Ceputra Salim (blub91) — Written Reviews

original
I have contacted you that I would like to delete the negative evaluation.

I have sent a new product to the customer and there are also no discrepancies between the product and the description.

I could not accept it so I contacted the customer, but they turned me down on letting me know the detailed reasons.

This was in spite that I sincerely wanted to assist on the matter like doing a refund.

So the customer made an unsatisfactory comment regarding that product.

Such type of expression in not appropriate, so can you kindly delete the negative comment?

Thank you and regards.

corrected
I have contacted you that I would like to delete the negative evaluation.

I have sent a new product to the customer and there are also no discrepancies between the product and the description.

I could not accept it so I contacted the customer, but they turned me down without letting me know the detailed reasons.

This was in spite the fact that I sincerely wanted to assist on the matter like doing a refund.

So the customer made an unsatisfactory comment regarding that product.

Such type of expression in not appropriate, so can you kindly delete the negative comment?

Thank you and regards.

original
1)
About the Japanese-size products:
There were tags for queen size put on the single-size bed covers.
Single and queen sizes aren't close so this is kind of a problem.
Is there anything we can do to fix this?

Please tell me the level 3 and 4 costs of #1260 and #1264.
Please send me a table with the level 3 and level 4 costs for all of the down covers.
Sorry to trouble you with this.

2)
Below are the products I am planning to sell in 2014:
Currently, my customers have to wait for about a month after making their orders.
I'd like to be able to get the products from you and ship them within two weeks' time.

corrected
1)
About the Japanese-size products:
There were tags for queen size put on the single-size bed covers.
Single and queen sizes aren't close so this is kind of a problem.
Is there anything we can do to fix this?

Please tell me the prices for level 3 and 4 of #1260 and #1264.
Please send me a table with the level 3 and level 4 costs for all of the down covers.
Sorry to trouble you with this.

2)
Below are the products I am planning to sell in 2014:
Currently, my customers have to wait for about a month after making their orders.
I'd like to be able to get the products from you and ship them within two weeks' time.

original
This product is Japanese specification of 100V.
Is it the voltage of your country?
Because this product is made very precisely, it’ll cause failure, fire and etc. for small change in voltage.

Please contact us early if you want to cancel the order.

corrected
This product is specified for 100V in Japan.
Is this the voltage in your country?
Because this product is sensitive to voltage, it’ll cause failure, fire and etc. for any small changes in voltage.

Please contact us early if you want to cancel the order.

original
The standard shipping can take 3-4 weeks because of the Christmas season. I recommend Expedited shipping.

corrected
The standard shipping can take 3-4 weeks because of the Christmas season. I recommend expedited shipping.

original
As for the items that I have purchased on 11th and 19th November, the items that I haven't received are

Black:1
Pink:1
Red:2
Light Pink:2

Please check accordingly. Thank you!

PS:
Your shop is always fast in delivery, but it seems like the items purchased on 15th and 19th November are not shipped yet.

Sometimes the delivered items are different with what are purchased too.

You might be very busy on your side, but I will be very happy if you can continue to provide great service.

corrected
As for the items that I have purchased on 11th and 19th November, the items that I haven't received are

Black:1
Pink:1
Red:2
Light Pink:2

Please check accordingly. Thank you!

PS:
Your shop is always fast in delivery, but it seems like the items purchased on 15th and 19th November are not shipped yet.

Sometimes the delivered items are different with what are purchased too.

You might be very busy on your side, but I will be very happy if you can continue to provide great service.

original
I'm sorry to hear that you want a return on your money.

If you truly would like a return, I will do so.

However, returns based on a costumer's problems with convenience rather than my mistake have certain conditions.

Only half of your money will be returned for products that have been opened or used even once.

Also, the customer must pay the cost of shipping to Japan.

Please understand that these conditions apply to all customers.

If you accept these terms I will reimburse your money.

corrected
I'm sorry to hear that you are requesting for a refund.

If you truly want a refund, I will proceed accordingly.

However, returns based on a costumer's problems with convenience rather than my mistake have certain conditions.

Only half of the amount paid will be returned for products that have been opened or used even once.

Also, the customer must bear the cost of shipping to Japan.

Please understand that these conditions apply to all customers.

If you accept these terms I will reimburse your money.

original
To obtain the exact location
1) Use GPS
2) There are two settings to detect the network (Wifi and mobile base station)
In order to use kiss more convenience, checking both settings are highly recommended.

When Wifi setting is connected successfully, the exact location can be detected.
When you checked the box of the wifi setting, even the wifi connection is at off status, just turned it on when you need to know the location and you can turn it off afterwards

corrected
To obtain the exact location
1) Use GPS
2) There are two settings to detect the network (Wifi and mobile base station)
In order to use kiss more convenience, checking both settings are highly recommended.

When Wifi setting is connected successfully, the exact location can be detected.
When you checked the box of the wifi setting, even the wifi connection is at off status, just turn it on when you need to know the location and you can turn it off afterwards

original
I'm really impressed that you truly understand value of a Japanese sword.

Japanese sword is not simply a ingot of iron or well-cutting blade, but it have to be understood that the sword contains spirituality and philosophy.

Namely, it contains philosophy and sense of beauty of SAMURAI, Japanese warrior, who used always to be a neighbor of death.

We have seriously felt misgivings about a tendency that the sword is regarded as only a work of art for admiration.

It is quite natural that you understand the spirit of SAMURAI in faraway country of far east because you are a honorable and revered soldier and living always with munitions.

corrected
I'm really impressed that you truly understand value of a Japanese sword.

Japanese sword is not simply a ingot of iron or well-cutting blade, but it has to be understood that the sword contains spirituality and philosophy.

Namely, it contains philosophy and sense of beauty of SAMURAI, Japanese warrior, who used always to be a neighbor of death.

We have seriously felt misgivings about a tendency that the sword is regarded as only a work of art for admiration.

It is quite natural that you understand the spirit of SAMURAI in faraway country of far east because you are a honorable and revered soldier and living always with munitions.

original
Greetings.
Thank you for purchasing our product.
Has the product arrived yet? We are worried because the order tracking number shows that it has not reached you yet. If it hasn't please let us know.
It will take 3 or 4 days but we can find out what has happened to it. If you already have it in your hands, we would be relieved to hear from you on feedback. We will look forward to your note.

corrected
Greetings.
Thank you for purchasing our product.
Has the product arrived yet? We are worried because the order tracking number shows that it has not reached you yet. If it hasn't please let us know.
It will take 3 or 4 days but we can find out what has happened to it. If you already have it in your hands, we would be relieved to hear from you on feedback. We look forward to your note.

original
The letter that I had you send had a different number of pages than the one on the server. That being the case, the one on the server has been registered to A as the correct one.
Please deal with your side as well.

corrected
The letter that you sent had a different number of pages with the one on the server. That being the case, the one on the server has been registered to A as the correct version.
Please deal accordingly for your side as well.

original
The ordered payment was refunded.

Since Paypal is under your investigating, we could not ship the item.

Please submit an inquiry to Paypal for the detail.

Without the Paypal's approval, we cannot proceed to the shipping.

Please order again after you have been approved by Paypal.

corrected
The ordered payment has been refunded.

Since your Paypal account is still under investigation, we could not ship the item.

Please submit an inquiry to Paypal for the details.

Without Paypal's approval, we cannot proceed with the shipping arrangements.

Please order again after you have been approved by Paypal.

original
I'm sorry for replying late and thank you for your reply.

I'm planning to order 2 on October 20th and 3 on November 1st.

I would like to continuously purchase from you.


I send an email to your Paypal address.

Please check that as well!

corrected
I'm sorry for replying late and thank you for your reply.

I'm planning to order 2 on October 20th and 3 on November 1st.

I would like to continuously purchase from you.


I have sent an email to your Paypal address.

Please take a look on that as well!

original
Thank you for contacting us earlier.
We are awaiting the arrive of items.

By the way, is there any brand that could be purchased in lower price other than ●●●？
If there is, could you please send the list of brands or items by email?

corrected
Thank you for contacting us.
We are awaiting the arrival of the items.

By the way, are there any brands that could be purchased at a lower price other than ●●●？
If there are, could you please send the list of brands or items by email?

original
I am very sorry to inform you this but shipment has already done.
According to the Amazon rule, cancellation before shipment is valid but cancellation after shipment is not.
As for customer cancellation's case, a refund is deducted from postage after an item is returned.
If you wish to received the refund, please reject an item upon arrival.
The refund is available, if returned item has no problem.
Thank you in advance.

corrected
I am very sorry to inform you this but the shipment has already been done.
According to Amazon regulations, cancellations before shipment are valid but cancellations after shipment are not.
As for customer cancellation's case, a refund is deducted from postage after an item is returned.
If you wish to receive the refund, please reject the item upon arrival.
The refund will be processed if the returned item has no problems.
Thank you in advance.