こんにちは。
先日注文した商品が届きました。
オーダー番号は○○です。
到着してすぐに商品を確認したのですが、片側のマグネットがくっつきません。
磁力がなくなっているのかもしれません。
片方はきちんとくっつきます。
写真を添付しますので、ご確認ください。
少しの不良なら引き取りたいのですが、さすがにこの商品を引き取るのは難しいです。
返品したいのですが、どのようにすればよいでしょうか？
また関税などは返金されますか？
ご返信お待ちしております。
Rating
52
Translation / English
- Posted at 28 Sep 2018 at 13:49
Hello.
I received the item which I ordered the other day.
Order number is OO.
When it arrived, I checked the item immediately but at one side, the magnet doesn't stick.
This magnet may have lost its magnetism.
The other side is fine.
I've attached the image, so please confirm.
If it is a minor fault, I wouldn't mind but I cannot accept the item this time.
I wish to return this back to you. Would you tell me how to do it, please?
Will I be able to also get the refund for the tax as well?
I look forward to your reply.
I received the item which I ordered the other day.
Order number is OO.
When it arrived, I checked the item immediately but at one side, the magnet doesn't stick.
This magnet may have lost its magnetism.
The other side is fine.
I've attached the image, so please confirm.
If it is a minor fault, I wouldn't mind but I cannot accept the item this time.
I wish to return this back to you. Would you tell me how to do it, please?
Will I be able to also get the refund for the tax as well?
I look forward to your reply.
Rating
51
Translation / English
- Posted at 28 Sep 2018 at 13:45
Hello,
The products which were ordered previously were delivered.
The Order Number is OO.
I've confirmed right after the products has arrived, but the magnet on one side is not working.
The magnetic force might have already been depleted.
The other side is working well.
I've already attached the photos, so please confirm it.
I would accept products with minor defects, however in this case, it's very hard to accept such a product.
I would like to return this, so could you please tell me how to?
Also, will the money such as from the tariff be refunded?
I'm looking forward to hearing from you.
The products which were ordered previously were delivered.
The Order Number is OO.
I've confirmed right after the products has arrived, but the magnet on one side is not working.
The magnetic force might have already been depleted.
The other side is working well.
I've already attached the photos, so please confirm it.
I would accept products with minor defects, however in this case, it's very hard to accept such a product.
I would like to return this, so could you please tell me how to?
Also, will the money such as from the tariff be refunded?
I'm looking forward to hearing from you.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
50
Translation / English
- Posted at 28 Sep 2018 at 13:48
Hello.
My ordered item has arrived. My order number is XX.
I checked the item immediately after it arrived, but a magnet on one side does not work.
I think it may no longer have magnetic power.
The magnet on the other side works properly.
Please find the attached picture and check it.
If it is just a minor error, I would accept it, but it is difficult to take this item.
I would like to return it and would you tell me what to do?
Would you also return the customs duties?
I am looking forward to your response.
My ordered item has arrived. My order number is XX.
I checked the item immediately after it arrived, but a magnet on one side does not work.
I think it may no longer have magnetic power.
The magnet on the other side works properly.
Please find the attached picture and check it.
If it is just a minor error, I would accept it, but it is difficult to take this item.
I would like to return it and would you tell me what to do?
Would you also return the customs duties?
I am looking forward to your response.
