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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Due to error in the description on Amazon’'s end, the title of the product ha...

Original Texts
アマゾン側の表記ミスが原因で商品名が間違っており、
お客様には大変ご迷惑をお掛けして申し訳ございません。

○○様には何度かメールをさせて頂きましたが返信がございませんでした。
誠に申し訳ございませんが２営業日以内に返信がない場合は、
処理的な都合により一旦キャンセル処理させて頂きます。

この件につきましては私達も困惑しておりますが、
ご注文頂いたお客様には最善を尽くして対処しております。
ご理解の程よろしくお願いします。
acdcasic
Translated by acdcasic
The item name was wrong due to an error on Amazon's end. We are deeply sorry for your incomvenience.

We had emailed to you several times, but haven't heard back from you so far. We are sorry but we need to cancel your order due to Amazon's processing constraint unless we receive your reply without two business days.

We are also troubled by this issue, but we are taking care of our customers seriously and doing whatever we can. Thank you for your understanding and cooperation.

Result of Translation in Conyac

Number of Characters of Requests:
205letters
Translation Language
Japanese → English
Translation Fee
$18.45
Translation Time
10 minutes
Freelancer
acdcasic acdcasic
Standard
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

Other Translations From Japanese To English Are Made Public

Dear sir, This is ○○ from VIP customer. Although I log in B2B website, The discount has not been applied. The discount description is posted the other day, but not posted now. I am sorry even if you are busy but please check it.
Japanese → English
I see... The situation makes it hard to even shop... It's very troubling. The number of infected in Japan is also rising. Everyone is scared of the corona virus. But recently, there's more young people who got infected. I haven't eaten outside since March of this year. I only go outside for shopping for daily necessities. Of course, while bringing a mask and sanitizing gel. I'm looking f...
Japanese → English
Hello. Thank you for all the beautiful dolls you make. I have a question. Do you have any other photos of "Bonnie Brown's Liam" shown in the attached photo? My friend saw this photo and is very interested in it. What is the price including shipping to Japan?
Japanese → English
I am sorry but I have a favor to ask of you about external invoice. Unfortunately, it seems that it was marked by Japanese customs. At the custom, I got a notice that it seemed too cheap per item. It is disappointing for me too, but when you make an invoice, please put about 10 dollars per item. Also, when you send the item, please use USPS, not UPS. Also, including the last stock-out...
Japanese → English

acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English