[Translation from Japanese to English ] Previously the EU said that an Export Declaration and Movement Reference Numb...

Original text

以前、EUにおいて、€1000以上の荷物を日本に送る際、集荷後にExport Declaration and Movement Reference Numberが必要だと言われたことがあります。
SHIPPERはそれを作成できなかったため、私は荷物の返送代金€300支払いました。
このようなことが無いように、集荷時に書類不備があればドライバーに集荷させないようにするにはどのようにすればいいですか？

Translation / English

Previously the EU said that an Export Declaration and Movement Reference Number is required after collection when sending packages worth over €1,000 to Japan.
SHIPPER couldn't provide this, so I paid €300 for the package to be returned.
In the future, how can I prevent drivers from picking up packages with incomplete documents? I want to avoid this situation occurring again.

karekora- almost 4 years ago
ご利用をいただき誠にありがとうございます

Translation / English

In EU, I was told before that Export Declaration and Movement Reference Number is necessary after picking up the package when I send a package whose price is more than €1000 to Japan.
Since the SHIPPER could not make it, I paid €300 for return shipping fee.
To avoid such case, what should I do for the driver not to pick up the package in the case of missing document?

Translation / English

I was told before that export declaration and movement reference number are needed after collecting an item when an item higher than 1000 pounds is sent to Japan in European Union.
As the shipper could not make it, I paid 300 pounds for returning an item.
What should I do to prevent it? How do I have to work not the driver to collect an item if the documents are not well prepared when it is collected?

Translation / English

Previously in the EU, it was said that a Export Declaration and Movement Reference Number was required when sending packages valued at over €1000.
Because the shipper couldn't send it, I had to pay a €300 return fee.
So that doesn't happen, is there a way I can prevent the driver from picking up, if there are incomplete documents at the pickup time?

Translation / English

Previously, I was told that the Export Declaration and Movement Reference Number is required when shipping a package at higher than €1000 to Japan from the EU.
As the shopper could not prepare it, I paid €300 to return the package.
Not to do so, what shall I do for making a driver not to collect if the document is incomplete?