[Translation from Japanese to English ] Dear the person in charge. Thank you for your prompt reply. I could buy...

Original text

ご担当者様

お早いお返事誠にありがとうございます。

商品は他のクレジットカードで購入が出来たのですが、
違うカードで商品を購入しようとしたときに購入できていないのに請求が発生しています。

Translation / English

Dear the person in charge.

Thank you for your prompt reply.

I could buy the item by using other credit card, but
I am charged the item price on the specific credit card in spite that I could not buy the item by the credit card.

Translation / English

Dear person in charge

Thank you for your prompt reply.

I purchased the item by another credit card.
But when I tried to purchase it by the different card, I could not purchase it but it was charged.

Translation / English

To whom it may concern,

Thank you for your prompt reply.

I was able to purchase with another credit card,
but when I tried to purchase with a different card, the payment claim is occurring although the purchase was incomplete.

Translation / English

To whom it may concern,

Thank you for the quick response.

I could purchase the item with another credit card, but
when I try to purchase with different card, there will be a request for payment even though the item is not purchased.