本日７月１４日、私のメールに株式会社ジークと言われる方から連絡が来ました。もしや御社が私のメールアドレスをこの会社に提供したのではないかと考え御社にメールをさし上げた次第です。ちなみに私は御社からこの方にメールアドレスを提供するという依頼は受け取っておりませんが私の考え違いでしょうか？ 再度、申し上げますが、また退去時にも指摘させていただきましたが、アパート退去時の立会いに御社と契約をした全く聞いたこともない会社の担当者が当方のアパートを訪れました
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 07:20
I received a message at my email from a company called Jeek today on July 14th.
I am sending you an email by wondering if your company has provided my email address.
I have not heard from you company that your company was going to provide the email address
to this person. Am I misunderstanding it? I told you when I was moving from the apartment and I tell you again. When I was moving from the apartment, a person in the company that I have not heard about that has executed a contract with your company came to the apartment.
callback likes this translation
I am sending you an email by wondering if your company has provided my email address.
I have not heard from you company that your company was going to provide the email address
to this person. Am I misunderstanding it? I told you when I was moving from the apartment and I tell you again. When I was moving from the apartment, a person in the company that I have not heard about that has executed a contract with your company came to the apartment.
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 07:45
Today, on July 14, I have received e-mail from an unknown company called ZEAK corporation. I am writing to you because it is suspected that you provide my e-mail address to this company. I have not heard any notice from you regarding disclosure of my e-mail address to this company. Am I wrong? Although I have indicated you when you left the apartment, let me tell you again: Someone from an unknown company, who had concluded agreement with you, visited my apartment when we were checking the room when you left there.
この会社、名刺を見てみると、リフォームや工事を全般に請け負っている会社のようでした。この会社が立会いに訪れたということは、この会社が営利企業である以上、部屋の原状回復にあたり利益をあげようとすることは明白です。これでは退去時に御社と入居者の間に入った公平な裁定ができませんし、入居者が著しく不利な立場におかれることは一目瞭然です。長きに渡り御社のサービスを愛用してきた顧客を不利な立場におくことは、御社が顧客サービスを重視していないことの現れだと考えます。
Rating
57
Translation / English
- Posted at 15 Jul 2016 at 08:17
From what I understood from their business card, they seemed to be a contractor company that does renovation and construction. It is clear that they visited us because they wanted to make profit as they were a commercial company. Therefore, it is unfair that they make decisions in place of your company when a resident leave the place where he has been. It is quite obvious that the resident will go out on a limb. Putting your customers in a disadvantageous place will mean that your company does not respect the customers, who have liked your service.
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 08:14
From their business card, this company seemed to undertake overall reform and construction. This commercial corporation visited us and presented at leaving, which means that it is clear that they tried to gain profit from reinstatement of the room. In such cases, fair judgment between the tenant and you would be impossible when leaving the apartment. And it is also obvious that the tenant would be placed at disadvantage. This fact proves that your company does not prioritize the customer service by putting your long-term customer at a disadvantage like this.
そして御社のこのような姿勢そして態度に対し断固抗議します。そして是正を求めます。
また私の個人情報を御社以外の見ず知らずの会社に提供することに対してはどうお考えでしょうか。３月の退去時に私の情報をこの会社に渡さないように電話でお願いをしたはずです。なのに、この会社のこの担当者がどのような素性を持っていて、どのような経歴で私の個人情報を入手するに至ったか、そして御社がどのような契約をこの会社を結んでいるかを私は知らされておりません。
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 07:27
I strongly protest against this kind of attitude of your company, and request you to correct it.
What do you think that you provide my personal information to the company other than your company that I do not know? When I moved from the apartment in March, I asked you not to provide my information to this company by telephone. I do not know the followings. Personality of the person in charge of this company, how he or she obtained my personal information, kind of contract your company has executed with this company.
callback likes this translation
What do you think that you provide my personal information to the company other than your company that I do not know? When I moved from the apartment in March, I asked you not to provide my information to this company by telephone. I do not know the followings. Personality of the person in charge of this company, how he or she obtained my personal information, kind of contract your company has executed with this company.
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 08:20
This is my firm opposition against your posture and attitude, and I would request corrective action.
Tell me your idea regarding your behavior to provide my personal information to unknown company. I have requested you by phone not to give my information to the third party companies. Thus, I have not been informed who is the representative of this company, how he obtained my personal information, and what contract you had concluded with this company.
Tell me your idea regarding your behavior to provide my personal information to unknown company. I have requested you by phone not to give my information to the third party companies. Thus, I have not been informed who is the representative of this company, how he obtained my personal information, and what contract you had concluded with this company.
またこの会社がどのような経緯で設立をされたのか、社長は誰なのか、資本金はいくらなのか、信用に値するのかを事前に私は事前に通知を受けておりません。第三者に情報を開示するときは通知義務はないにしろ社会通念上、顧客に紹介する企業の情報を通知するのは道義的義務があると考えますがいかがでしょうか。この会社が不動産業界では良くあるケースである反社会的勢力（暴力団、暴力団関係企業、総会屋、社会運動標榜ゴロ、政治活動標榜ゴロ、特殊知能暴力集団等）とつながりがある会社かどうかすらわかりません。
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 07:54
Also, I have not received any information from you, regarding how this company was established, who is the president, how much is capital, and how reliable they are. You don't have obligation to notice me when you disclose information to the third party, but you should have a moral to notice me about information of the company that you introduce to the customer. Could you give me your opinion about this? I don't even know if this company has connection with anti-social force (Gang, Gang-affiliated company, racketeer, pretext of conducting social campaigns or political activities and crime groups specialized in intellectual crimes, etc.) which is usual case in the real-estate industry.
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 08:43
And, I don't receive any notice how this company was founded, who the president is, how much the capital is, and that it is worthy of trust. There is no obligation to notify although you release personal data to a third party. However, considering a socially accepted idea, you have a duty to give customers information about the company. What do you think of this? I don't know whether this company is connected with antisocial force(gangster organizations, corporations related to crime syndicates, fixers, social movements advocating grounders, political activity advocating grounders, special intelligence gang, and so on), which often happens in the real estate industry .
今回、御社の名前を全く名乗らない全くもって知らない人が私のアパートを来訪し、その人と２人でひとつの部屋に入ったことに対し私は恐怖さえ覚えました。
以上、顧客の立場から御社が顧客サービスをないがしろにしていると考え連絡をさしあげた次第です。御社は顧客第一の立場をとっているのにとても残念でなりません。
もし今後も私のメールに対し継続的に他社から連絡いただくことがあるようであれば、東京都、住宅政策推進部不動産業課そして消費者庁に相談したいと考えております。
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 07:36
A person who did not say your company and I do not know came to my apartment this time. I felt even scared when this person and I were in the room.
I am informing you as a customer that your company has not been paying attention to customer service at all. I am very disappointed since your company puts top priority on customer.
If I continuously receive a message at my email address from other companies in the future, I will consult with real estate section of housing promotion department of Tokyo Metropolitan Government and Consumer Agency.
I am informing you as a customer that your company has not been paying attention to customer service at all. I am very disappointed since your company puts top priority on customer.
If I continuously receive a message at my email address from other companies in the future, I will consult with real estate section of housing promotion department of Tokyo Metropolitan Government and Consumer Agency.
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 08:01
When an unknown person from unknown company visited my apartment and I entered the room with that person, I was even scared.
I am writing to you this time, since I would like to warn you to treat the customer very badly, from the viewpoint of the customer. This is really regrettable case in spite of the truth that your policy is "The customer First".
If I keep receiving some e-mails from unknown companies continuously, I would consult this case with the Tokyo Housing policy promotion department, Firmness industry section and Consumer Affairs Agency
I am writing to you this time, since I would like to warn you to treat the customer very badly, from the viewpoint of the customer. This is really regrettable case in spite of the truth that your policy is "The customer First".
If I keep receiving some e-mails from unknown companies continuously, I would consult this case with the Tokyo Housing policy promotion department, Firmness industry section and Consumer Affairs Agency
また御社の他の退去者との連携しての情報交換もさせていただこうかと思います。
私、現在南太平洋とアメリカにて移住し生活しております。今後スペインに行く予定がございますので、もし今後もこの会社からの通知が必要であるのであれば、メールではなくオリジナルの原本の書面にて郵送でお願い致します。御社の今後の対応をお教えください。
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 07:41
I am going to exchange information by collaborating with those who have moved from the apartment of your company.
I live in South Pacific and the United States. I am going to visit Spain. If we need to hear from this company again, would you send not email but original in writing? Please tell me how your company is going to work on it from now.
I live in South Pacific and the United States. I am going to visit Spain. If we need to hear from this company again, would you send not email but original in writing? Please tell me how your company is going to work on it from now.
Rating
52
Translation / English
- Posted at 15 Jul 2016 at 08:12
I am considering to share some information with a person who had already moved out. I immigrated and am currently living in both South Pacific Ocean and America. If you need to receive notice letters from this company in future, please send me the original by mail instead of e-mails since I'm planning to go to Spain. Please let me know how you handle it in future.
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 08:14
And, I will exchange information with other people who left the apartment.
I emigrated to the North Pacific and America now. I am going to Spain after this. If you need a notice by this company, please don't e-mail, but post the original document. Please tell me that your company will deal with this problem.
I emigrated to the North Pacific and America now. I am going to Spain after this. If you need a notice by this company, please don't e-mail, but post the original document. Please tell me that your company will deal with this problem.
Rating
50
Translation / English
- Posted at 15 Jul 2016 at 08:05
I am also thinking to share information with other people from your company who left the apartment.
I immigrated to South Pacific Ocean, USA and am living there currently. I will visit Spain in the future. If the notice from this company is still necessary, do not e-mail me but send me an original letter by postal mail. Please inform me how you take action about this case.
I immigrated to South Pacific Ocean, USA and am living there currently. I will visit Spain in the future. If the notice from this company is still necessary, do not e-mail me but send me an original letter by postal mail. Please inform me how you take action about this case.
Thank you so much!!!