ご連絡いただきありがとうございます。
本当は全額返金、もしくは新しいものと交換を希望ですが、
今回は不本意ですがご提示された内容の
38ドルと税金を返してください。
今後は必ずこのようなことがないよう品質管理徹底してください。
我々はデパートやオンラインストアで再販売しており購入数も多いため
次回また不良品が送られてきた際の対応は今回と同じではなくその時また話しあおう。
Rating
60
Translation / English
- Posted at 02 Aug 2016 at 14:06
Thank you for contacting me.
I initially wanted either a full refund or a replacement with a new one. What you suggest is not what I want, but please refund $38 with tax this time.
Please make sure that you carry out thorough quality control so that something like this will never happen.
We purchase a number of products because we sell products at department stores and on online stores.
If we receive defective items from you in the future, we have to talk about it then to avoid a solution similar to the one taken for this time.
yoko2525 likes this translation
I initially wanted either a full refund or a replacement with a new one. What you suggest is not what I want, but please refund $38 with tax this time.
Please make sure that you carry out thorough quality control so that something like this will never happen.
We purchase a number of products because we sell products at department stores and on online stores.
If we receive defective items from you in the future, we have to talk about it then to avoid a solution similar to the one taken for this time.
Rating
44
Translation / English
- Posted at 02 Aug 2016 at 13:56
Thank you for your message.
As a matter of fact, I would like to request you to issue a full refund, or to replace with a new one. But, please issue a refund for 38 dollars and the tax which you offered this time, which is actually against my will.
Please promise me to make sure to avoid such thing after now onward by managing the product quality thoroughly.
We are reselling the items at a department store or at the online store and have a lot of customers. Therefore I would like to discuss the countermeasure further then, not like the same way to cope with, if any of defective items are sent in the future.
As a matter of fact, I would like to request you to issue a full refund, or to replace with a new one. But, please issue a refund for 38 dollars and the tax which you offered this time, which is actually against my will.
Please promise me to make sure to avoid such thing after now onward by managing the product quality thoroughly.
We are reselling the items at a department store or at the online store and have a lot of customers. Therefore I would like to discuss the countermeasure further then, not like the same way to cope with, if any of defective items are sent in the future.
Rating
52
Translation / English
- Posted at 02 Aug 2016 at 13:54
Thanks for your contact.
Actually, we'd like to receive full refund or exchange with a brand new one, but this time regrettably, please refund $38 and tax as suggested.
Please make sure to thoroughly manage quality in the future so such thing never happens again.
We resell at department store and online store, and there are many customers who purchase, so if we receive failed items again, we must discuss what to do instead of making same arrangement as this time.
Actually, we'd like to receive full refund or exchange with a brand new one, but this time regrettably, please refund $38 and tax as suggested.
Please make sure to thoroughly manage quality in the future so such thing never happens again.
We resell at department store and online store, and there are many customers who purchase, so if we receive failed items again, we must discuss what to do instead of making same arrangement as this time.
Rating
51
Translation / English
- Posted at 02 Aug 2016 at 13:59
Thank you very much for contacting me.
I would really like to refund all amount or exchange a new product.
Against my will, but please return $38 and tax which you proposed me.
Please make sure to carry out thorough quality control so that this will never happen again.
We sell it at department stores or online stores, and there are many people to buy it.
We should not take same measures if a defective product will be sent in next time again. Let's talk about how we should handle with then.
I would really like to refund all amount or exchange a new product.
Against my will, but please return $38 and tax which you proposed me.
Please make sure to carry out thorough quality control so that this will never happen again.
We sell it at department stores or online stores, and there are many people to buy it.
We should not take same measures if a defective product will be sent in next time again. Let's talk about how we should handle with then.
Rating
50
Translation / English
- Posted at 02 Aug 2016 at 14:00
Thank you for contacting me.
I want you to refund in full or exchange with new one.
But I do not wish honestly, would you refund 38 dollars that is details of
what you provided and tax to me?
Please control quality completely to prevent this from happening again.
We are reselling in department store and online where many items are purchased.
If we receive the one with defect next time, we do not handle it in the same way as this time.
We should talk about it then.
I want you to refund in full or exchange with new one.
But I do not wish honestly, would you refund 38 dollars that is details of
what you provided and tax to me?
Please control quality completely to prevent this from happening again.
We are reselling in department store and online where many items are purchased.
If we receive the one with defect next time, we do not handle it in the same way as this time.
We should talk about it then.
Rating
48
Translation / English
- Posted at 02 Aug 2016 at 14:17
Thank you for contacting me.
I really hope full price refund or exchange of a new item.
Please return me the showed content ($38) and tax unwillingly on this time.
And please do quality control radically not to cause this case definitely on future work.
Let's talking again then about application to a defective item which sent again on next time, not like this case.
I really hope full price refund or exchange of a new item.
Please return me the showed content ($38) and tax unwillingly on this time.
And please do quality control radically not to cause this case definitely on future work.
Let's talking again then about application to a defective item which sent again on next time, not like this case.
Rating
48
Translation / English
- Posted at 02 Aug 2016 at 14:01
Thank you for sending the mail.
Basically, I would like you to refund all or exchange to new item, however, I accept your offer to pay 38 dollars plus tax reluctantly.
Please make sure about your quality management for products to prevent such a problem.
I would like to have discussion with you if you sent such a defective product to us again, because we sell at department stores and on the online stores and we have purchased a lot.
Basically, I would like you to refund all or exchange to new item, however, I accept your offer to pay 38 dollars plus tax reluctantly.
Please make sure about your quality management for products to prevent such a problem.
I would like to have discussion with you if you sent such a defective product to us again, because we sell at department stores and on the online stores and we have purchased a lot.
