ご連絡いただきありがとうございます。
日本時間の1月20日23時頃に、
この件に関しましてスカイプでお問い合わせしましたが、
その時に、問い合わせ内容をメールで送信して欲しいと言われたので、
このメールでお伝えさせて頂きます。
まず、
"Provide proof of delivery for all of the items sold on your eBay account. "
と連絡内容に記載されておりますが、
We have inquire this matter via Skype on Jan 20 at 23:00 Japan time but we were told to convey the inquiry contents through email so we are notifying you with this email.
First, the response contents listed "Provide proof of delivery for all of the items sold on your eBay account. "
When I inquired you by Skype at around 23:00 on January 20, I was told to send you an email containing the inquiry, so I am sending this email.
First, your message described "Provide proof of delivery for all of the items sold on your eBay account. ",
Around 23:00, on January 20th, Japanese time,
I asked about this matter on Skype, but then
I was told to inquire through email, so
I will state my business here.
Firstly, the was
"Provide proof of delivery for all of the items sold on your eBay account. "
written in the message, but
I contacted you on Skype at about 11PM on January 20th, and you said I have to E-mail you about my inquiry.
So I'm going to ask you on this E-mail.
first of all, you mentioned "Provide proof of delivery for all of the items sold on your eBay account. " in contact method,
私はより安価に商品を提供する手段として、
追跡番号が付かない発送方法をバイヤーが選べるように設定し、
出品をしています。
結果として、追跡番号付きではない安価な発送方法を希望する
バイヤーが多いため、追跡番号の無い取引が多くなっております。
追跡番号が付いている場合は、私は全てeBay上にアップロードしております。
As a result, there are a lot of buyers that wish for the cheaper price without a tracking number so there are a lot more transactions without tracking numbers.
And I have upload all of the cases that include a tracking number on eBay.
As the result, many buyers prefer cheaper shipping method without a tracking number.
Consequently, many of my transactions have been done without tracking numbers.
When there is a tracking number, I always upload it on eBay.
I let the buyers choose shipping methods without a tracking number attached
while listing items.
As a result, since buyers not wanting a tracking number are high in number,
many transactions have no tracking number.
In case the number is issued, I always upload it to eBay.
また、
"You can also verify delivery by providing the feedback you have received from buyers."と記載されておりますが、
評価を付けてくれないバイヤーも多いので、
多くても取引の半数ぐらいしか商品の到着の確認ができません。
バイヤーへの評価の依頼は行っております。
We have proceed in requesting for a feedback from the buyers.
We request buyers to give us feedback.
"You can also verify delivery by providing the feedback you have received from buyers.",
however,
many buyers do not leave feedback, so
I can only confirm the package's arrival with about a half of customers.
I do request the buyers to leave feedback.
評価の詳細に付いては、下記のURLにてご確認をお願いします。
もちろん、バイヤーから連絡があれば全て対応しておりますし、
ご覧の通り、今のところ悪い評価は受けておりません。
その他に私にできることがあれば教えて下さい。
もし問題が無ければ、この制限の解除をお願いいたします。
長文となり申し訳ございません。
これで失礼します。
We will of course take action if there are any contacts from the buyers, and as you can see, we have not receive any negative feedback as of today.
Please let me know if there are other things I can do.
If there are no more issues, then I request for the removal of this restriction.
I am sorry for the long email.
Please excuse me.
Of course, I have responded to all messages from the buyers. As you will see, no negative feedbacks so far.
Please let me know if there is anything further I can do.
If you see no issue with my performance, please remove the suspension.
Thank you for reading through this long message.
Best regards,
Of course, if the buyer contacts us, we always respond,
as you can see, we haven't had any negative feedback until now.
If there is any other thing I could do, please let me know.
If there is no problem, please lift the limitations from us.
I'm sorry for the long letter.
Please excuse me now.
Of course, I do my best when buyer contacts me, and I didn't get negative feedback so far.
If I can do anything else, please tell me.
If there is no problem, please remove this restrictions.
I'm sorry, this e-mail is so long.
thank you.