chisai_28 — Received Reviews

original
I understand what you want to say but I did not sent out a wrong product.

In fact, the image provided by FANCL is still the old one in the page of the product that you've ordered.

And currently, the packaging of this product is being improved so it seems that it may have mislead you.

I would like to ask you to try confirming, but isn't Tense Up EX also indicated in the old product image?

The product sent this time is the exact Tense Up EX product provided by FANCL.

So we would like to ask for your kind understanding.

corrected
I understand what you want to say but I did not sent out a wrong product.

In fact, the image provided by FANCL is still the old one [on] in the page of the product that you've ordered.

And currently, the packaging of this product is being improved so it seems that it may have mislead you.

[I would like to ask you to try confirming, but isn't Tense Up EX also indicated in the old product image?]↵
If you check on the old product image you will find Tense Up EX is written, can you confirm this?]

The product sent this time is the exact Tense Up EX product provided by FANCL.

So we would like to ask for your kind understanding.

original
The products has arrived.
However, there was one LED that did not light up out of the ten.
I would like to request for the shipping of a substitute item.

corrected
The products have arrived.
However, there was one LED that did not light up out of the ten.
I would like to request for the shipping of a substitute item.

original
The order has been completed.

I also ordered ○○ so I am requesting you to ship the one with the pink and black combination.

In addition, the design of the sticker created has been included in the extras of your company's product?

I would like that.

Is it possible to request for that?

Because of this, I am thinking whether to provide the design from my end.

Customers who see the sticker across town are saying they want a similar item.

I can create and use the logo on my own but I want to have the proper approval from the manufacturer.

corrected
I have completed placing all orders.

I have also ordered ○○, so I would like to request you to provide the one with the pink and black combination when shipping them.

↵
In addition, regarding to the design of sticker I am going to create, there is a sticker which was included with product of your company as a gift before, isn’t it?

I would like that one.

Would you provide them for me?

Therefore, I think it is unnecessary for me to provide the design.

Customers, who see the sticker across the town once in a while, are alos saying they want a similar one.

I can create and use the logo on my own without permission, but I want to have the one with proper approval from the manufacturer.↵

original
I am grateful for your advise. I will delete the "B" word moving forward.

You are a professional guitarist right? Thank you for buying this guitar from me.
This guitar has touched a lot of people's heart in the world.

The product is scheduled to be delivered from Japan to MA around 5 days to 1 week after the shipping.
I will adjust the delivery date so it can be delivered on 3/21 or later.

Please tell us if you wish anything for the setup.
And with regards to the string, I will be confirming it tomorrow in the shop since it is currently midnight in Japan right now.

corrected
I am grateful for your advise. I will delete the "B" word moving forward.

You are a professional guitarist right? Thank you for buying this guitar from us.
This guitar has touched a lot of people's heart in the world.

The product is scheduled to be delivered from Japan to MA around 5 days to 1 week after the shipping.
I will adjust the delivery date so it can be delivered on 3/21 or later.

Please tell us if you wish anything for the setup.
And with regards to the string, I will be confirming it tomorrow in the shop since it is currently midnight in Japan right now.

original
Thank you very much for the proposal.

However, the selling price will be further reduced by matching the price.
It is currently at 1040 yen and we can assume that it would be further reduced.

And for example, even by accepting the difference in the desired purchasing price of approximately 6NZD,
we can assume that it would become a deficit upon reducing the price immediately.

That would lead to non-profitability for both our company and your company.

We are grateful for the proposal, but can you support for the return of the product?

Sorry for the inconvenience but I request for your support.

corrected
Thank you very much for the proposal.

However, the selling price will be further reduced by matching the price.
It is currently at 1040 yen and we can assume that it would be further reduced.

And for example, even by accepting the difference in the desired purchasing price of approximately 6NZD,
we can assume that it would become a deficit upon reducing the price immediately.

That would lead to non-profitability for our company and your company.

We are grateful for the proposal, but can you support for the return of the product?

Sorry for the inconvenience but I request for your support.

original
Thank you very much for the proposal.

However, the selling price will be further reduced by matching the price.
It is currently at 1040 yen and we can assume that it would be further reduced.

And for example, even by accepting the difference in the desired purchasing price of approximately 6NZD,
we can assume that it would become a deficit upon reducing the price immediately.

That would lead to non-profitability for both our company and your company.

We are grateful for the proposal, but can you support for the return of the product?

Sorry for the inconvenience but I request for your support.

corrected
Thank you very much for the proposal.

However, the selling price will be further reduced by matching the price.
It is currently at 1040 yen and we can assume that it would be further reduced.

And for example, even by accepting the difference in the desired purchasing price of approximately 6NZD,
we can assume that it would become a deficit upon reducing the price immediately.

That would lead to non-profitability for both of our companies

We are grateful for the proposal, but can you take care of the product return ?

Sorry for the inconvenience but I request for your support.

original
Thank you very much for the proposal.

However, the selling price will be further reduced by matching the price.
It is currently at 1040 yen and we can assume that it would be further reduced.

And for example, even by accepting the difference in the desired purchasing price of approximately 6NZD,
we can assume that it would become a deficit upon reducing the price immediately.

That would lead to non-profitability for both our company and your company.

We are grateful for the proposal, but can you support for the return of the product?

Sorry for the inconvenience but I request for your support.

corrected
Thank you very much for the proposal.

However, the selling price will be further reduced by matching the price.
[However, if the price is reduced further, the selling price will also go down]↵
It is currently at 1040 yen and we can assume that it would be further reduced.

And for example, even by accepting the difference in the desired purchasing price of approximately 6NZD,
we can assume that it would become a deficit upon reducing the price immediately.

That would lead to non-profitability for both our [companies] company and your company.

We are grateful for the proposal, but can you support for the return of the product?

Sorry for the inconvenience but I request for your support.

original
Sorry for the inconvenience this time.
Due to import restrictions in your country, so a portion of the products have been removed.

I am also surprised with this unforeseen circumstances.

I also thought on how to handle this, so would it be alright if I refund $60 out of the $99.49 product price?

corrected
Sorry for the inconvenience this time.
Due to import restrictions in your country, so a portion of the products have been removed.

I am also surprised with this unforeseen circumstance.

I also thought on how to handle this, so would it be alright if I refund $60 out of the $99.49 product price?

original
Thank you for your usual support.

The invoice for the $340.92 product that arrived last February is incomplete,
so what should I do?

I want to ship it immediately so please kindly inform me on a workaround.

In addition, since the change to the system that fills out the invoice from last year,
it was really hard to use. Would you be able to improve the service and make it smoother in the user-side?

I do not intend to declare any lies.
So is there a need to be always suspicious about it?

I will look forward for your response.

corrected
Thank you for your usual support.

The invoice for the $340.92 product that arrived last February is incomplete,
so what should I do?

I want to ship it immediately so please kindly inform me on a workaround.

In addition, since the change to the system that fills out the invoice from last year,
it was really hard to use. Would you be able to improve the service and make it smoother on the user-side?

I do not intend to declare any lies.
So is there a need to be always suspicious about it?

I will look forward for your response.

original
Good day. What is the status after a number of days have passed when we have received the communication from you regarding the payment? You have made multiple purchases in the past so I strongly wish for the improvement of your status. In addition, I will be extending the payment deadline as long as possible. However, the deadline is also approaching fast so please let me know first if you can make the payment by March 15. I would have no choice but to conduct for the unpaid processing if it exceeds the deadline. I request for your kind understanding.

corrected
Good day. What is the status now that a number of days have passed since we received the communication from you regarding the payment? You have made multiple purchases in the past, so I strongly wish for the improvement of your status. In addition, I have extended the payment deadline as long as possible. However, the deadline is also approaching fast, so please let me know first if you can make the payment by March 15. I would have no choice but to conduct the unpaid processing if it exceeds the deadline. I ask for your kind understanding.

original
The $80.4 has yet to be refunded.
13 working days have already passed.
Please issue the refund as soon as possible.

I have attached the mail containing the exchange with the person in charge with regards to the partial refund amount of this order at the bottom part of this email.

I have attached the mail contents from that period at the bottom part of this email.

Thank you for the processing the cancellation.

There are no answers on the question regarding the partial refund amount of the payment and the coupon code.

I wrote reviews on 4 products the other day.

The following order has yet to be partially refunded.
It has already passed 13 work days from the day the person in charge has contacted us.

corrected
The $80.4 has yet to be refunded.
13 working days have already passed.
Please issue the refund as soon as possible.

I have attached the mail containing the exchange with the person in charge with regards to the partial refund amount of this order at the bottom part of this email.

I have attached the mail contents from that period at the bottom part of this email.

Thank you for the processing the cancellation.

There are no answers on the question regarding the partial refund amount of the payment and the coupon code.

I wrote reviews on 4 products the other day.

The following order has yet to be partially refunded.
13 work days have already passed from the day the person in charge has contacted us.

original
The Washburn WING series used guitar is being sold in Japan.
It currently costs US$** in the Japan Yahoo Auction. There are only 3 days remaining.
There are currently 15 bids.
These are all explained in the WING series but I can't say if this is the Eagle series.
If you are interested in this guitar, please contact me regarding your total budget which includes the shipping charges.
I don't know how high the bid amount will reach, but if possible , I can bid successfully on your behalf and ship the item to UK.

corrected
The Washburn WING series used guitar is being sold in Japan.
It currently costs US$** in the Japan Yahoo Auction. There are only 3 days remaining.
There are currently 15 bids.
This is the WING series but I can't say if this is the Eagle series.
If you are interested in this guitar, please contact me regarding your total budget which includes the shipping charges.
I don't know how high the bid amount will reach, but if possible , I can bid on your behalf and ship the item to UK.