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transcontinents Translations

ID Verified
About 12 years ago
Japan
English Japanese (Native)
Business Product Descriptions Travel
A listing of the public translations that were written by this user. This listing does not include the requests that have yet to be completed.
transcontinents English → Japanese
Original Text

I have checked the order A and I could see, that it is currently neither confirmed nor canceled. I would like to give you two options how you can cancel the order:
1. You make the cancellation on your own in your seller account. This will influence your customer metrics. But if you discussed the situation with the buyer and choose as cancellation reason that this was the decision made by the buyer, it will not affect your account and metrics. Information about cancellations can be found her

2. Advice the buyer to contact our buyer support and the colleagues will be able to assist with the cancellation. The buyer can not cancel the order on his own, therefor he has to contact the colleagues for help.

Translation

Aの注文を確認した所、現在受注確認もキャンセルもされていません。下記のいずれかの方法でご注文をキャンセルしてください。
1.販売者アカウントでご自身でキャンセル手続きをする。この方法はあなたの顧客評価基準に影響します。ただし、購入者と話し合いの上、購入者の判断でキャンセルに至った場合はあなたのアカウントや評価基準には影響はありません。キャンセルに関する情報はこちらをご参照ください。

2.購入者から弊社の購入者サポートに連絡してもらってください、弊社スタッフがキャンセル手続きをいたします。購入者は自身で注文をキャンセルできませんので、スタッフに連絡の上、手続きをする必要があります。