norry (norrytk) — Written Reviews

original
This time, we sent one which is 150 centimeter including a case.
It is the longest length which EMS can send.

If we send a pole more than 150cm, we will send with Fedex.

And, we want to avoid to mention the price of pole cheaply. Because it is high-risk if a problem about tax and damage and loss occur.
We were warned about it from the administration of j-Grab.

Please contact us anytime, if there are other poles you want.

corrected
This time, one we sent is 150 centimeter lenght including a case.
It is the maximum length with EMS .

If we send a rod longer than 150cm, we will send one by Fedex.

And, we do not want to mention the price of rod cheaply. Because it will be high-risk if a problem about tax and damage and loss occur.
We got warned about it from the administration of j-Grab.

Please contact us anytime, if there are other rods you want.

original
Our shipping is only through EMS.
We will not charge additional fee except for the shipping cost.
Customs duties may be imposed.
Please tell us a detail of customs duties in your country.
We, unfortunately, have no authorities to do anything about customs duties.
Your order will be arrived within about five days after shipping.
Please take us into your consideration.

I have made contacted with you many times.
I have emailed you through the one registered in ebay.
I have sent ()
Please send us a receipt of customs duties to the email address.
We will refund as soon as we confirm.

corrected
Our shipping is only through EMS.
We will not charge additional fee except for the shipping cost.
Customs duties may be imposed.
Please tell us a detail of customs duties in your country.
We, unfortunately, have no authorities to do anything about customs duties.
Your order will be arrived within about five days after shipping.
Please take us into your consideration.

I have made contact with you many times.
I have emailed you at an address registered in ebay.
I have sent ()
Please send us a receipt of customs duties to the email address.
We will refund as soon as we confirm.

original
Thank you for your purchase.
We don't know how much customs duty your country will charge if we delivery the product from Japan.
Also it is impossible to prepay the tax in Japan.
Therefore, we will refund the extra tax you paid.
Could you please send me a image of the receipt?
Instead, please delete the negative comment you wrote.
The refund from Amazon is under processing now.
Thank you for your cooperation.

corrected
Thank you for your purchase.
We don't know how much customs duty your country will charge if we delivery the product from Japan.
Also it is impossible to prepay the tax in Japan.
Therefore, we refund all customers the tax you paid additionally.
Could you please send me an image of the receipt?
Instead, please delete the negative comment you wrote.
The refund will be processing from Amazon right now.
Thank you for your cooperation.

original
We attach the following 3 documents.
Receipt of the post office(receipt of SAL)
Delivery slip of manufacturer
Copy of the slip for your company
Can we use them?
You will receive the item.
We hate to ask, but could you please talk wth a staff in the post office over there again?

Thank you for your support all the time.
Please let us check the fee.
We believe that there will be no fee as we agreed with a buyer to cancel it.
However, we checked it now and found that the fee was calculated.
Could you please check it again?↵

corrected
We attach the following 3 documents.
Receipt of the post office(receipt of SAL)
Delivery slip of manufacturer
Copy of the shipping slip for our company
Can you use them?
We delivered the item at the default address at ebay this time.
We hate to ask this, but could you please talk wth a staff in the post office over there again?

Thank you for your support all the time.
Please let us clarify with the fee.
We believe that there will be no fee as we agreed with a buyer to cancel it.
However, we checked it now and found that the fee was calculated.
Could you please check it again?

original
20 December (Wednesday) Our president and Mtg case.
We are really sorry but can we reschedule the time?
If it's possible it's very helpful if it can be set on 10:30 - 11:00
The place information will follow.

corrected
This is regarding the meeting with our president on 20 December (Thursday).
We are really sorry but can we reschedule the time?
It would be very helpful if the meeting could be set on 10:30 - 11:00 if possible.
The place is as follows, ↵
↵

original
The product you purchased is an import goods from Japan, and the one-year free maker's guarantee is valid only in Japan.

Therefore, you have to send the broken product to our store and then we will ask the maker for repairing.

We are sorry, but the postage to Japan, to the address of our store, is to be paid by the customer as nearly half a year is passed after purchase.

We will bear the postage to send the repaired product to you.

We inform you our address below and will be very happy to hear from you If you request us for repair.

corrected
The product you purchased is an import goods from Japan, and the one-year warranty is valid only within Japan.

Therefore, you have to send the broken product to our store and then we will ask the manufacturer for repair.

We are sorry, but the postage to Japan, to the address of our store, is to be paid by the customer as nearly half a year has been passed after purchase.

We will bear the postage to send the repaired product back to you.

Please let us know if you would like to request for repair. We will inform you the sending address.

original
Thanks you for your continuous support.

We will display our company name clearly with the order from next time.

However, when we check the invoice, we found out a price mistake of CRC16-1, the price should be €46.45, but not €49.95.
Would you please take a note and re-issue a updated invoice to us, Thank you.

corrected
Thanks you for your continuous support.

We will display our company name clearly on an order from the next time.

However, when we checked the invoice, we found out the price of CRC16-1 was wrong. The price should be €46.45, but it was €49.95.
Would you please revise the price and re-issue the invoice to us. Thank you.

original
Pluggy Lock is an extremely attractive item.
I am confident that I can sell a large volume of this items in Japan.
I would like to be an official agency in Japan.
Please let me know your conditions.

corrected
Pluggy Lock is an extremely attractive item.
I am confident that I can sell a large volume of this item in Japan.
I would like to be an official agency in Japan.
Please let me know regarding your conditions.

original
［Campaign contents］
Original goods of AAA given to the customer who purchased Moist Diane sesies products.
50people will win an original mug cup, 100people will win a original poster by a lottery from an application postcard of the store!
［product］
All Moist Diane sesies products ※One time trial of shampoo & treatment are excluded

corrected
［Campaign contents］
Original goods of AAA are given to the customer who purchased Moist Diane sesies products.
50 people will win an original mug cup and 100 people will win an original poster by a lottery from an application postcard at the store! (Only 5 people will win a AAA autographed poster.)
［Target products］
All Moist Diane sesies products ※One time trial of shampoo & treatment are excluded

original
Are they fine? A number of days have already passed since your last contact. When will they come to Japan?
Is it usual to be so slow?
I guess they have been growing up much, that I am very anxious about.
I made an inquiry to Narita, but they did not hear any delays in the U.S..
Isn't anything missing from the paperwork? Is it because the office is busy? Isn't it on hold for a medical inspection such as Ebola, etc.?
I have to explain it to the owner as this is an important matter.
I would like to have detailed information. If it takes longer days, is it possible to change them to kittens just born now?

corrected
Are they fine? The number of days have already passed since your last contact. When will they come to Japan?
Is it usually so slow?
I guess they have been growing up much, that I am very anxious about.
I made an inquiry to Narita, but they did not hear any delays in the U.S..
Isn't anything missing from the paperwork? Is it because the office is busy? Isn't it on hold for a medical inspection such as Ebola, etc.?
I have to explain it to the owner as this is an important matter.
I would like to have detailed information. If it takes longer days, is it possible to change them to kittens just born now?

original
* PLEASE NOTE*

Your request to ship the goods by Small Packet has been accepted.
Small Packet, however, can be loaded only when cargo room on the aircraft has an opening, and it has less priority than express service.
Also, delay at the customs in the U.S, and Canada has been reported due to the logistic volume increase for the Christmas and New Year holidays.
The package we shipped by Small Packet around the same time of last year took two months to get delivered (i.e. delivered in late January) as the longest.
Please understand in advance the delivery may take long time.
Thank you very much.

corrected
* PLEASE NOTE*

Your request to ship the goods by Small Packet has been accepted.
Small Packet, however, can be loaded only when a cargo room on the aircraft has an opening, and it has less priority than express service.
Also, delay at the customs in the U.S, and Canada has been reported due to the logistic volume increasing for the Christmas and New Year holidays.
The package we shipped by Small Packet around the same time of last year took two months to get delivered (i.e. delivered in late January) as the longest.
Please understand in advance the delivery may take long time.
Thank you very much.

original
I'm sorry. No. 3839 was bought by another person.
I'm still waiting to use it.

corrected
I'm sorry. No. 3839 was bought by another person.
I'm looking forward to serving you again. ↵

original
Shipping request can not be completed due to some problem with the system.

I can not click the button at the end of the shipping request.
It does not respond when I click it.
It is the red button saying "SEND REQUEST".

This state has continued over 5 hours.
I asked someone in chat, but it did not resolve.

I used another PC and also tried different browsers, but it didn't not solve this problem.
Thus, I assume there is some problem the site or its server.

I would like to ship all packages as soon as possible.
Could you get the insurance for them and ship in the original box for me, please?
Is that possible for you to arrange there?

I'd appreciate your prompt attention to this matter.

corrected
Shipping request can not be completed due to some problems with the system.

I can not click the button at the end of the shipping request.
It does not respond when I click it.
It is the red button saying "SEND REQUEST".

This state has continued over 5 hours.
I asked someone in chat, but it did not resolve.

I tried using other PCs and different browsers, but it did not solve this problem either.
Thus, I am sure that there are some problems in the site or its server.

I would like to ship all packages as soon as possible.
Could you get the insurance for them and ship them in the original box for me, please?
Is that possible for you to arrange there?

I'd appreciate your prompt attention to this matter.

original
Feedback IGI2712
Hello,
Thank you for contacting me.
I apologize for the inconvenience and can not bother you anymore.
I have prepared the following options.
Could you please select one of these options?
I will deal with it right away.
Have a nice day!

1. Full refund
Please log into B and select return or cancellation from your order page.

2. Send a new item
I will send a new item free of charge.

corrected
Feedback IGI2712
Hello,
Thank you for contacting me.
I apologize for the inconvenience and can not bother you anymore.
I have prepared the following options.
Could you please select one of these options?
I will deal with it right away.
Have a nice day!

1. Full refund
Please log into B and select return or cancellation from your order history.

2. Send a new item
I will send a new item free of charge.

original
I received the email below from the script programmer after leaving a low evaluation on ABC Script.
Do you know the user name from the evaluation?
Previously, I have had communication back and forth with support, I think you would know their email address.
Is this kind of direct email sent to me a infringement of your contract laws? Also is there some sort of problem that the user name can be understood from evaluation?

Also, when I posted this script, it did not work with Japanese. Can I ask for a refund please?↵

corrected
I received the email below from the script programmer after leaving a low evaluation on ABC Script.
Would it be possible for them to know the user name who had evaluated?
I have had communication back and forth with support before so that I think they would know my email address.
Would it be a infringement of your contract laws if they directly sent this kind of mail to me ? Would you think this is a problem that the users name who evaluate is disclosed?

Also, when I posted this script, it did not work with Japanese. Can I ask for a refund please?

original
I'm Japanese, so I can buy it for you at lower price than buying it at eBay. However, the shipping fee will be expensive. If that is OK with you, I will buy it and send it to you. If you feel uneasy about directly paying to PayPal, then you can buy it through eBay, but the price will be higher because handling fee for eBay will be charged. I can put it out of the box, and send only the card. The following will be the price. It is the same as the price bought in Japan.

corrected
I'm Japanese, so I can buy it for you at the lower price than buying it at eBay. However, the shipping fee will be expensive. If that is OK with you, I will buy it and send it to you. If you feel uneasy about directly paying to PayPal, then you can buy it through eBay, but the price will be higher because handling fee for eBay will be charged. I can take it out of the box, and send you only the card. The following is the price. It is the same price as when buying in Japan.