荷物番号○○と▲▲の送料について質問です。この2つは10月中に発送依頼をしました。しかし25% Shipping Discountがされていません。これはなぜですか？25％の送料を私のアカウントに戻していただけますでしょうか？お返事お待ちしています。
10月に依頼しても11月に発送がされていれば割引きが適用されないとうことについては理解しました。それであれば荷物番号■■は10月に発送がされていますけど25% Shipping Discountがされていません。
I understand that even if I requested shipping in October, if it's shipped in November then the shipping will not be applied. If that's the case, then package number ■■ was shipped in October but the 25% shipping discount also isn't applied.
I understand that the discount rate is not applied if the request was made in Oct but not shipped in Nov. In such case, the luggage no. ■■ was shipped in October without 25% shipping discount.
Could you pay back to my account the 25% of shipping cost? I look forward to hearing from you.
I understand that even it was shipped in October, if it was shipped in November, the discount cannot be reflected. If so, the package number ◼️◼️shipped in October has not been had 25% shipping discount.
I understand that the discount is not applied if the item is sent in November although it is requested in October. If so, the item number xx was shipped in October, but 25 percent discount of the shipping charge has not been applied yet.
I understand that the discount does not apply if the request is made in October, but the shipment is shipped in November. If that's the case, then the package number ■■ was shipped in October, but you don't get the 25% shipping discount.