Translator Reviews ( Japanese → English )

Japanese

こんにちは。
先日注文した商品が届きました。
オーダー番号は○○です。

到着してすぐに商品を確認したのですが、片側のマグネットがくっつきません。
磁力がなくなっているのかもしれません。
片方はきちんとくっつきます。
写真を添付しますので、ご確認ください。

少しの不良なら引き取りたいのですが、さすがにこの商品を引き取るのは難しいです。
返品したいのですが、どのようにすればよいでしょうか？

また関税などは返金されますか？
ご返信お待ちしております。

English

Hello,
The products which were ordered previously were delivered.
The Order Number is OO.

I've confirmed right after the products has arrived, but the magnet on one side is not working.
The magnetic force might have already been depleted.
The other side is working well.
I've already attached the photos, so please confirm it.

I would accept products with minor defects, however in this case, it's very hard to accept such a product.
I would like to return this, so could you please tell me how to?

Also, will the money such as from the tariff be refunded?
I'm looking forward to hearing from you.