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[Translation from Japanese to English ] Due to error in the description on Amazon’'s end, the title of the product ha...

Original Texts
アマゾン側の表記ミスが原因で商品名が間違っており、
お客様には大変ご迷惑をお掛けして申し訳ございません。

○○様には何度かメールをさせて頂きましたが返信がございませんでした。
誠に申し訳ございませんが２営業日以内に返信がない場合は、
処理的な都合により一旦キャンセル処理させて頂きます。

この件につきましては私達も困惑しておりますが、
ご注文頂いたお客様には最善を尽くして対処しております。
ご理解の程よろしくお願いします。
acdcasic
Translated by acdcasic
The item name was wrong due to an error on Amazon's end. We are deeply sorry for your incomvenience.

We had emailed to you several times, but haven't heard back from you so far. We are sorry but we need to cancel your order due to Amazon's processing constraint unless we receive your reply without two business days.

We are also troubled by this issue, but we are taking care of our customers seriously and doing whatever we can. Thank you for your understanding and cooperation.

Result of Translation in Conyac

Number of Characters of Requests:
205letters
Translation Language
Japanese → English
Translation Fee
$18.45
Translation Time
10 minutes
Freelancer
acdcasic acdcasic
Standard
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

Other Translations From Japanese To English Are Made Public

We offered the previous price only for two months so that many customers got aware of our shop and would like to shop at our shop in the opening sale. The shipping fee would be 2,000 JPY when I ship 6 sets of this items (12 pieces). So, I can get very little revenue or could be in a red ink considering the purchase cost. As a matter of fact, even current price would raise very little profit wh...
Japanese → English
1.Could I make a question before the payment, please? Your invoice says "Tax＄28.34", but what is the tax for? I have tried to order same item and QTY with same address to be shipped on your website, such tax might not levied. For this reason, what seems to be the tax for the invoiced discounted, then? 2. We are managing to all payment from overseas via PayPal. Therefore, please make a paymen...
Japanese → English
I'll give you an appointment number for pickup by the day after tomorrow. Just to make sure please give the SDS to the driver as well, just . I think you need two copies. When you ask the driver to prepare the INVOICE, please enter the customs declaration amount as follows When you have the INVOICE, please give it to me. The FEDEX system should have sent an invoice to your em-ail address as...
Japanese → English
I am XX from ○○ corporation. The department from our company contacted to confirm the documents that requested to the client I am in charge of. The client sent me the documents you may need, so I will send you. Basically, we ask our clients to send you directly, however, they sent us for some reasons. I will send you as it is. I am very sorry that we miss the deadline. Thank you for your ...
Japanese → English

acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English