混乱させて申し訳ありません。
回答をさせていただきます。
私は、発送した小包にすべてにトラッキングナンバーを付け追跡しています。
下記サイトで確認ができます
http；//
発送状況をチェックしている中で、Retention扱いになっているお客さま全員にメールを送ります。
理由は、Retention期間が過ぎると商品が日本に返送されるからです。
この状況はお客様にも当店にとっても最悪な状況です。
Catherine Dysonにメールを送ったのも上記理由からです。
本当に混乱させてすいません。
Rating
52
Translation / English
- Posted at 18 Jan 2016 at 01:34
Sorry for the confusion.
I will be happy to answer your questions.
I am tracking all the parcels shipped out by putting a tracking number.
You can check the delivery status from the following website:
http；//
I send e-mails to all customers whose parcels are stated as "Retention" while I check the delivery status.
The reason is that once a retention period is over, parcels are returned to Japan.
This situation is the worst for you and also for us.
The reason why I sent you an e-mail to you is the above.
Again, I apologize for the confusion the e-mail may have caused.
I will be happy to answer your questions.
I am tracking all the parcels shipped out by putting a tracking number.
You can check the delivery status from the following website:
http；//
I send e-mails to all customers whose parcels are stated as "Retention" while I check the delivery status.
The reason is that once a retention period is over, parcels are returned to Japan.
This situation is the worst for you and also for us.
The reason why I sent you an e-mail to you is the above.
Again, I apologize for the confusion the e-mail may have caused.
Rating
52
Translation / English
- Posted at 18 Jan 2016 at 01:42
I am sorry to have confused you.
Le me reply to you.
I give the tracking number to every package I send out and chase them.
You can confirm in the site below:
http;//
I send an email to each customer who is treated as in Retention while I check the shipment situation.
The reason is that the product will be sent back to Japan when it is past the Retention period.
This situation is the worst one for both you and our store.
It is from this reason mentioned above that I sent an email to Catherine Dyson.
I am really sorry for that I confused you.
Le me reply to you.
I give the tracking number to every package I send out and chase them.
You can confirm in the site below:
http;//
I send an email to each customer who is treated as in Retention while I check the shipment situation.
The reason is that the product will be sent back to Japan when it is past the Retention period.
This situation is the worst one for both you and our store.
It is from this reason mentioned above that I sent an email to Catherine Dyson.
I am really sorry for that I confused you.
Rating
53
Translation / English
- Posted at 18 Jan 2016 at 01:31
I am sorry for confusing you.
I will explain what happened.
I put on a tracking number for each package I ship out.
You can track the package on the following website:
http://
As I check the shipping status, I send an email to all customers with a retention status.
This is because after the retention period, the product will be shipped back to Japan.
This would be the worst case for both customers and us.
This is also the reason why I have sent an email to Catherine Dyson.
Again, I am very sorry for the confusion.
I will explain what happened.
I put on a tracking number for each package I ship out.
You can track the package on the following website:
http://
As I check the shipping status, I send an email to all customers with a retention status.
This is because after the retention period, the product will be shipped back to Japan.
This would be the worst case for both customers and us.
This is also the reason why I have sent an email to Catherine Dyson.
Again, I am very sorry for the confusion.
