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[Translation from Japanese to English ] I attached the video of the controller. The reason turned out that the con...

This requests contains 237 characters and is related to the following tags: "Business" "e-mail" . It has been translated 2 times by the following translators : ( tearz , ka28310 , eikog13507 , tenshi16 ) and was completed in 0 hours 7 minutes .

Requested by mirakoma at 13 Jan 2017 at 21:03 1843 views
Time left: Finished

コントローラーの動画を添付しました。

cableをET9とコントローラーに繋げても使用出来ない原因が判明しました。
Multimeterで計測すると、電流が流れてないので断線しています。
弊社在庫と先月届いたもの、どちらも断線しています。
間違いなく初期不良です。
初期不良がないか必ずチェックしてから、2つ無料で下さい。

顧客からE01のスライダーの足を固定するネジを2つ欲しいと依頼されました。
2つで$2で販売して下さい。添付写真の赤丸部分のネジです。

できるだけ早急に返信を下さい。




ka28310
Rating 44
Translation / English
- Posted at 13 Jan 2017 at 21:10
I attached the video of the controller.

The reason turned out that the controller does not work even after connecting the cable to ET9 and the controller.
When I measured the electric current by a Multimeter, and found that there is no flow of electricity.
Both of our stock and the ones delivered last month come down.
It is an initial failure without fail.
Please make sure there is no initial failure, and send two pieces after that for free.

One of our customers has requested two pieces of the screws to install the legs of the slider of E01.
Please sell two pieces in $2. They are the screws marked with a red circle in the picture attached.

Please reply to me as soon as possible.
tearz
Rating 50
Translation / English
- Posted at 13 Jan 2017 at 21:08
Please find the controller's movie per attached.

The cable turned out to be out of use even though ET9 and controller are connected.
Measuring with the multimeter, the cable is disconnected as there is no current flowing.
Both of our inventory and the one we received last month were disconnected.
This is an initial defect for sure.
Please make sure there is no initial defect and send us 2 pcs for free.

Our customer requested to send two screws to fix the slider legs of E01.
Please sell 2 pcs for $2 total. The screw is the one highlighted in a red circle on the attached picture.

RSVP ASAP.
eikog13507
Rating 44
Translation / English
- Posted at 13 Jan 2017 at 21:11
I attached the video of the controller.

I found out why cable can not be used even if it is connected to ET9 and controller.
When it is measured with Multimeter, it is disconnected because there is no current flowing.
Both our stocks and those arrived last month are disconnected.
It is definitely an initial malfunction.
Please make sure that there is no initial failure, please make two free.

I was asked by customers to request two screws to fix the foot of E01 slider.
Please sell for two by $ 2. It is a screw of the red circle part of the attached picture.

Please give me a reply as soon as possible.
tenshi16
Rating 47
Translation / English
- Posted at 13 Jan 2017 at 21:09
I attached the video of the controller.
I confirmed the origin of the usability of the ET9 cable and the controller connection.
When I measured it with the multimeter, the electric current wasn't flowing so it is disconnected.
The ones that our company has in stock and the ones that arrived last month, neither of those connect.
Without a doubt, this is an early failure.
I checked whether it was an early failure so please give me two without charge.

The client requested two fixing screws for the slider's foot of the E01.
Sell both of them for 2$ please. The attached picture shows the red and round screws.

Please respond as soon as possible.

Client

Additional info

ET9とE01は商品名です。

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