Thuy Nguyen (ep_ntt_thuy) — Written Reviews

original
As the total amount of money of the items listed on the INVOICE sent to us is not $18,000 which is the actual amount of money we paid, we cannot pass customs. The UNIT VALUE is described as $55, and it must be corrected to $72.
Can you please send the corrected INVOICE to us?

corrected
As the total amount of money of the items listed on the INVOICE sent to us is not $18,000 which is the actual amount of money we paid, we cannot pass customs. The UNIT VALUE is written as $55, and it must be corrected to $72.
Can you please send the corrected INVOICE to us?

original
I cannot pass the customs as the total amount on the invoice you sent is different from what I paid $18,000.
UNIT VALUE says $55. It has to be amended to $72.
Would you send me revised invoice?

corrected
I cannot finish customs declaration as the total amount on the invoice you sent is different from what I paid, which is $18,000.
The UNIT VALUE says $55, but it must be amended to $72.
Would you send me the revised invoice?

original
I am extremely sorry for contacting you so late.
My child is sick so I took a leave.
I'm sorry that I have inconvenienced you.

First of all, I would like to understand the situation. Could you send me photographs?
was the packaging material damaged when the items arrived?
I think a refund of 60 dollars is doable just as you proposed.
Looking forward to your reply.

corrected
I am extremely sorry for contacting you so late.
My child was sick so I took a leave.
I'm sorry that I have inconvenienced you.

First of all, I would like to understand the situation. Could you send me photographs?
Was the packaging material damaged when the items arrived?
I think a refund of 60 dollars is doable just as you proposed.
Looking forward to your reply.

original
I am deeply sorry for my late reply.

As my child was sick in bed, I have been absent from office.

And, I am sorry for having caused you a lot of inconvenience this time.

At first, I would like to know the current status. So, can you please send pictures?
Was the packing material damaged when the item arrived at you?

And, I would like to handle this issue by issuing a refund for $60, as you suggested.

I am looking forward to your reply.

corrected
I am deeply sorry for my late reply.

As my child was sick in bed, I have been absent from office.

Therefore, I am sorry for having caused you a lot of inconvenience this time.

At first, I would like to know the current situation. So, can you please send me some pictures?
Was the packing material damaged when the item arrived?

Beside, I would like to handle this issue by issuing a refund for $60, as you suggested.

I am looking forward to your reply.

original
Their activity is not only promoting event in various places in Kyoto city, but also light novel, Anime CM and some other media. They expand their activity place and get popular.

Also 'Hello KYOTO Store' which enables to buy Hello KYOTO strictly chooses Kyoto's traditional crafts from application.
We provide good items with reasonable price so that you can embrace items that makes daily life brilliant and more matured.

corrected
Their activity is not only promoting event in various places in Kyoto city, but also light novel, Anime CM and some other media. They are expanding their activity place and getting more popular.

Also 'Hello KYOTO Store' which offers Hello KYOTO's strictly choosen Kyoto's traditional crafts.
We provide good items with reasonable price so that you can embrace items that makes daily life brilliant and more matured.

original
Their active roles spread not only at event PR at many places in Kyoto, but also to various media fields such as light novel and animation CM, and getting even more popular.

「Hello KYOTO Store」 has also opened where you can purchase traditional artefacts of Kyoto which were exclusively chosen by Hello KYOTO!
We have prepared items that are friendly priced so that you can make daily life colorful with superb items to arrange adult atmosphere by using them at ease!

corrected
Their active roles range not only from event PR at many places in Kyoto, but also to various media fields such as light novel and animation CM, getting even more popular.

「Hello KYOTO Store」 has also been opened for you to purchase traditional traditional handicrafts of Kyoto which were exclusively chosen by Hello KYOTO!
We have prepared items that are friendly priced so that you can make daily life colorful with superb items to arrange adult atmosphere by using them at ease!

original
You can order well designed products having functional beauty that helps traditional history with reasonable price!
Please keep tuned with continuously developing Hello KYOTO application !

corrected
You can order well designed products with functional beauty supported by traditional history with reasonable price!
Please stay tuned with continuously developing Hello KYOTO application !

original
①Thank you for providing me the color number. I have placed an order right away.
In addition, could you please tell me the number of the match products?
The below is the color of the product I wanted.
A
Thank you for your help in advance.
I always appreciate your cooperation. Thank you!

②If shipping of the prepared product may be delayed by adding this product order, however, can you stop to add it this time? Please prioritize to ship the product I ordered in last month first.

corrected
①Thank you for providing me the color number. I have placed an order right away.
In addition, could you please tell me the number of the match products?
The below is the color of the product I wanted.
A
Thank you for your help in advance.
I always appreciate your cooperation. Thank you!

②If shipping of the prepared product may be delayed by adding this product order, however, can you stop adding it this time? Please prioritize shipping the product I ordered in last month.

original
①Thank you for color numbers. I ordered it at once.
Will you teach the article number of the match product by addition?
The colors of a product I would like you to tell me are as follows.
A
Thank you for your cooperation.always
Thank you very much for your always advice.

②But, please do not add the order if the shipment of the product which I prepared for is late .
Please at first think about the shipment of the product which you ordered last month.

corrected
①Thank you for color numbers. I ordered it at once.
Will you inform the article number of the match product by addition?
The colors of the product I would like you to tell me are as follows.
A
Thank you in advance.
Thank you very much for your continuous support.

②However, please do not add the order if the shipment preparation of the product is late.
Please at first think about the shipment of the product which I ordered last month.

original
1.
Thank you for informing me the color numbers. I made an order.
Would you tell me the item number of match product additionally?
The product color I would like you to tell me is as below.
A
Thank you for your support in advance.
I appreciate your cooperation as always. Thank you very much.
2.
But, if the shipment of the product which you prepared for me would be delay by adding this product, please do not add it.
Please consider of shipping the product I ordered last month firstly.

corrected
1.
Thank you for informing me the color numbers. I made an order.
Would you tell me the item number of match product additionally?
The product color I would like you to tell me is as below.
A
Thank you for your support in advance.
I appreciate your cooperation as always. Thank you very much.
2.
However, if the preparation of the shipment of the product would be delayed by adding this product, please do not add it.
Please consider of shipping the product I ordered last month first.

original
①Thank you for color numbers. I have already ordered.
Will you tell match product numbers to add?
I want to know the following products' colors.
A
Thank you for your help.
I always appreciate your cooperation. Thank you.

②But if a shipping schedule would be behind because of this addition order, then please do not add them to the order.
Please understand that shipment of the last month's order is the first and foremost.

corrected
①Thank you for the color numbers. I have already ordered.
Will you inform me the number of the additional match product?
I want to know the following products' colors.
A
Thank you for your help.
I always appreciate your cooperation. Thank you.

②But if the shipping schedule would be behind because of this additional order, then please do not add them to the order.
Please understand that shipment of the last month's order is the first and foremost.

original
(1) Thanks for the color number. I quickly placed an order.
Additionally, will yo inform me the item number of match product?
The color of item I'd like to know is as follows.
A
Thank you in advance.
I always appreciate your kind cooperation, it really helps me. Thank you.

(2) However, if adding this item will delay shipment of prepared item, please do not add it.
Please prioritize shipment of the item I ordered last month.

corrected
(1) Thanks for the color number. I quickly placed an order.
Additionally, will you inform me the item number of match product?
The color of item I'd like to know is as follows.
A
Thank you in advance.
I always appreciate your kind cooperation, it really helps me. Thank you.

(2) However, if adding this item will delay shipment of prepared item, please do not add it.
Please prioritize shipment of the item I ordered last month.

original
(1) Thank you for telling me the color numbers. I have placed an order right away.
Can you please tell me the item number of the match product additionally?
The color which I would like you tell me about is as follows.
A
I appreciate your help.
I sincerely appreciate your continuous cooperation. Thank you very much.

(2) But, if the shipment which you have been arranging would be delayed due to this additional order, then please do not add it.
Please put priority on the shipment of the order which I placed last month.

corrected
(1) Thank you for informing me the color numbers. I have placed an order right away.
Can you please tell me the item number of the match product additionally?
The color which I would like to know about is as follows.
A
I appreciate your help.
I sincerely appreciate your continuous cooperation. Thank you very much.

(2) However, if the shipment which you have been arranging would be delayed due to this additional order, then please do not add it.
Please put priority on the shipment of the order which I placed last month.

original
①Thank you for color numbers I'll order Immediately.
Could you inform me about the adition of the item number of match products?.
I want you to show me the colors of the articles.
A
My greetings.
Thank you for always helping me with your collaboration.
②And, about the adition of this articles, If the shipping would be delayed, please don't add them.
Please think about the last month first shipping.↵

corrected
①Thank you for the color numbers. I have placed order immediately.
Could you inform me about the item number of the additional match products?.
I would like to know the below-written products colors.
A
My greetings.
Thank you for always helping me with your collaboration.
②Beside, if shipping would be delayed due to the addition of the product, please don't add them.
Please prioritize the delivery of the product I ordered last month.

original
Thanks for your inquiry.
9.5 feet in US would be around 27.5 in Japanese size.
however, width etc are very different and I think it's better to buy larger size, how about following item in 28cm?

I cannot say for sure these will fit because I haven't actually seen your foot, so please kindly understand.
Next size 30cm would be around 12 feet, so I think it's too large for you.
I appreciate your kind consideration.

corrected
Thanks for your inquiry.
9.5 feet in US would be around 27.5 in Japanese size.
However, the width etc is very different so I think it's better to buy larger size, how about the following item in 28cm?

I cannot say for sure these will fit because I haven't actually seen your foot, so please kindly understand.
The next size 30cm would be around 12 feet, so I think it's too large for you.
I appreciate your kind consideration.

original
Thank you for your inquiry.
9.5feet in the United States becomes around 27.5 size in Japan.
But the width too different , so I think you should buy the bigger one. How about the product under 28cm ?

I can not see your feet really,so I can not declare that you can wear the thoes.Thank you for your kind understanding.
Because it becomes 12feet when it is next 30cm, I think that it is too big for you.
Thank you for your consideration of my application.

corrected
Thank you for your inquiry.
9.5feet in the United States equals to around 27.5 size in Japan.
But the width is different, so I think you should buy the bigger one. How about the product size 28cm ?

Please understand that can not see your feet, so I can not assure that you can wear the shoes.
Because the next bigger size is 30cm which equals to 12feet, I think that it is too big for you.
Thank you for your consideration.

original
Thank you for your enquiry.
In America a feet size of 9.5 would be around 27.5 in Japan.
However, width is quite different so I think it should be better if you buy a bigger one, how are the articles below 28cm)

Because I haven't seen your feet, I can not confirm that it will fit, please understand that.
If 30cm it's the case, it would be a feet size of 12 and I think it would be too big for you.
I will be happy for your examination.

corrected
Thank you for your enquiry.
In America a feet size of 9.5 would be around 27.5 in Japan.
However, the width is quite different so I think it should be better if you buy a bigger one, how about the item of 28cm below?

Because I haven't seen your feet, I can not confirm that it will fit, please understand that.
As for the size of 30cm, it would be a feet size of 12 and I think it would be too big for you.
I would appreciate your consideration.

original
Thank you for inquiry.
The size, 9.5feet in US, equals to the size 27.5 in Japan.
But, the width is quite different, so it is better for you to buy a little larger one. How about the item in size of 28cm below?

As I have not actually measured your feet, I cannot tell it is OK for sure, Please understand that.
The next bigger one, 30cm, equals to 12feet. I guess this it too big for you.
I appreciate your consideration.↵

corrected
Thank you for inquiry.
The size of 9.5feet in US equals to the size of 27.5 in Japan.
However, the width is quite different, so it is better for you to buy a little larger one. How about the item in size of 28cm below?

As I have not actually measured your feet, please understand that I cannot tell if it fits for sure.
The next is 30cm equals to 12 feet so I guess this it too big for you.
I appreciate your consideration.

original
As Pro is almost out of stock, so, would it be fine for me to send the original and V200 to you next time?

corrected
As Pro is almost out of stock, would it be fine for me to send the original and V200 to you next time?

original
At the moment we have no Pro stock, so this time is the original and V2000 ok?

corrected
At the moment we have no Pro in stock, so this time is the original and V2000 ok?

original
Please let me know the status as for these three Order # as soon as possible.

The order #171 and #934 were place more than one week ago.
Please ship them immediately. Can you please do it today?

Especially, I would like you to deliver the five item below right away.

Please let me know the reason they have not been shipped more than a week.
In case that there is any item which is out of stock, please let me know, including the estimated shipment date.
In case that there is any item which is out of stock, please arrange shipment the item which is available sequentially as soon as possible.

corrected
Please let me know the delivery status for these three Order # as soon as possible.

The order #171 and #934 were place more than one week ago.
Please ship them immediately. Can you please do it today?

Especially, I would like you to deliver the five item below right away.

Please let me know the reason they have not been shipped for more than a week.
In case that there is any item which is out of stock, please let me know, including the estimated shipment date.
In case that there is any item which is out of stock, please arrange shipment the item which is available sequentially as soon as possible.

original
Please tell me status of sending about these 3 orders.

More than 1 week has passed since orders 171 and 934 had been ordered.
I need you to send them immediately. Would you send them within today?

My special request is that I need you to send the following 5 items immediately.
If you do not have an inventory among 3 orders, please let me know immediately including the
day you are going to send.
If you do not have an inventory for some items, would you send the one that you have the inventory at first?

corrected
Please inform me delivery status of these 3 orders.

More than 1 week has passed since the order date of 171 and 934.
I need you to send them immediately. Would you send them within today?

My special request is that I need you to send the following 5 items immediately.
If there are any products out of stocks in these 3 orders, please let me know immediately including the
expected delivery date.
If you do not have an inventory for some items, would you send the one that you have the inventory at first?