連絡の間隔が開いてしまいました事をおわびいたします。
注文頂いた商品についてご連絡します。
商品はただいま日本の税関で検査が行われています。
我々の手元に到着するのはもうすぐです。
そして我々は重要な事を伝えなければいけません。
我々はアリゲーターストラップの腕時計はカナダに輸出する事が出来ません。
理由は、輸出関連の許可を得る事が出来ないからです
申し訳ございません。
我々は注文のキャンセル、全額返金になる事は避けたいと思っています。
どうかこの時計を受け取っていただきたい。
Rating
60
Native
Translation / English
- Posted at 15 Apr 2014 at 16:48
I am sorry to have delayed in in contacting you.
I am contacting you in regards to the item you ordered.
At present the item is being investigated by customs in Japan.
It will be delivered to us shortly.
We also have something important to tell you.
We can not export wristwatches with an alligator strap to Canada.
The reason being we can not risk the chance of it being impounded at customs.
I am sorry about this.
We will cancel the order, and have decided on a full refund.
Please try to accept this in this case.
I am contacting you in regards to the item you ordered.
At present the item is being investigated by customs in Japan.
It will be delivered to us shortly.
We also have something important to tell you.
We can not export wristwatches with an alligator strap to Canada.
The reason being we can not risk the chance of it being impounded at customs.
I am sorry about this.
We will cancel the order, and have decided on a full refund.
Please try to accept this in this case.
Rating
50
Translation / English
- Posted at 15 Apr 2014 at 16:51
We apologize thatweI have not replied you sooner.
I inform you about the product that you ordered.
The product is being checked at customs in Japan.
We will receive it soon.
We have to inform you an important fact.
We cannot export a watch with alligator strap to Canada.
The reason is that we cannot obtain a permission of export.
We apologize to you about it.
However, we don't want to cancel the order and refund in full.
Please accept this watch.
I inform you about the product that you ordered.
The product is being checked at customs in Japan.
We will receive it soon.
We have to inform you an important fact.
We cannot export a watch with alligator strap to Canada.
The reason is that we cannot obtain a permission of export.
We apologize to you about it.
However, we don't want to cancel the order and refund in full.
Please accept this watch.
Rating
52
Translation / English
- Posted at 15 Apr 2014 at 17:09
We apologize for taking time to response. This is to inform you about the item you ordered.
The item is currently under Japanese custom check, and arriving to us soon.
But we have to tell you an important thing. We cannot send a watch with alligator strap to Canada. The reason for this is that we cannot get the permission relevant to exportation. We apologize for that.
We would like to avoid cancel or all refund. We surely hope you get the watch.
The item is currently under Japanese custom check, and arriving to us soon.
But we have to tell you an important thing. We cannot send a watch with alligator strap to Canada. The reason for this is that we cannot get the permission relevant to exportation. We apologize for that.
We would like to avoid cancel or all refund. We surely hope you get the watch.
★★★☆☆ 3.0/1
Rating
50
Translation / English
- Posted at 15 Apr 2014 at 16:54
I'm sincerely sorry about the delay of our reply.
I'm contacting you about the product you ordered.
The product is at Japanese customs for check up right now.
The item will get to us very soon.
There's one very important thing we have to report to you.
We are unable to export the Alligator Strap watch to Canada
because we cannot get the export related permission.
I'm very sorry about this.
We would like to avoid the situation to cancel the order or to refund the full payment.
Please do accept this watch.
I'm contacting you about the product you ordered.
The product is at Japanese customs for check up right now.
The item will get to us very soon.
There's one very important thing we have to report to you.
We are unable to export the Alligator Strap watch to Canada
because we cannot get the export related permission.
I'm very sorry about this.
We would like to avoid the situation to cancel the order or to refund the full payment.
Please do accept this watch.
その為、我々は腕時計ストラップの交換を提案します。
方法は2つあります。
1.オメガの純正ストラップに最も近いストラップに我々が交換し発送する。
事前にストラップデザインを提案いたします。
2.ストラップを除く時計ケース部分だけを発送し、商品到着後にお客様のお好みのストラップを購入していただく。
我々はストラップ代金として500ドルを返金いたします。
その他に方法があればご連絡ください。
ご理解をお願いいたします。
Rating
60
Native
Translation / English
- Posted at 15 Apr 2014 at 16:52
for this reason, we suggest that you change the wristwatches' strap.
There are 2 methods to do this.
1) Get us to replace the strap with a near Omega original and then send it. We would advise you of the strap design prior to sending.
2) Remove the strap and send only the watch body, when it has arrived you would be able to purchase a suitable strap to your liking. We will return $500 for the cost of the strap.
If you have another method to suggest please contact us.
Thank you for your understanding.
There are 2 methods to do this.
1) Get us to replace the strap with a near Omega original and then send it. We would advise you of the strap design prior to sending.
2) Remove the strap and send only the watch body, when it has arrived you would be able to purchase a suitable strap to your liking. We will return $500 for the cost of the strap.
If you have another method to suggest please contact us.
Thank you for your understanding.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
56
Translation / English
- Posted at 15 Apr 2014 at 17:20
For that reason we would suggest the wrist strap to be exchanged.
There are two ways to do that.
1. We will exchange it for a strap that is most similar to the Omega's genuine strap.
The design of the strap will be introduced beforehand.
2. We will ship a watch case part only and a strap will not be included so that customer can purchase a strap that he likes after it arrives.
There will be $500 refund for the strap from us.
Please feel free to contact us if there is any other way.
We appreciate your understanding.
There are two ways to do that.
1. We will exchange it for a strap that is most similar to the Omega's genuine strap.
The design of the strap will be introduced beforehand.
2. We will ship a watch case part only and a strap will not be included so that customer can purchase a strap that he likes after it arrives.
There will be $500 refund for the strap from us.
Please feel free to contact us if there is any other way.
We appreciate your understanding.
★★★★☆ 4.0/2
Rating
52
Translation / English
- Posted at 15 Apr 2014 at 17:24
For this case, we suggest you to change the strap.
Here are two ways to do that.
1. We will change it with a strap that looks like genuine strap of OMEGA most, and send it to you. We will suggest you designs of strap before we change it.
2. We will send the watch without the strap. Then you can buy a strap you want by yourself when you get the watch. In this case, we will refund $500 for the price of the strap.
If you have any other ideas, please let us know.
Your understanding is appreciated.
Here are two ways to do that.
1. We will change it with a strap that looks like genuine strap of OMEGA most, and send it to you. We will suggest you designs of strap before we change it.
2. We will send the watch without the strap. Then you can buy a strap you want by yourself when you get the watch. In this case, we will refund $500 for the price of the strap.
If you have any other ideas, please let us know.
Your understanding is appreciated.
