Tearz (tearz) — Written Reviews

original
We are very sorry for this late repl.
This sprinkler is $118.55 per pcs at out shop, but it was shown $118.55 per set ( 4 pcs set) ↵
on Amazon by mistake.

Sorry but would you consider to cancel your order or accept one (1) sprinkler (not 4 units set) with↵
the refound of $90.00?

corrected
We are very sorry for this late reply.
↵
This sprinkler is sold for $118.55 per pcs at out shop, but there was a typo made at the end of Amazon with the wrong description that said $118.55 per 4 pcs.

We are sorry but would you please let us know whether you wish to cancel your order or accept one quantity of the sprinkler with a $90.00 refund?

original
We checked the shipment status and found out that the item has been delivered to your home, but you haven't been there.
Please contact the post office to have the item delivert to you again.

corrected
We placed a tracking request for the item and found out that the item has been delivered during your absense.
Please contact the post office to receive the item as soon as possible.

original
About the question, I confirmed with Sony. Producing countries would be Thailand for both lens and the body. About the accumulator and the resources, It can't be answered formally. Please contact the shop on your own about the product details. If you purchase at a store, you won't have to worry about products function at all.
I'm sorry to have not been able to help you.

corrected
In reply to your question, I confirmed with Sony. The country of manufacture is Thailand for both lens and the chassis. About the accumulator and the resources, they mentioned that they cannot make an official response, and also advised you to contact to the speciality shop on your own inquiring about the product details. ↵
↵
Since this item was purchased from a speciality shop, the entire functions and movements are fully maintained.↵

I'm sorry to have not been able to be of more help.

original
The new design is very good. I can't wait for the release.
Before, there was a report from another person saying that the site was hacked, were you able to find out the cause?
I'm rather worried, since I use the same script to manage my site.

corrected
The new design is very good. I can't wait for the release.
Before, there was a report from another person saying that the site was hacked, were you able to find out the cause?
I'm quite worried, since I use the same script to manage my site.

original
調査の結果、以下のことが判明しました。あなたがバイヤーに商品の配達日時に関するメールを送信した際に、「メッセージが受信されませんでした：受取人のメールアドレスが無効です」と書かれているエラーメッセージを受け取ったはずです。

このエラーメッセージを受け取ったならばお知らせください。それが意味するのはこれらのメッセージはバイヤーが見るならばバイヤーのアカウントでは依然として利用可能ですが、受信ボックスには入っていないということを意味する注意書きです。

corrected
調査の結果、以下のことが判明しました。あなたがバイヤーに商品の配達日時に関するメールを送信した際に、「メッセージが受信されませんでした：受取人のメールアドレスが無効です」と書かれているエラーメッセージを受け取ったはずです。

お伝えしておきたいことは、このエラーメッセージを受け取ったことが意味するのは、購入者が確認できるよう購入者アカウントにそれらのメッセージがまだ残っているけれども、それらの通知が受け取られることのない受信ボックスにむけて送られているということです。

original
リサーチが終わり、お客様が売り手の方にメールを送った際に商品の配送日についてお伝えしたが、「送信先のアドレスは無効です」と表示されたエラーメールが返ってきたということがわかりました。

これは売り手の方々のメールボックスに届くお知らせで彼らは受け取らないけれども、このエラーメールが返ってきても、彼らのアカウントでは、見れば見れるメールとなっていることをご理解ください。

corrected
調査が完了し、こちらでわかったことは、御社が購入者にメールを送った際、注文商品の配送日を連絡しようとしたのに、「メッセージ未受信：　送信先のアドレスは無効です」とというエラーメッセージが届いたということです。

このエラーメッセージ受信の意味するところは、購入者が確認できるよう購入者のアカウントにそれらのメッセージがまだ残っているけれども、それらの通知が受け取られることのない受信ボックスにむけて送られているということを表しているのです。

original
Thank you for your message.
I am sorry to hear that the item has default. I have sold it because I did not find such a default when we checked.
I am afraid I need to ask you to return the item once.
Since it is the initial malfunction, upon reception of the item, I will refund all amount to through Paypal.
I apologize the inconvenience caused.

Best regards,

corrected
Thank you for your message.
I am sorry to hear that the item was found with a defect. I have sold it because it passed the inspection with no such issue.
I am afraid but I need to ask you to return the item once.
Since it is the initial malfunction, as soon as we receive the returned item, I will issue you a full refund via PayPal for the entire amount you paid to us.
I apologize the inconvenience caused.

Best regards,

original
Thank you for contacting us.

We are sorry that there is a defect at the item.
As we did not find such a defect when we inspected it.↵
we sold it to you. We apologize to have given you an inconvenience.↵
We hate to say, but could you return it to us?↵
As this is the defect in the initial period, we will refund the amount that you had paid ↵
via Paypal as soon as we receive the item.↵
↵
We give you too much work, but we appreciate your understanding.

corrected
Thank you for contacting us.

We are sorry that a defect was found with the item.
We sold it as it passed the inspection with no such symptom. We apologize for the inconvenience caused. We'd hate to bother you, but could you return the item to us first? Since this is the initial defect, as soon as we receive the returned item, we will issue you a full refund via PayPal for the amount you have paid to us. Sorry for the trouble but your kind understanding is appreciated.

original
・Everyone who is here, I think that it is operating.but,If you have a sales job, I think you are "that can not avoid" absolutely?

・What do you think?

・It is a complaint from customers.

・Everyone,trouble or claim is disgusting?

・The rap on the knuckles from customers, anyone is really disgusting.

・Of course, I've also experienced a variety of problems and complaints until now.

・Claims processing is very certainly. However,same time it is a chance.

・For example, from customers."Text of the translation here is literal translation. I wanted to in the text of the translation that is more eye-catching."

corrected
・I believe all of you here are from the sales forces. And while you are doing the sales, there are certain "unavoidable situations" that you have to face no matter what?

・Does any of you know what it could be?

・It is a complaint from customers.

・You don't like any claim or troublem, do you?

・Anyone would hate to see his/her customer getting angry.

・Of course, I've also been through various types of complaints and troubles until now.

・Claim handling is a tough thing to take care of for sure, but at the same time it is a chance for you.

・For example, a customer may say, "Text of the translation here is a bit too literal. I wanted it to be more eye-catching."

original
Thank you for your inquiry.
I've already delivered the product by EMS on friday.
I sent message from Amazon, Didn't you get that?
EMS item number : EG?????????JP
I confirmed that the product should have been delivered to US already.
And they say "Departure from inward office of exchange will be on August 9 08:99" so I think it won't take so long.
Excuse me, Could I have you wait for a moment? Thank you.

corrected
Thank you for your inquiry.
I've already shipped the product by EMS on Friday.
Have received the email notification I sent you from Amazon?
EMS item number : EG?????????JP
I confirmed that the product seems to have been delivered in US already.
And they say "Shipped from national exchange at 8:44 on August 9", so it should not take so long.
We are very sorry to keep you waiting, but your patience is appreciated for a little longer. Thank you.

original
I totally agree with your response policy.

This time, However, it could be a great advantage for you to review the system that keep delivery errors happening by my indication.

I didn't make any mistakes. Are you still going to impose the round-trip shipping fee on me despite all the responsibilities lie with you?

You have a wonderful policy and are one of my favorite companies. Yet, would it not go against your policy? I'd appreciate your favor.

corrected
I totally agree with your response policy.

This time, however, it could have been a great advantage for you to review my point to fix the system that repeats the wrong deliveries.

I didn't make any mistakes. Are you still going to impose the round-trip shipping fee on me despite all the responsibilities lie with you?

You have a wonderful policy and are one of my favorite companies. Yet, would it not go against your policy? I'd appreciate your good discretion.

original
This is not a "bot", rather it is a functionality that lets users easily tweet pre-registered tweets as required, by choosing periodic notifications and expressions at just the touch of the "send" button.

For the backup of this "tweet data", the Dropbox upload API is used. (text files and image files are saved)
Also, to import "tweet data" the Dropbox download API is used. (refer to text files and image files)

corrected
This is not so-called a "bot", rather it is a functionality that lets users easily tweet pre-registered tweets as required, by choosing periodic notifications and expressions at just the touch of the "send" button.

For the backup of this "tweet data", the Dropbox upload API is used (text files and image files are saved).
Also, to import "tweet data" the Dropbox download API is used (text files and image files are referred).

original
Regarding the product hasn't reached, we apologized.
We have followed-up, but the post office in Japan has closed, so we would ask them tomorrow.
Thank you for your pacience.

corrected
Regarding the product hasn't reached to you yet, we apologize for the inconvenience caused.
We will follow up with the tracking investigation, but since the post office in Japan has closed for the day, we will confirm and get back to you tomorrow.
Thank you for your pacience, and please wait till tomorrow. Best regards.

original
As　I put an order. So please confirm it.
I always ask you send by FedEx but send by DHL only this time.
I will pay soon, so please send your product. Thank you.

corrected
As I placed an order today, please confirm.
I'd always ask you to ship by FedEx, but please ship it by DHL only for this time.
I will pay you soon, so please ship it to me ASAP. Thank you.

original
こんにちは。
このscarecrow motion activated sprinklers(鳥避け可動式スプリンクラー)を4パック注文したのですが、1パックしか来ていません。4パックでは無く、1パックだけです！
できるだけ早くあと3パック送ってください、または残りの注文の払い戻しをお願いします。

corrected
こんにちは。
このscarecrow motion activated sprinklers(鳥避け可動式スプリンクラー)を4パック注文したのですが、1パックしか来ていません。4パックでは無く、1パックだけです！
できるだけ早くあと3パック送ってください、または注文分全額返金を願いします。

original
We were exchanging messages, however, another people's bid was accepted. Exchanging messages doesn't mean you put it on hold.↵
Even if we were exchanging messages, we must sell it to the successful bidder due to the nature of our auction. We appropriate your understanding.

corrected
While we were exchanging messages, someone else's bid was accepted unfourtunately. Exchanging messages doesn't mean the item is put on hold (as a lay-away). Even if we were exchanging messages, we must sell it to the successful bidder due to the nature of our auction. We appreciate your kind understanding.

original
I will make the item temporarily available for purchase.

Usually I cannot send it to Europe, as the manufacturer would claim.

The item cannot be purchased again tomorrow, so please kindly purchase it as soon as possible.

This is the address.

Thank you very much for contacting me many times.

If there is xx you want in the future, please feel free to contact me and I will be able to look for it for you.

corrected
I will make the item temporarily available for purchase.

Usually I cannot send it to Europe, as the manufacturer would claim.

The item will be unavailable for purchase again tomorrow, so please kindly purchase it as soon as possible.

Here is the address.

Thank you very much for contacting me many times.

If there is xx you want in the future, please feel free to contact me and I will be able to look for it for you.

original
I will make the item temporarily buyable.
Usually, I can't ship to Europe.
It's because the maker issued a complaint.

Tomorrow, it will stop being possible to purchase again, so please buy it as soon as possible.
Here is the address.

Thank you for contacting me as always.
If you ever want XX in the future, I can look for it, so please let me know.

corrected
I will make the item temporarily available for order.
Usually, I can't ship to Europe.
It's because the manufacturer would issue a complaint.

Tomorrow, it will be unavailable for purchase again, so please buy it as soon as possible.
Here is the address.

Thank you for contacting me as always.
If you ever want XX in the future, I can look for it, so please let me know.