私たちは日本の再販業者です。
私たちはアメリカのアマゾンで買った"A”を日本で販売しました。
そして私たちのお客さんに販売した”A”が5か月間使用したら、故障しました。
この場合、御社の補償を受けることができますか?
もしも保障が受けられる場合、何の情報を提示すればよろしいでしょうか?
翻訳 / 英語
- 2013/07/24 22:54:02に投稿されました
We are a reseller in Japan.
We sell "A" that we bought in Amazon America in Japan.
The "A" that we sold to our customer was damaged after five months of use.
Do we get a warranty coverage in this case?
If we are eligible for warranty, what information do we need to present?
We sell "A" that we bought in Amazon America in Japan.
The "A" that we sold to our customer was damaged after five months of use.
Do we get a warranty coverage in this case?
If we are eligible for warranty, what information do we need to present?
翻訳 / 英語
- 2013/07/24 22:53:36に投稿されました
We are a Japanese reseller.
We sold "A" that we bought at American Amazon, in Japan.
Then, the customer who bought it from us used "A" for 5 months and then it broke.
In this situation, can we receive compensation from your company?
If it's possible, what information should we present?
We sold "A" that we bought at American Amazon, in Japan.
Then, the customer who bought it from us used "A" for 5 months and then it broke.
In this situation, can we receive compensation from your company?
If it's possible, what information should we present?
翻訳 / 英語
- 2013/07/24 22:54:12に投稿されました
We are one the re-sellers in Japan.
We previously sold the item "A" in Japan, after purchasing it from the American Amazon site.
However, one of our customers feedback to us that the product is no longer working after a mere 5-month period.
In such circumstances, would we be able to receive compensation from your company?
If the product is under guaranty, what information should we provide?
We previously sold the item "A" in Japan, after purchasing it from the American Amazon site.
However, one of our customers feedback to us that the product is no longer working after a mere 5-month period.
In such circumstances, would we be able to receive compensation from your company?
If the product is under guaranty, what information should we provide?
翻訳 / 英語
- 2013/07/24 23:00:30に投稿されました
We are a Japanese reseller of your products. We bought "A" at Amazon.com and sold it to a client in Japan. And unfortunately we got a claim from the client that it got broken only by 5 months' use. We have two things we would like to ask you; In this case can we get your after-sales service? If so, what information should we send you?