We will refund you the shipping fee of USD 35.95 in advance through PayPal today.
As for the amount you paid for the item, we will issue a refund as soon as the item arrives.
Thank you for your understanding.

original
Please check the attached invoice.

As for 1, have we placed on order?The billing amount does not match the amount in the attached document 3 as the tax is not added.

As for 2, should we pay it?
If so, a staff of our company will make payment at the local office from now on. So please not to make payment for us.

The scheduled date of remittance of this month is 27th. Please check is reply to this e-mail today.

Thank you.

corrected
Please check the attached invoice.

As for 1, have we placed this order? The billing amount does not match the amount in the attached document 3 as the tax is not added.

As for 2, should we pay for it?
If so, our staff member will make payment at the local office from now on. So please do not to make payment for us.

The scheduled date of remittance of this month is the 27th. Please check and reply to this e-mail today.

Thank you.

original
ご連絡ありがとうございました。

日付は変更されないと理解しています。お住まいの市を変更してみてください。
時計の右側にある曲がったノブを右方向に回してロック解除してください。
次にノブを引いてください。
ノブを正しく回したら、秒針が動き出します。
次に秒針を「ニューヨーク市」に設定してください。
その後、ノブを元の一に押し戻すと設定は完了です。
英語の説明はE-24・25を参照してください。
これで、正しい日付設定に戻されると思います。
上記の方法でも問題が解決できない場合は、再度ご連絡ください。
よろしくお願いいたします。

corrected
ご連絡ありがとうございました。

日付が変更されないと理解しています。お住まいの市を変更してみてください。
時計の右側にある「巻きノブ」を右方向に回してロック解除してください。
次にノブを引いてください。
ノブを正しく回したら、秒針が動き出します。
次に秒針を「ニューヨーク市」に設定してください。
その後、ノブを元の一に押し戻すと設定は完了です。
英語の説明はE-24・25を参照してください。
これで、正しい日付設定に戻されると思います。
上記の方法でも問題が解決できない場合は、再度ご連絡ください。
よろしくお願いいたします。

original
Unfortunately, this shipping method does not come with a tracking number.
So we can not confirm the delivery status.
The item may have been missing during the delivery.

We would like to offer the following two option about the issue.
1) A full refund of the price of the item and the shipping cost.
We will issue a full refund via Amazon.

2) Re-delivery of the same item
As we are in the week-end, we will ship it out on Monday or Tuesday,
I think it takes about 5-8 days from the completion of the shipping until the arrival of the item.

corrected
Unfortunately, this shipping method does not come with a tracking number.
So we cannot confirm the delivery status.
The item may have gone missing during delivery.

We would like to offer the following two option for this issue.
1) A full refund of the price of the item and the shipping cost.
We will issue a full refund via Amazon.

2) Re-delivery of the same item.
As it's now the weekend, we will ship it out on Monday or Tuesday,
I think it takes about 5-8 days from the completion of the shipping for the item to arrive.

original
I have been preparing the sale for three months.
As this kind of Internet business is my first experience, I registered at Amazon.com the other day consulting with many people.
Within the reason why my account was suspended, one reason was that you found the relation with a person whose account was deleted in the past. I think it is because the person introduced me the system of listing when I asked him an advice and then I tried it.
I am thinking to list and sell by myself from now on. So please reactivate my account.

corrected
I have been preparing the sale for three months.
As this kind of Internet business is my first experience, I registered at Amazon.com the other day by consulting with many people.
Within the reasons why my account was suspended, one reason was that you found the relation with a person whose account was deleted in the past. I think it is because the person introduced me the system of listing when I asked him an advice and then I tried it.
I am thinking to list and sell by myself from now on. So please reactivate my account.

original
I can't take too much more of this.

I confirmed it before placing the order.
You did say that you were shipping the order, as they were scheduled to arrive on the first week of February.
It is unbearable to extend the arrival period each week like this.

Due to your insincere business, I am not only depleting confidence of important customers, but also suffering great damage caused by the decrease of value of many items not yet arrived for which we are still waiting.

Please ship them out immediately with 20% discount of the commodity price.

Period.

corrected
I can't take too much more of this.

I confirmed it with you before placing the order.
You did say that you were shipping the order, as they were scheduled to arrive in the first week of February.
It is unbearable to extend the lead time each week like this.

Due to your insincere business, I am not only depleting the confidence of my important customers, but also suffering great damage caused by the decrease of value of many items not yet arrived for which we are still waiting.

Please ship them out immediately with a 20% discount of the commodity price.

Period.

original
Hello,
We are very sorry for the trouble caused to your company.
We deeply apologize for the inconvenience.
We have reviewed and confirmed all the violation of the terms.

The main reason is the listing of the advertisements.
We will never list this kind of advertisements.

We will never repeat the same mistake.
Could you please give us an another chance?
Looking forward to hearing from you.
We wish you good luck!

corrected
Hello,
We are very sorry for the trouble caused to your company.
We deeply apologize for the inconvenience.
We have reviewed and confirmed all the violation of the terms.

The main reason is the listing of the advertisements.
We will never list these kinds of advertisements.

We will never repeat the same mistake.
Could you please give us another chance?
Looking forward to hearing from you.
We wish you good luck!

original
1, Thank you for your business.
When do the items that we listed will be reflected on Amazon?
If our method to list the items has any problem, please let us know.
Sorry for taking you time, but we hope you will deal with the problem.

2. We are sending the item by express mail free of charge.
Could you please give us a positive feedback, if the item arrives?
Thank you for your shopping.

corrected
1, Thank you for your business.
When will the items that we listed be reflected on Amazon?
If our method to list the items has any problems, please let us know.
Sorry for taking your time, but we hope you will deal with the problem.

2. We are sending the item by express mail free of charge.
Could you please give us a positive feedback, if the item arrives early?
Thank you for your shopping.

original
The initial investment of this diaper may be high, but you can save money in the long term by collaborating with hospitals.
If babies have health problems, health data of babies are transferred to a private medical doctor in a hospital. A hospital can check the data of babies before they arrive the hospital and make medical examinations more efficient. So the medical fees may decrease with the spread of this diaper. In addition, if the a case is solved by consulting to a medical professional on website, parents do not need to go to hospital, so it leads to the the reduction of healthcare expenditures.

corrected
The initial investment of this diaper may be high, but you can save money in the long term by collaborating with hospitals.
If babies have health problems, health data of babies are transferred to a private medical doctor in a hospital. A hospital can check the data of babies before they arrive the hospital and make medical examinations more efficient. So the medical fees may decrease with the spread of this diaper. In addition, if the a case is solved by consulting a medical professional on a website, parents do not need to go to hospital, so it leads to the the reduction of healthcare expenditures.

original
They are made by hand one by one. the mysterious soap which surface design does no dissapear even washing it. A sheet of specially-treated Japanese paper is pasted on on side of the surface of the soap, The design of this soap is unique. One set contains 2 soaps.
The manufacturer which was founded 112 years ago is located in the production area of Mino paper, that is registered as UNESCO Intangible Cultural Heritage. The origin of the name of Edo Furin came from when Furin craftman, Yoshihara Shinohara(the father of Hiroshi Shinohara) named glass Furin as "Edo Furin" based on documents.After that, the name of Edo furin was spread.

corrected
They [unclear] are made by hand one by one. A mysterious soap whose surface design does no dissapear [spelling] even after washing it. A sheet of specially-treated Japanese paper is pasted on one side of the surface of the soap, [Sentence missiing] The design of this soap is unique. One set contains 2 bars.
Founded 112 years ago, the manufacturer is located in the production area of Mino paper, which is registered as UNESCO's Intangible Cultural Heritage. The origin of the name of Edo Furin came from when Furin craftman [spelling], Yoshihara Shinohara (the father of Hiroshi Shinohara) named glass Furin as "Edo Furin" based on documents.After that, the name of Edo furin was spread.

original
Objet: La marchandise est arrivée.

La marchandise(le numéro d'ordre.......) est arrivée sans incident. Merci beaucoup.

J'aimerais poser une autre question. Pourriez-vous me dire le prix unitaire par taille de ( ) ?

Merci d'avance.

corrected
Objet: La marchandise est arrivée.

La marchandise (Numéro de commande .......) est arrivée sans incident. Merci beaucoup.

J'aimerais poser une autre question. Pourriez-vous me renseigner sur le prix unitaire par taille de ( ) ?

Merci d'avance.

original
完璧なタイミングです。今日の午後、弊社アカウント部より別のメールを受信しました。それで不可解なことが解決しました！

支払いは返却されたのに誰も気づいていなかったようです。そこでアカウント部のステファニーが、再び支払いをすることを教えてくれました。

ですから何も確認の必要はありません。1週間以内に支払いがされていなければ連絡してください。

この件に関してお詫び申し上げますと共に、最終的に問題が解決されましたので共に喜びを分かち合えればと思います。

corrected
完璧なタイミングです。今日の午後、弊社経理部より別のメールを受信しました。それで不可解なことが解決しました！

支払いは返却されたのに誰も気づいていなかったようです。そこで経理部のステファニーの方で再び支払いをすると言っています。

ですから何も確認の必要はありません。1週間以内に支払いがされていなければ連絡してください。

この件に関してお詫び申し上げますと共に、最終的に問題が解決されましたので共に喜びを分かち合えればと思います。

original
Cher.......

Vous voulez retourner l'article, n'est ce pas? Est-ce qu'il y a un défaut dans l'article que nous avons expédié.
En cas de remboursement, veuillez nous retourner l'article, d'abord.
Nous vérifierons le status de l'article.
Nous effectuerons un remboursement si l'article sera retoruné dans l'état original.

S'il vous plaît laissez-nous savoir si vous avez reçu un produit faux ou vous avez trouvé un défaut.

Merci.

Normalment, les frais d'envoi du retour sont payés par le client.

Pourtant, nous assumons les frais d'expédition cette fois-ci comme cas particulier.
Pourrriez-vous nous donner une rétroaction positive ?
So vous êtes d'accord, nous vous rembourserons intégralement le prix que vous avez payé l'article dans le jour suivant de l'arrivée de l'article.

corrected
Cher.......

Vous voulez retourner l'article, n'est ce pas? Est-ce qu'il y a un problème avec l'article que nous avons expédié.
En cas de remboursement, veuillez d'abord nous retourner l'article.
Nous vérifierons le statut de l'article.
Nous effectuerons un remboursement si l'article est retourné dans son état original.

Veuillez nous faire savoir si vous avez reçu le mauvais produit ou si le produit est défectueux.

Merci.

Normalement, les frais d'envoi du retour sont payés par le client.

Cependant, exceptionnellement nous prendrons à notre charge les frais d'expédition cette fois-ci.
En échange, pourriez-vous nous donner un feedback positif ?
Si vous êtes d'accord, nous vous rembourserons intégralement le prix que vous avez payé pour l'article le jour suivant l'arrivée de l'article.

original
I have reported the matter to the person in charge of Japan Post on January 24. I also reported that you had already submitted a damage report to Post Office in Holland and that the number was **.
I requested to Japan Post to urge the procedure, as I want to resolve the problem as soon as possible.
However, they asked me to wait a little while as the matter is being processed.
We are sorry to cause you trouble. I beg for your patience.

corrected
I have reported the matter to the person in charge of Japan Post on January 24. I also reported that you had already submitted a damage report to Post Office in Holland and that the number was **.
I requested to Japan Post to hurry up the procedure, as I want to resolve the problem as soon as possible.
However, they asked me to wait a little while as the matter is being processed.
We are sorry to cause you trouble. I beg for your patience.

original
Thank you for contacting us.
While we enter the tracking number on the website of Postal Annex and search the item, only "Tracking Number: LN213104614US" is displayed" is displayed on the screen and we can not track the item.
We are sorry, but could you please ask directly to the customer service of the delivery company?
Thank you for your understanding.

corrected
Thank you for contacting us.
While we enter the tracking number on the website of Postal Annex and search the item, only "Tracking Number: LN213104614US" is displayed on the screen and we can not track the item.
We are sorry, but could you please ask directly to the customer service of the delivery company?
Thank you for your understanding.