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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Due to error in the description on Amazon’'s end, the title of the product ha...

Original Texts
アマゾン側の表記ミスが原因で商品名が間違っており、
お客様には大変ご迷惑をお掛けして申し訳ございません。

○○様には何度かメールをさせて頂きましたが返信がございませんでした。
誠に申し訳ございませんが２営業日以内に返信がない場合は、
処理的な都合により一旦キャンセル処理させて頂きます。

この件につきましては私達も困惑しておりますが、
ご注文頂いたお客様には最善を尽くして対処しております。
ご理解の程よろしくお願いします。
acdcasic
Translated by acdcasic
The item name was wrong due to an error on Amazon's end. We are deeply sorry for your incomvenience.

We had emailed to you several times, but haven't heard back from you so far. We are sorry but we need to cancel your order due to Amazon's processing constraint unless we receive your reply without two business days.

We are also troubled by this issue, but we are taking care of our customers seriously and doing whatever we can. Thank you for your understanding and cooperation.

Result of Translation in Conyac

Number of Characters of Requests:
205letters
Translation Language
Japanese → English
Translation Fee
$18.45
Translation Time
10 minutes
Freelancer
acdcasic acdcasic
Standard
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

Other Translations From Japanese To English Are Made Public

About LIlitales: Good day. This is Koyu. Sorry I wasn't able to update for some time. I solved a few problems for the release of Lilitales on Steam. ■Notice of change of Publisher I have changed the publishers associated with Lilitales, from Frontwing to Kagura Games. Actually in the contract with Frontwing, I shouldered a huge amount of the work. So going through Steam's assessment w...
Japanese → English
As can be seen from the attachment, I've paid for fines twice since the beginning of this year. And recently a notification for the third fine came. What is this fine for? Last year my sales on Amazon was zero, has it been reported to the HMRC? Is the fine incurred because it wasn't reported? Or could it be that my VAT amount due that your company suggested was too high, but after later ...
Japanese → English
Thanks to Ms. Shaylen's teaching materials, I was able to give my best effort and make a reborn doll. Thanks. When Ms. Shaylen makes a newborn sized reborn doll, how many days does it take? In the case of (rooting hair) Please let me know. Thank you so much.
Japanese → English
My requirement is, of course, that the same conditions as usual. I would like to have a completed doll, pretty images (photos), cute packaging, and a photo in a photo frame as usual. (and for this time, I need birth certificate, too.) However, the glass eyes is not completed through customs yet. What if the status of the glass eyes changed from "Under processing through customs" to next st...
Japanese → English

acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English