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  4. Hello.Thank you for your contact. I ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello.Thank you for your contact. I am sorry for replying late. I have just...

Original Texts
こんにちは、連絡ありがとう

私からの、連絡が遅れて申し訳ございません。

先ほど、キャンセル手続きを完了いたしましたので、ご確認ください。

よろしくお願いいたします。
cuavsfan
Translated by cuavsfan
Hello. Thank you for contacting me.

I'm sorry that I wasn't able to contact you right away.

A little while ago I completed the cancellation, so could you please confirm that?

Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
79letters
Translation Language
Japanese → English
Translation Fee
$7.11
Translation Time
3 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

As we've been explaining this many times to you, this package is insured. In case you insist that you've received different items, you need to tell that not only to us but also to post office. The post office and Japan Postal Service upon the contract of EMS will investigate the possibility of such as any troubles and stolen items during the delivery. What do you mean about the follo...
Japanese → English
Thank you for your reply. Also, I understand about the book re -hipping. You use an Amazon delivery service. I understood why this series of shipping truck issues occurred. We sometimes use it, Amazon's big amount shipping was rare with trouble issue. We plan to order a big amount of book to you in the future. To make not shipping trouble, is it possible not using but directly send them...
Japanese → English
I have been looking into Wise carefully. It says that once I remit money to Wise, an email will be sent to you. After you input information such as the bank account you designated referring to the email, money will be deposited to the designated bank account. If you refuse it, that means the cancellation and money will be back to me, so there are no such risks.
Japanese → English
Although I checked the tracking number deliverable item and delivered the item on DHL, both indicated “A” for the service area. This means no indication of “B”. Did you make contact with the forwarder regarding the lost cargo? If so, what does the forwarder say about it? As I send the shipping document every time in advance, I don’t know why these are missing. I am at a loss because ther...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English