申し訳御座いません。商品説明に誤りがありました。こちらの商品は追跡番号無しで発送しています。
もし、5月31日までに到着していないようであれば再度発送させて頂きます。
配送中の事故に巻き込まれたと連絡がありました。現在商品が手元に無く、再度発送するのに2ヶ月ほどかかります。それまでお待ち頂くか、返金をさせていただいても宜しいでしょうか？
EMSへ変更される場合は追加料金がかかります。変更希望する方は気軽にお問い合わせ下さい。
Rating
44
Translation / English
- Posted at 19 May 2016 at 10:15
I am sorry for my mistake about the explanation of the item. I have sent out the item without the tracking number.
If you cannot receive the item before May 31st, I will make shipment again.
I received a message that the item got involved in the accident during the delivery. Currently I do not have the item with me, and it will take about two month to make shipment again. Can you please wait till then> Or, may I make a refund to you?
In case you want me to change to use EMS, additional fee will be charged. If you want so, please feel free to contact me.
hiroshi-fukuoka likes this translation
If you cannot receive the item before May 31st, I will make shipment again.
I received a message that the item got involved in the accident during the delivery. Currently I do not have the item with me, and it will take about two month to make shipment again. Can you please wait till then> Or, may I make a refund to you?
In case you want me to change to use EMS, additional fee will be charged. If you want so, please feel free to contact me.
Rating
52
Translation / English
- Posted at 19 May 2016 at 10:20
I'm sorry. There was a mistake on the product description. This item is sent without a tracking number.
If the item won't arrive by the May 31st, I will send you again.
I was told that there had been an accident while delivering. We currently don't have a product at hand, and it will take about two months to send it again. You are welcome to wait until that time or would it be OK to refund the amount?
There will be an additional fee to change to EMS. If you like to change it, please don't hesitate to contact us.
If the item won't arrive by the May 31st, I will send you again.
I was told that there had been an accident while delivering. We currently don't have a product at hand, and it will take about two months to send it again. You are welcome to wait until that time or would it be OK to refund the amount?
There will be an additional fee to change to EMS. If you like to change it, please don't hesitate to contact us.
Rating
52
Translation / English
- Posted at 19 May 2016 at 10:13
I'm sorry. There was an error in item description. This item was sent out without tracking number.
If it does not arrive by May 31st, I will resend it.
I received information that it was involved in an accident during transportation. At the moment I don't have the item and it will take about 2 months till I can resend it. Will you wait till then or is it okay to make refund?
If you change it to EMS, additional charge will apply. Please feel free to ask if you would like to change it.
hiroshi-fukuoka likes this translation
If it does not arrive by May 31st, I will resend it.
I received information that it was involved in an accident during transportation. At the moment I don't have the item and it will take about 2 months till I can resend it. Will you wait till then or is it okay to make refund?
If you change it to EMS, additional charge will apply. Please feel free to ask if you would like to change it.
Rating
59
Translation / English
- Posted at 19 May 2016 at 10:16
We are sorry. There was a mistake in the explanation about the product.
This product was dispatched without its tracking number issued.
We will dispatch the same type of the product again unless you receive it
by May 31. We learned that it was involved in an accident on its way to you.
We do not have any in our stock now; it takes about two months before we ship it again.
Could you either wait until then or be refunded? There will be additional charges
if you expect to switch to the EMS.
Please feel free to contact. us if you wish any change.
hiroshi-fukuoka likes this translation
This product was dispatched without its tracking number issued.
We will dispatch the same type of the product again unless you receive it
by May 31. We learned that it was involved in an accident on its way to you.
We do not have any in our stock now; it takes about two months before we ship it again.
Could you either wait until then or be refunded? There will be additional charges
if you expect to switch to the EMS.
Please feel free to contact. us if you wish any change.
Rating
50
Translation / English
- Posted at 19 May 2016 at 10:26
So apologize for following. There is a mistake in product introduction. This product is dispatched without tracking number. It will be re-dispatched if it would not arrive until 31st May.
Now the connecting for something wrong happened during the dispatching. This product is out of stock so that it is need about another 2 months for re-dispatching. Would you prefer to keep waiting or get the refund?
Since more payment is required if change the dispatch way to EMS, please connect to us fit you want to change it without hesitation.
Now the connecting for something wrong happened during the dispatching. This product is out of stock so that it is need about another 2 months for re-dispatching. Would you prefer to keep waiting or get the refund?
Since more payment is required if change the dispatch way to EMS, please connect to us fit you want to change it without hesitation.
