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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] To customer service. Thank you for contacting me. I am really grateful th...

Original Texts
カスタマーサービス様

ご連絡有り難うございます。
電話で通訳の方を用意してくださるとの事、大変有り難く思います。

私が電話を差し上げる前にもう1通メールをお送りする事をお許しください。
注文時にどういう状況になっているかを添付致しました。
〇で囲んだ箇所が入力出来ない枠です。
そもそもこんなページは今まで見た事がありません。
前回も申し上げましたが、クッキー、キャッシュを削除、違うブラウザも試しました。

もし心当たりがあればご返信頂きたく思います。
宜しくお願い致します。
atsuko-s
Translated by atsuko-s
The person in charge of customer service,
Thank you very much for your reply.
I really appreciate that you prepare the interpreter for my telephone inquiry.

Please allow me to send you one more e-mail before the telephone.
I will attach the image that comes out when I try to order.
The part with circle is the column which I can not put the data.
I have never seen this kind of page.
As I said before, I deleted the cookies and cash, and tried to use a different browser.

If you know something about this issue, I would like you to reply.
Thank you very much for your support in advance.

Result of Translation in Conyac

Number of Characters of Requests:
229letters
Translation Language
Japanese → English
Translation Fee
$20.61
Translation Time
5 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

Other Translations From Japanese To English Are Made Public

If we make the item including the package in Japan, the cost will be higher about 1.5 or 2 times than the current amount. I think it would be somehow meaningless proposal, so I would like to proceed the production in South Korea. As I said before, we make A examination as just reference value. We decide pass or failure of the products by the below examination. Washability soundness of ele...
Japanese → English
I'd like to scale down their distinctive atmosphere B country brings. I do understand why this scene is included to make the story more elaborates, yet I'd like you to understand some can only use this image due to their circumstances. Countermeasure: Delete the fisherman's scene
Japanese → English
Thank you for your e-mail. Normally I don't use Dropbox, so now I registered it. I'll send you URL for the shared folder. If I didn't use it well, please let me know. Thank you so much. 2weeks ago, I filled the account sign up form of your company and sent it to you. Were there any developments since then? I know you're busy, but please check it. Thank you.
Japanese → English
As for coin submitted to Hong Kong office for grading so far, it will be taxed again at the customs in importing again since it was not inspected in advance at bureau of customs duties for exporting in Japan. Briefly speaking, it is necessary to arrange for tax exemption to export for grading and import a completed item again. I have not arranged for it. Insurance of sending must be imposed on...
Japanese → English

atsuko-s's Public Translations

As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English
The Japanese customs might stop the luggage to check whether they are genuine or not.
The quality doesn't have any problems, does it?

There are possibilities we need to explain about your company's business to the authority, so would you please tell me your business?
Do you gather a lot of digital equipment from Europe?

I have already checked the quality of the camera that I had received, and it was fine as my personal impression.
I surely trust your company.
Japanese → English
His company was acquired so we can't deal with this item.
It is sold in autumn and winter, and we don't hurry to ship out.
Can I contact to him about the payment schedule of this case?
We deal with this brand on be half them, so we can submit the composition table of this item.
There are many cheap good items in Japan, and it is better for you to consider which items will be imported and sold in the future.
Would you please tell me why you can't answer the reason you don't operate the shop and deal with the brand directly?
It doesn't seem that opening the account is not allowed to proceed.
Japanese → English