Mark Endo (acdcasic) — Written Reviews

original
1.) Thank you for your purchase. Unfortunately, we are currently on summer vacation. We will return on August 19th so orders will be shipped on either the 19th or 20th. We will be giving you a $7 discount for shipping costs due to the fact that your order shipment is being delayed. (We will refund the cost even if you have already made the payment.) Please contact us if you wish to cancel your order. We will refund the full amount. We thank you very much for your understanding.
2.) Unfortunately we are currently out of stock for this item. Our distributor is currently on summer vacation so your order will ship on either August 19th or 20th.

corrected
1.) Thank you for your purchase. Unfortunately, we are currently on summer vacation. We will return on August 19th so your orders will be shipped on either the 19th or 20th. We will be giving you a $7 discount for shipping costs due to the fact that your order shipment is being delayed. (We will refund the cost even if you have already made the payment.) Please contact us if you wish to cancel your order. We will refund the full amount. We thank you very much for your understanding.
2.) Unfortunately we are currently out of stock for this item. Our distributor is currently on summer vacation so your order will ship on either August 19th or 20th.

original
I assume that everyone in here is a sales rep and there is there is always something that a sales rep cannot avoid.

That is a customer complaint.

Do you hate receiving complaints from your customers?

We all really hate to receive severe dressing-downs from our customers.

Ofcourse, I have experienced so many different customer complaints and troubles.

The complaints are indeed very difficult to deal with, but they are also a chance to flourish your business!

For example, if a customer complains "Your translation is too direct. I wanted something more appealing to the readers.

corrected
I assume that everyone in here is a sales rep and there is always something that a sales rep cannot avoid.

What do you think it is?↵
↵
It is customer complaint.

Do you hate receiving complaints from your customers?

We all really hate to receive severe dressing-downs from our customers.

Of course, I have experienced so many different customer complaints and troubles.

The complaints are indeed very difficult to deal with, but they are also a chance to flourish your business!

For example, if a customer complains "Your translation is too direct. I wanted something more appealing to the readers.

original
WeChatは、2012年に人気を博し最初は驚くことに無料で無検閲であったが、それは、ほとんどが個人と個人のメッセージングアプリであった頃の話である。しかし、アプリそれ自体は広まり、サービス利用者は新たな使い道を見いだしたので、中国当局は徐々に介入するようになった。ここ2、3年で特に悪くなった。3月には、WeChatは、政治的な内容を取り締まり、歯に衣着せぬ物を言う幾人かのブロガーの公式アカウントを禁止せざるを得なくなった。そして、5月にはWeChatのアプリ及び別のアプリでも、新華社通信が「違法で有害な情報」と位置づけた情報が広がらないように撲滅しなければならなかった。

corrected
WeChatは、2012年に人気を博し最初は驚くことに無料で無検閲であったが、それは、ほとんどが個人と個人のメッセージングアプリであった頃の話である。しかし、アプリそれ自体は広まり、サービス利用者は新たな使い道を見いだしたので、中国当局は徐々に介入するようになった。ここ2、3ヶ月で特に悪くなった。3月には、WeChatは、政治的な内容を取り締まり、歯に衣着せぬ物を言う幾人かのブロガーの公式アカウントを禁止せざるを得なくなった。そして、5月にはWeChatのアプリ及び別のアプリでも、新華社通信が「違法で有害な情報」と位置づけた情報が広がらないように撲滅しなければならなかった。

original
Because of the differences of description at Amazon, we got some complains.

At Amazon USA, the product is in a pack of four.↵
At Amazon Japan, it is by itself.

Our mistake was we did not find the difference of the description.↵
We believe we did our best,↵
please understand and please don't rank down as the result of this.

Currently we are dealing with the customers whom we shipped already, and explaining to other customers who ordered, as well as refund. Not only our customers but also we ourselves are taking inconvenience.

Please fix the situation as soon as possible.

corrected
Because of a wrong item description on Amazon, we got some complaints.

On Amazon USA, the product is described as four in one package while it actually is single package as described on Amazon Japan.

We should have taken care of the item description, but we are sure it's none of our faults. Please take care of this issue on your end and make sure it won't hurt our ratings.

Currently we are dealing with the customers whom we shipped already, and explaining to other customers who ordered, as well as refund. Not only our customers but also we ourselves are taking inconvenience.

Please fix the situation as soon as possible.

original
This application is a twitter client application.
The following explains the usage of the functions and the Dropbox API.

You can register often used subjects, hashtags, and URLs as headers and footers within this application in advance. In addition, you can also register tweets and photos as well.
The users can save these headers, footers, tweets and photos as "tweet data" and quickly tweet the data easily when needed.

corrected
This application is a Twitter client application.
The following explains the usage of the functions and the Dropbox API.

You can register often used subjects, hashtags, and URLs as headers and footers within this application in advance. In addition, you can also register tweets and photos as well.
The users can save these headers, footers, tweets and photos as "tweet data" and quickly tweet the data when needed.

original
We received 3 packages out of 4.↵
We have not received 1 package, which is cable, because of no invoice and it is at customes waiting for the invoice.

Could you please send the invoice of this cable by e-mail?
The declared price is $299.

We can not use your products without this cable.

We are looking forward to your reply and the invoice soon.

corrected
We received three packages out of the four you sent. However, we have not received one package which is the cable, and it is stuck at the customs because there's no invoice.

Could you please send an invoice only for this cable by e-mail?
The declared price is $299.

We can not use your products without this cable.

We are looking forward to your reply and the invoice soon.

original
これが、重要な詳細部分を欠いている貴方の一覧表に対する提案をまとめたものです。
これらの詳細の多くは必要とされていないものですが、私たちの提案によって貴方の一覧はより良いものになり、貴方はeBayでより成功することができるでしょう。
一覧では各項目のキーワード欠如：
一覧の74項目（新規の74項目）をアップデートするための、eBay.com からの一括編集ツールの利用
推奨アイテムのキーワード部分を記入することを考慮してください。購入者がこれらのアイテムのキーワードをフィルターで選択した時、貴方の一覧は彼らの検索結果に表示されます。

貴方の一覧を向上させていただくことを、先にお礼を申し上げます。貴方と貴方のお客様がeBayで最高の経験ができることを確実にしたいと思っています。

corrected
これが、重要な詳細部分を欠いている貴方の出品に対する提案をまとめたものです。
これらの詳細の多くは必要とされていないものですが、私たちの提案によって貴方の出品ページはより良いものになり、貴方はeBayでより成功することができるでしょう。
商品の詳細説明が欠けている出品物：
74個の出品ページ（新規の74個）を編集するための、eBay.com からの一括編集ツールの利用
推奨される商品説明を記入することを検討してください。購入者がこれらのアイテムのキーワードをフィルターで選択した時、貴方の一覧は彼らの検索結果に表示されます。

貴方の出品の改善に対し、先にお礼を申し上げます。貴方と貴方のお客様がeBayで最高の経験ができることを確実にしたいと思っています。

original
Thank you for updating.

Please confirm if the page which you use when you forget your password works well or not.↵
I think there are the following problems.

1. You have to input the present password as a code.
2. New password can't be changed to a code.

Also, It seems that the problem about the button of Twitter of mobile version hasn't be solved yet.
If it's my mistake, and it has no problem, please don't mind.

corrected
Thank you for updating.

Please confirm if the password change page for those who forget their password works correctly. I think there are following problems.

1. They have to input the current passwords with encrypted characters.
2. New passwords are not encrypted.

Also, It seems that the problem on the Twitter button of mobile version hasn't be solved yet.
If it's my mistake, and it has no problem, please don't mind.

original
Could you return the misdelivered CONTAX T2 to the address of shipper?
I will pay back the full amount of the shipping cost to your PAYPAL account when the product arrives.
Thank you.

corrected
Could you return the misdelivered CONTAX T2 to the address of the shipper?
I will pay back the full amount of the shipping cost to your PAYPAL account when the product arrives.
Thank you.

original
しかし、Mi 4を手に持ち注意深く調べてみると、その違いか更に明確になる。5インチのXiaomiはそのサイズにしては軽く、その結果として更に壊れ易い感じがする。私が試験をしたモデルのディスプレイの背面パネルは全ての隅において平坦になっていない。

新競合会社OnePlusが発行した本の1ページに掲載されている記事によれば、Mi 4には、木（ここに掲載）、革、繊維、そしてヒスイ等、交換可能な沢山の背面パネルがある

Xiaomiは、表示スペースの最大化や、ディスプレイ周りの縁を最小化する本当に見事な細工をした。同社はMi 4の色範囲はAdobeのRGBカラースケールを使用することでiPhoneよりもっと広いレンジを持っていると主張している。

corrected
しかし、Mi 4を手に持ち注意深く調べてみると、その違いか更に明確になる。5インチのXiaomiはそのサイズにしては軽く、その結果として更に壊れ易い感じがする。私が試験をしたモデルのディスプレイの背面パネルは全ての隅において平坦になっていない。

新競合会社OnePlusの製品にならい、Mi 4には、木（ここに掲載）、革、繊維、そしてヒスイ等、交換可能な沢山の背面パネルがある

Xiaomiは、表示スペースの最大化や、ディスプレイ周りの縁を最小化する本当に見事な細工をした。同社はMi 4の色範囲はAdobeのRGBカラースケールを使用することでiPhoneよりもっと広いレンジを持っていると主張している。

original
Xiaomiの新型機種Mi4実地体験（ビデオ）

Xiaomiの新旗艦携帯電話Mi 4は昨日北京で発表された。また、Tech in Asiaは発表会場に参列し操作実地体験をした。

新聞では、大方が予想していた装置よりもっと良いものであるとしている。その分けは「1999元（322米ドル）の程よい値段で高級装置のステータスをを持っている。この記事の後半に掲載されているXiaomiの以前の旗艦機種Mi 3とスペックを比較できる。」としている。

この最新情報は、大部分のハウジングが丸みを帯びていて、携帯電話全体を縁取る一体の亜鉛メッキをした金属のおかげで、Mi 4が以前の機種Mi 3よりもっとiPhoneに類似したところを持っている。

corrected
Xiaomiの新型機種Mi4実地体験（ビデオ）

Xiaomiの新旗艦携帯電話Mi 4は昨日北京で発表された。また、Tech in Asiaは発表会場に参列し操作実地体験をした。

発表資料では、大方が予想していたとおりであるとしている。その分けは1999元（322米ドル）の程よい値段で高級装置である。この記事の後半に掲載されているXiaomiの以前の旗艦機種Mi 3とスペックを比較できる。

この最新情報は、大部分のハウジングが丸みを帯びていて、携帯電話全体を縁取る一体の亜鉛メッキをした金属のおかげで、Mi 4が以前の機種Mi 3よりもっとiPhoneに類似したところを持っている。

original
By the way, there were 5 messages about ● from me to you
And on the 17/4 that I sent you I would wish to buy ● from you again.
Not A's ● but B's ● I think
I will attach the photos so could you kindly confirm?
Please kindly tell me if there are still stocks available for the product.
As I would like to buy the product again.
Thank you very much,

I am regretful as I am currently in Japan, the postage is going to be higher.
However, I am really satisfied with your responses.
Do you have not A's ● but B's ●.

When I buy this time round, I would be really glad if it could be cheaper.

corrected
By the way, there were 5 deals of ● with you
And on the 17/4 that I sent you I would wish to buy ● from you again.
Not A's ● but B's ● I think
I will attach the photos so could you kindly confirm?
Please kindly tell me if there are still stocks available for the product.
As I would like to buy the product again.
Thank you very much,

I am regretful as I am currently in Japan, the postage is going to be higher.
However, I am really satisfied with your responses.
Do you have not A's ● but B's ●.

When I buy this time round, I would be really glad if it could be cheaper.

original
あなたのご質問はWein様にもCCで転送させていただきました。
彼は時計の製造に長年関わっていらっしゃる方で、日本の販売業者さんへの直接のコンタクトもご提供いただけると思います。

corrected
あなたのご質問はWein様にもCCで転送させていただきました。
彼は弊社が扱う時計を製造する会社に長年つとめていらっしゃる方で、日本の販売業者さんへの直接のコンタクトもご提供いただけると思います。

original
Thank you very much for your interest in our product.
As for the quote, shall we submit for the size of the pin we have sent as sample the other day?

If you require the another quote for the pin with different size that you require, we will need to make the sample first for the one you require.
To do so, we kindly ask you to submit the following information.

- Material of pin, such as SUS304
- Size of the pin, length and diameter.
- Tolerance of length and diameter, +/-mm
- Expected yearly volume

We look forward to doing business with you.

corrected
Thank you very much for your interest in our product.
As for the quote, shall we submit for the size of the pin we have sent as sample the other day?

If you require another quote for the pin with different size that you require, we will need to make the sample first for the one you require.
To do so, we kindly ask you to submit the following information.

- Material of pin, such as SUS304
- Size of the pin, length and diameter.
- Tolerance of length and diameter, +/-mm
- Expected yearly volume

We look forward to doing business with you.

original
The children are very fond of animals including reptiles.
Today, I went to the exhibition featuring the Amazon.
The other day, I sent a mail to Risa. Please check it.

corrected
My kids are very fond of animals including reptiles.
Today, I went to an exhibition featuring the Amazon in Hiroshima.
The other day, I sent a mail to Risa. Please check it.

original
We're sorry　for the delay.
With regard to the product which you ordered, we could not ship it by air unfortunately.

After the confirmation that we couldn't send, we are now sending this message.
We apologize that it took a while to inform you.

corrected
We're sorry for the delay in response.
With regard to the product which you ordered, unfortunately we could not ship it by air due to the regulations for air shipment.

After the confirmation that we couldn't send, we are now sending this message.
We apologize that it took a while to inform you.

original
When this product is bought, everything is prepared.

It's 17.5cm right now but, there are 2 frames.
Since 1 is about 1.5cm, ↵
if we add, it's 20.5cm.
Actually it's between 20.5 and 21cm.

The buckle part can be readjusted so it the client's wrist is about 20.5cm, I don't think there will be a problem?

How is that?

corrected
This product includes everything that came with it at purchase.

It's 17.5cm long right now and there are two spare links.
Since one link is about 1.5cm long, if we add the two, it will be 20.5cm long.
Actually it's between 20.5 and 21cm long.

The buckle part can be readjusted so it the client's wrist is about 20.5cm, I don't think there will be a problem.

How would you think of it?

original
Thank you for the message.
I am very sorry for the delay. I have already resent it.
Tracking number is the following.

Thank you for the message.
I am very sorry that the item has not arrived yet.
I have already proceeded the resending.

Thank you for the message.
May I confirmed that you have received the product?
Do you mean that the custom duty for the product was expensive?

corrected
Thank you for the message.
I am very sorry for the delay. I have already resent it.
The tracking number is the following.

Thank you for the message.
I am very sorry that the item has not arrived yet.
I have already recent it to you.

Thank you for the message.
May I confirm that you have received the product?
Do you mean that the customs duty for the product was expensive?

original
Thank you for your message.
I will inform you when the article will be shipped.
Thank you.

Thank you for your message.
I'm sorry but I canceled the article.

I give a full refund.

Thank you for your message.
I certainly noted.
It's very possible that the high value articles were retained in Customs.
I think that they could be staying there for a considerable period.

Thank you for your message.
I certainly noted.
I will enter into the procedure for the refund after clearance.

corrected
Thank you for your message.
I will inform you when the article will be shipped.
Thank you.

Thank you for your message.
I'm sorry but I canceled your order.

I will give you a full refund.

Thank you for your message.
I certainly noted.
It's very possible that the high value articles were retained in Customs.
I think that they could be staying there for a considerable period.

Thank you for your message.
I certainly noted.
I will enter into the procedure for the refund after clearance.