Translator Reviews ( Japanese → English )

Rating: 52 / Native Japanese / 0 Reviews / 02 Aug 2016 at 13:54

transcontinents
transcontinents 52 ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーシ...
Japanese

ご連絡いただきありがとうございます。

本当は全額返金、もしくは新しいものと交換を希望ですが、
今回は不本意ですがご提示された内容の
38ドルと税金を返してください。

今後は必ずこのようなことがないよう品質管理徹底してください。

我々はデパートやオンラインストアで再販売しており購入数も多いため
次回また不良品が送られてきた際の対応は今回と同じではなくその時また話しあおう。

English

Thanks for your contact.

Actually, we'd like to receive full refund or exchange with a brand new one, but this time regrettably, please refund $38 and tax as suggested.

Please make sure to thoroughly manage quality in the future so such thing never happens again.

We resell at department store and online store, and there are many customers who purchase, so if we receive failed items again, we must discuss what to do instead of making same arrangement as this time.

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Additional info: 下記のメールへの返信です。
Hi Tomoko,

Thank you for contacting Restoration Hardware. I am excited about your interest in our Vintage-Washed 600 Sateen Nightshirt, and I understand your desire to obtain additional measurements for this garment. I am happy to assist.

So that I may provide you with the most accurate information, please advise of the size you are most interested in. I will then research the product and will advise of the requested measurements.

In the meantime, please do not hesitate to let us know if you need any further assistance. You may reach the Restoration Hardware Customer Care Center via email at webcs@restorationhardware.com or by calling 877-777-7059.

Again, thank you for contacting Restoration Hardware.

Regards,
Mia Tavares