カスタマーサービス様
ご連絡有り難うございます。
電話で通訳の方を用意してくださるとの事、大変有り難く思います。
私が電話を差し上げる前にもう1通メールをお送りする事をお許しください。
注文時にどういう状況になっているかを添付致しました。
〇で囲んだ箇所が入力出来ない枠です。
そもそもこんなページは今まで見た事がありません。
前回も申し上げましたが、クッキー、キャッシュを削除、違うブラウザも試しました。
もし心当たりがあればご返信頂きたく思います。
宜しくお願い致します。
Rating
50
Translation / English
- Posted at 22 Feb 2017 at 09:39
To customer service.
Thank you for contacting me.
I am really grateful that you are willing to arrange for an interpreter by phone.
I would like to send this one last mail before I make the phone call.
I have attached the situation by the time of the order.
The encircled parts are the parts that cannot be inputted.
In the first place, I have never seen a page like this before.
As mentioned before, I have tried clearing the cache and cookies, as well as trying out in different browser.
If you know the cause for this, then please reply.
Thank you.
oyukagen likes this translation
Thank you for contacting me.
I am really grateful that you are willing to arrange for an interpreter by phone.
I would like to send this one last mail before I make the phone call.
I have attached the situation by the time of the order.
The encircled parts are the parts that cannot be inputted.
In the first place, I have never seen a page like this before.
As mentioned before, I have tried clearing the cache and cookies, as well as trying out in different browser.
If you know the cause for this, then please reply.
Thank you.
Rating
44
Translation / English
- Posted at 22 Feb 2017 at 09:39
Dear Customer Service.
Thank you for your message.
I am really happy that you can prepare an interpreter when I call to you over the phone.
Please allow me to send one more article of e-mail before calling you on the phone.
I attached a material showing the situation when I try to place an order.
The column with a circle is the part which I cannot fill in.
First of all, I have never seen such page before.
As I mentioned before, I removed the cookie and the cache, and I tried a different browser, too.
If you have some idea on this, please let me know.
Thank you in advance.
oyukagen likes this translation
Thank you for your message.
I am really happy that you can prepare an interpreter when I call to you over the phone.
Please allow me to send one more article of e-mail before calling you on the phone.
I attached a material showing the situation when I try to place an order.
The column with a circle is the part which I cannot fill in.
First of all, I have never seen such page before.
As I mentioned before, I removed the cookie and the cache, and I tried a different browser, too.
If you have some idea on this, please let me know.
Thank you in advance.
Rating
51
Translation / English
- Posted at 22 Feb 2017 at 09:40
The person in charge of customer service,
Thank you very much for your reply.
I really appreciate that you prepare the interpreter for my telephone inquiry.
Please allow me to send you one more e-mail before the telephone.
I will attach the image that comes out when I try to order.
The part with circle is the column which I can not put the data.
I have never seen this kind of page.
As I said before, I deleted the cookies and cash, and tried to use a different browser.
If you know something about this issue, I would like you to reply.
Thank you very much for your support in advance.
oyukagen likes this translation
Thank you very much for your reply.
I really appreciate that you prepare the interpreter for my telephone inquiry.
Please allow me to send you one more e-mail before the telephone.
I will attach the image that comes out when I try to order.
The part with circle is the column which I can not put the data.
I have never seen this kind of page.
As I said before, I deleted the cookies and cash, and tried to use a different browser.
If you know something about this issue, I would like you to reply.
Thank you very much for your support in advance.
有り難うございました<(_ _)>