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  4. To customer service. Thank you for...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] To customer service. Thank you for contacting me. I am really grateful th...

Original Texts
カスタマーサービス様

ご連絡有り難うございます。
電話で通訳の方を用意してくださるとの事、大変有り難く思います。

私が電話を差し上げる前にもう1通メールをお送りする事をお許しください。
注文時にどういう状況になっているかを添付致しました。
〇で囲んだ箇所が入力出来ない枠です。
そもそもこんなページは今まで見た事がありません。
前回も申し上げましたが、クッキー、キャッシュを削除、違うブラウザも試しました。

もし心当たりがあればご返信頂きたく思います。
宜しくお願い致します。
atsuko-s
Translated by atsuko-s
The person in charge of customer service,
Thank you very much for your reply.
I really appreciate that you prepare the interpreter for my telephone inquiry.

Please allow me to send you one more e-mail before the telephone.
I will attach the image that comes out when I try to order.
The part with circle is the column which I can not put the data.
I have never seen this kind of page.
As I said before, I deleted the cookies and cash, and tried to use a different browser.

If you know something about this issue, I would like you to reply.
Thank you very much for your support in advance.

Result of Translation in Conyac

Number of Characters of Requests:
229letters
Translation Language
Japanese → English
Translation Fee
$20.61
Translation Time
5 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

Other Translations From Japanese To English Are Made Public

1. Is the shipping cost to the US and to Japan the same? If so, I would like to pay via Paypal using the shipping address in Japan. Please cancel the last order and send me a new invoice. 2. Thank you for giving me a discount. This time, I would like to order the 2 kinds of items mentioned above. Please let me know when a quotation is ready. 3. If I order 20pcs of the items menti...
Japanese → English
Hello, Thank you for your support. Has the delivery schedule of the power supply been fixed? If so, please advise the date.
Japanese → English
An entrance book is a book in which the recruitment contents of your company are orderly arranged to be one book. From the time around 2016 on, I member that recruitment public relations became trendy and that various recruitment contents of each company (recruitment public relations) launched into the world. However, some enterprises may have created such a tremendous number of recruitment ...
Japanese → English
I purchased the ski liquid wax. I asked the seller to transfer it from Oregon, US to Japan. But it is impossible to send it to Japan because the liquid itself is the object for the prohibition of carriage. There are two ways for treating this problem. One way is to cancel the eBay deal. The other is to request collection of the parcel after issuing the FedEx EMX label. It requires to let me kno...
Japanese → English

atsuko-s's Public Translations

We did the review of C to A yesterday, and got one feedback from A.
As a result that we rechecked the details with A, we concluded as follows. We had misunderstood of question B on the way of confirming. This 7 dollars should be basically the cost to occur in C so that D should also pay this.
According to A's confirmation, S is necessary to refer the multiple columns, different from ordinary
matter. 7 dollars was secured from F point of time as this allocation.
I am very sorry to ask you after the agreement, but would like to request you of this change.
I will attach A's e-mail as the evidence of the confirming result. A hadn't disagreed except this point.
Japanese → English
The details
We urged the consolidated delivery service (A company) to issue MBL number, but hadn't received any e-mails.
The person in charge of AMS transmission mistook to register for the concerned BL as transmitted on the internal shared sheet, so unsent situation wasn't recognized.
After the ship had left, A company informed MBL and we noticed AMS unsent.
We immediately handled with the AMS transmission.
The consolidated deliver service usually sends Notice before leaving.
However, A company didn't deal with informing Notice of AMS unsent.
Japanese → English
As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English