ご連絡ありがとうございます。
私達は日本の法人です。amazonに出品している商品ページ画像のとおり、私達が販売している商品は日本のA社で製造された商品です。
当然ですが、日本の正規代理店より仕入れて販売しております。私達は日本でもA社の商品を販売しております。私達の会社の所在地はamazonに記載のとおりです。
正規の請求書を送ることは可能ですが、私は念の為、amazonのセラーサポートに本件について、相談をしたところ下記の対応を提案されました。
amazonのセラーサポートより
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:25
Thank you for your contact.
We are a Japanese company. As per shown on the product page image listed on Amazon, items we sell are of those manufactured by A in Japan.
As a matter of fact, it is purchased from the authentic agency in Japan. We also sell A's products in Japan as well. The location of our company office is stated on Amazon.
It is possible to send you the authentic invoice, however, just in case, the following action was proposed to take as I consulted about this matter to Amazon Seller Support.
From Amazon Seller Support
We are a Japanese company. As per shown on the product page image listed on Amazon, items we sell are of those manufactured by A in Japan.
As a matter of fact, it is purchased from the authentic agency in Japan. We also sell A's products in Japan as well. The location of our company office is stated on Amazon.
It is possible to send you the authentic invoice, however, just in case, the following action was proposed to take as I consulted about this matter to Amazon Seller Support.
From Amazon Seller Support
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 11 Feb 2022 at 12:27
Thanks for your contact.
We are corporate in Japan. As for the shown image of items listed in Amazon, we only sell items produced by A company in Japan.
We of course purchase items from the sole agent in Japan and sell them. We also have a sales of items by A company in Japan. Our location should be referred to Amazon.
It is possible to send an official invoice, but we were proposed by the seller support Amazon as we consulted the matter just in case.
From seller support of Amazon.
We are corporate in Japan. As for the shown image of items listed in Amazon, we only sell items produced by A company in Japan.
We of course purchase items from the sole agent in Japan and sell them. We also have a sales of items by A company in Japan. Our location should be referred to Amazon.
It is possible to send an official invoice, but we were proposed by the seller support Amazon as we consulted the matter just in case.
From seller support of Amazon.
問い合わせフォームからは多数のスパム業者からのメッセージが届きます。そのため、このメッセージはB社の名前を利用した悪意のある者である可能性もあります。
本件はメッセージが添付ファイルとなっており、スパム業者の特徴と一致しているため、最初の返信で請求書のような機密情報を送ることはやめた方がよいです。
まずは、B社が正しい会社であるか確認をとるため、こちらからのメッセージに適切な返信があるか確認して下さい。スパム業者はメッセージに返信をしない、または定型文の返信をする特徴があります。
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:33
You will receive messages from many spammers through the contact form. Therefore, it is possible that this message is from a malicious person using Company B's name.
In this case, the message is an attachment, which is consistent with the characteristics of spammers, so you should not send sensitive information such as an invoice in your first reply.
First of all, please make sure that Company B has a proper reply to our message to confirm that it is the right company. Spammers have a characteristic of not replying to messages or giving canned replies.
In this case, the message is an attachment, which is consistent with the characteristics of spammers, so you should not send sensitive information such as an invoice in your first reply.
First of all, please make sure that Company B has a proper reply to our message to confirm that it is the right company. Spammers have a characteristic of not replying to messages or giving canned replies.
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:30
We receive messages from so many spam companies through the inquiry form. For this reason, this message could be possibly sent from a malicious company abusing B's company.
In this matter, the message is in the attached file, which is in accordance with the characteristics of spam companies. So it is suggested not to send confidential information such as an invoice in the first reply.
First off, please confirm if you would receive an appropriate response to your message in order to confirm that B is a legitimate company. Spam companies tend to not responding to messages or responding but with formatted sentenses.
In this matter, the message is in the attached file, which is in accordance with the characteristics of spam companies. So it is suggested not to send confidential information such as an invoice in the first reply.
First off, please confirm if you would receive an appropriate response to your message in order to confirm that B is a legitimate company. Spam companies tend to not responding to messages or responding but with formatted sentenses.
Rating
52
Translation / English
- Posted at 11 Feb 2022 at 12:37
We got a lot of spam messages from crooked dealers from the inquiry forms. Therefore, the message may include malicious others using the name of B company of the message.
This message itself is an attached file and the type is matched to the spam trader. For this reason, you’d better not send confidential information such as the invoice at the initial reply of the email.
First, to confirm whether the B company is a real one or not, would you check that you send an email and get an appropriate reply. Spam dealer tends to never reply to any message. Also, those might use a message using a template.
This message itself is an attached file and the type is matched to the spam trader. For this reason, you’d better not send confidential information such as the invoice at the initial reply of the email.
First, to confirm whether the B company is a real one or not, would you check that you send an email and get an appropriate reply. Spam dealer tends to never reply to any message. Also, those might use a message using a template.
もし、B社が正しい会社である場合は適切な返信があるはずです。返信内容からスパム業者か確認をするので、amazonに共有して下さい。
日本のA社で製造された商品をamazon.comで販売することは規約に違反していないため、日本のA社と正規代理店にも本件の確認をした方がよい。
amazonは販売者の味方ですの。本件の対応についてはあなただけで判断をせず、随時相談をして進めて下さい。
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:35
If the B firm is a fine one, there must be an appropriate reply. Please share with Amazon as a spammer would check form the content of the reply.
To sell though Amazon.com with items made by Japan A firm is not touches the rule, you had better reassure with Japanese A firm and authentic subsidiary about this case.
As Amazon is on the side of sellers, please proceed consulting any time needed without solely thinking by yourself about this kind of case.
To sell though Amazon.com with items made by Japan A firm is not touches the rule, you had better reassure with Japanese A firm and authentic subsidiary about this case.
As Amazon is on the side of sellers, please proceed consulting any time needed without solely thinking by yourself about this kind of case.
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:33
If company B is the right company you should get an appropriate reply. Please share this information with amazon so we can check if they are a spammer based on the reply.
Since it is not against the terms and conditions to sell products manufactured by Company A in Japan on amazon.com, you should also check this matter with Company A in Japan and their authorized distributors.
Amazon is on the seller's side. Please do not make a decision on how to handle this matter on your own, but consult with them as needed.
Since it is not against the terms and conditions to sell products manufactured by Company A in Japan on amazon.com, you should also check this matter with Company A in Japan and their authorized distributors.
Amazon is on the seller's side. Please do not make a decision on how to handle this matter on your own, but consult with them as needed.
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:33
You should receive an appropriate response if the Company B is legitimate. Please share the response with Amazon so that they can confirm to see if the details of the reply was sent by a spam company.
Selling items manufactured by A in Japan is not violating the terms, so you might as well confirming with A in Japan and its authentic agency.
Amazon take sides of Sellers. Make sure to proceed while consulting with them accordingly without making your own decision on how to handle this case.
Selling items manufactured by A in Japan is not violating the terms, so you might as well confirming with A in Japan and its authentic agency.
Amazon take sides of Sellers. Make sure to proceed while consulting with them accordingly without making your own decision on how to handle this case.
Rating
52
Translation / English
- Posted at 11 Feb 2022 at 13:31
If the B company exists really, an appropriate reply will be received. Whether the spam dealer or not will be judged from its email says, so please share it with Amazon.
To sell the product of A through Amazon.com is not a violation of the rule, and you’d better confirm it to the sole agent as well as A company in Japan.
Amazon supports sellers, so please don’t judge the matter only by yourself and proceed with it under consultation.
To sell the product of A through Amazon.com is not a violation of the rule, and you’d better confirm it to the sole agent as well as A company in Japan.
Amazon supports sellers, so please don’t judge the matter only by yourself and proceed with it under consultation.
私達はあなたを信用していない訳ではありません。しかしながら、まずはamazonからの提案のとおりあなたからの返信を待ちたいと思います。
私の会社は2/12-2/14までは休業日のためこちらからのご連絡は2/15以降になります。
また、随時amazonに相談してからのご連絡となるため、時間がかかる可能性があります。ご了承いただきますようお願いします。
ご確認をお願いします。
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:34
It's not that we don't trust you, we do. However, we would like to wait for your reply first as suggested by amazon.
My company is closed from 12 to 14 Feb, so I will not be able to contact you until 15 Feb or later.
Also, it may take some time for us to get back to you after consulting with amazon as needed. Thank you for your understanding.
Thank you for your understanding.
My company is closed from 12 to 14 Feb, so I will not be able to contact you until 15 Feb or later.
Also, it may take some time for us to get back to you after consulting with amazon as needed. Thank you for your understanding.
Thank you for your understanding.
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:41
It doesn't mean that we don't trust you. However, I would like to wait for your reply as suggested by amazon at first.
My company will be closed from 2/12 to 2/14, so we will contact you after 2/15.
Also, it may take some time because we will contact you after consulting with amazon at any time. Thank you for your understanding.
Please confirm it.
My company will be closed from 2/12 to 2/14, so we will contact you after 2/15.
Also, it may take some time because we will contact you after consulting with amazon at any time. Thank you for your understanding.
Please confirm it.
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:33
It is not that we do not trust you. We do. Nevertheless, per Amazon's suggestion, we would like to wait for your reply first.
My company will be closed between February 12 and February 14. Therefore, we will not get back to you until February 15.
In addition, since we need to consult Amazon first, it might take some time before we get back to you.
I appreciate your understanding!
My company will be closed between February 12 and February 14. Therefore, we will not get back to you until February 15.
In addition, since we need to consult Amazon first, it might take some time before we get back to you.
I appreciate your understanding!
Rating
50
Translation / English
- Posted at 11 Feb 2022 at 12:36
This does not mean that we do not trust you. First off, however, as per Amazon's suggestion, we would wait your reply.
Our office is closed between Feb 12-14, so our reply will be sent to you any time after Feb 15.
Also, we will contact you after consulting with Amazon as appropriate, please be aware that our reply may take time.
Thank you for your confirmation.
Our office is closed between Feb 12-14, so our reply will be sent to you any time after Feb 15.
Also, we will contact you after consulting with Amazon as appropriate, please be aware that our reply may take time.
Thank you for your confirmation.
Rating
52
Translation / English
- Posted at 11 Feb 2022 at 13:35
We don’t mean not believing your saying. However, as Amazon says, we will be waiting for your reply at this time.
Due to our closing for holiday from the 12th to the 14th of February, we will contact after the 15th.
Also, please note that it may take time as this will be conducted by consultation with Amazon from time to time.
We appreciate your confirmation.
Due to our closing for holiday from the 12th to the 14th of February, we will contact after the 15th.
Also, please note that it may take time as this will be conducted by consultation with Amazon from time to time.
We appreciate your confirmation.
