[Translation from Japanese to English ] I just tracked the package. The reason why it had stuck in Customs procedures...

Original text

私はパッケージを追跡しました。長い間税関手続きで止まっていた理由は、受取人名の記載がなく、「####」と記載されていて税関手続きができないようです。大変恐れ入りますがUSPSへ名前の追記依頼をして頂くことは可能ですか？　受取人名は「aaa」でお願いします。残念ながら私からは申告ができないようです。（そのパッケージの受取人が私ということを証明できないので。）　またinvoiceもメールで送って頂けたらとても助かります。supportに感謝します。

Translation / English

I just tracked the package. The reason why it had stuck in Customs procedures for a long time is that the recipient's name was not written; there was only "####", so they cannot proceed with the process. So, sorry for the trouble, but is it possible for you to request USPS to add the name? Please ask them to write the recipient's name as "aaa". Unfortunately I cannot make this request myself (because I cannot prove that I'm the actual recipient). Also, if you can send me the invoice by e-mail, it'll help a lot. Thank you for your support.

Translation / English

I have　tracked the package. The reason that has been stopped for a long time was because of customs procedures and there is no description of the recipient's name. It was written as "####". Is it possible for you to add a name to the USPS? Recipient's name should be "aaa". Unfortunately, from I can not seem to request myself. (Since I cannot validate the recipient of the package.) Also could you send invoice via e-mail. We would like to thank the support.

[deleted user]- over 9 years ago
以下に訂正させてください。
I have　tracked the package. The reason that has been stopped for a long time was because of customs procedures and there is no description of the recipient's name. It was written as "####". Is it possible for you to add a name to the USPS? Recipient's name should be "aaa". Unfortunately, I can not seem to request by myself. (Since I cannot validate the recipient of the package.) Also could you send invoice via e-mail? We would like to thank the support.

Translation / English

I tracked the package. The reason for it being held for a long time at Customs is that there is no recipient name, [####] was written so Customs cannot process it. Sorry for the inconvenience but will you be able to ask USPS for the postscript name? Please request for the recipient name [aaa]. Unfortunately, declaration cannot be made on my side (because I am not the recipient of that package). It will also be helpful if you also send the invoice. Thanks for the support.

Translation / English

I have tracked my package. The reason why customs procedures took so long is that the recipient's name was lacking and replaced by ####, so it could not get any further. Could you please contact USPS for me to provide them with it? Recipient's name: aaa. I am not the actual recipient of the package , so it seems like I am not able to do it myself. Also I would be most grateful if you could send me the invoice by email. Thank you for your support.