[Translation from Japanese to English ] Thank you for your inquiry. In case of making an order by Amazon.com, if the...

This requests contains 237 characters and is related to the following tags: "Business" "e-mail" . It has been translated 2 times by the following translators : ( 3_yumie7 , sujiko , ka28310 , takuma98104 , tom_o_k , yahuaca ) and was completed in 0 hours 10 minutes .

Requested by watanosato at 23 Mar 2016 at 09:17 1789 views
Time left: Finished

お問合せありがとうございます。
amazon.comでご注文の場合で、配送先がアメリカ以外の場合は通常、商品代金+送料とは別に輸入関税が発生する旨が買い物途中に表示されるはずなのですが、最近仕様変更が著しいので、もしかしたら表示されなかったのかもしれない。
分かりました。こちら輸入関税分31ユーロ=約34.78ドルを返金処理させていただきます。
もし、商品を気に入っていただけて次の購入をお考えいただけるなら、商品+送料の3~40%程が別途輸入関税でかかることをご考慮ください。

sujiko
Rating 50
Translation / English
- Posted at 23 Mar 2016 at 09:27
Thank you for your inquiry.
In case of making an order by Amazon.com, if the item is sent to countries other than States, the fact that import duties is required in addition to price of the item and shipping charge must be shown while you are shopping. However, as specification changes often, it might not have been shown.

I understand. I will refund you 31 EURO=about 34.78 dollars as import duties.
If you like the item and consider purchasing it next time, would keep it in mind that 3 to 40 percent of the item and shipping charge is required as the import duties separately?
ka28310
Rating 44
Translation / English
- Posted at 23 Mar 2016 at 09:29
Thank you for your inquiry.

In case you ordered via amazon.com, if the delivery destination is out of US, the message telling you that you need to pay import custom charge in addition to the price of the item and shipping and handling fee should have been displayed. But, as the system spec is frequently changed, such message would not have displayed when you made the order.
I understand the situation. I will make refund custom charge 31 Euro, which is approximately 34.78 dollars.
If you are satisfied with the item and will plan to make next purchase, please note in advance that 30-40% of the amount of money of the item price and shipping fee would be additionally charged as custom charge.
watanosato likes this translation
3_yumie7
Rating 52
Translation / English
- Posted at 23 Mar 2016 at 09:30
Thank you for your inquiry.
In case that you placed an order at Amazon.com and the delivery address is outside the United States of America, normally, the import tax should be charged in addition to the price of the product and the shipping cost and it should be displayed while you buy, but it may be possible that it was not displayed for some failure,as the specification has much changed recently.
I understand. I will issue a refund of 31 euros for the import tax(=about 34.78 dollars).
If you liked the product and you are thinking to do shopping on our site, please consider that 3-40% of the price of a product and a shipping cost will be charged separately as an import tax.
yahuaca
Rating 50
Translation / English
- Posted at 23 Mar 2016 at 09:21
Thank you for your inquiry. When a delivery address is besides the United States in the case you ordered in amazon.com, the effect import duties usually generate apart from merchandise charge + shipping charge should be shown to the shopping way, a change of specifications is remarkable recently, so it may be the one which wasn't indicated.


A repayment will process the part of import duties of 31 euros = about 34.78 dollars here.
Please consider that approximately 3-40% of the product + postage are about to be import duties separately if you can like a product and can think about the next purchase.
watanosato likes this translation
[deleted user]
Rating 50
Translation / English
- Posted at 23 Mar 2016 at 09:32
Thank you for your inquiry.
Normaly when the shipping address is other than the US when placing an order through amazon.com, when import taxes applies appears separately from the product price + shipping price, but giving the fact the remarkable changes in these means, maybe didn't appear.
I uderstood. The 31 euro = aproximately USD$34.78.- of import tax charges will be returned.
In case you like any other product and think in buying, please consider import taxes might apply from 3 to 30% over the product price + shipping cost.
watanosato likes this translation
takuma98104
Rating 50
Translation / English
- Posted at 23 Mar 2016 at 09:32
Thank you for your inquiry.
In case of your order at amazon.com, if the destination is outside the United States, import duties are supposed to be displayed in addition to the item price+ shipping fee. Because of recent significant change in the system, it may not appear appropriately.
I understand. We will issue the refund for import duties worth € 31 =about $ 34.78.
If you like the item and think about the next purchase, please take into account the fact that about 3 to 40 percent of total cost of the items + shipping will be charged separately.
watanosato likes this translation
tom_o_k
Rating 50
Translation / English
- Posted at 23 Mar 2016 at 10:51
Thank you for your inquiry.

If you order an item through Amazon.com, and shipped outside of the US, usually you would see the payment requirement for the import tax besides the price on the item and shipping. But it might not have shown this time because of the recent rapid format changes on the website.
We understood. We are going to pay back the import tax €31 (about $34.78-) to you.
If you liked the item and thought about the next purchase, please remember that there would be import tax duty, which is about 30-40% of the price on the item and shipping.

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