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  4. We are sincerely sorry to inform you ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We are sincerely sorry to inform you that the delivery company has mistakenly...

Original Texts
この度、ご購入いただいた商品ですが、配送業者が誤ってテネシー州のアマゾンの倉庫に発送してしまいました。
誠に申し訳ございません。
現在、アマゾンに返送を依頼しているところです。
ご不便をおかけし大変申し訳ございませんが、今しばらくお待ちください。よろしくお願い致します。
ayaka_maruyama
Translated by ayaka_maruyama
We are sincerely sorry to inform you that the delivery company has mistakenly shipped your product to an Amazon storage in Tennessee.
We are currently requesting for the product to be returned.
We apologize for the inconvenience this has caused.
Best regards.
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Result of Translation in Conyac

Number of Characters of Requests:
132letters
Translation Language
Japanese → English
Translation Fee
$11.88
Translation Time
8 minutes
Freelancer
ayaka_maruyama ayaka_maruyama
Starter
・Graduated from Keio University, Degree in Political Science (慶應義塾大学　法学部政治学科　...
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Other Translations From Japanese To English Are Made Public

I tried making a payment, but an error message appears. As I can pay for item of another seller via PayPal, there might be a problem at setting of receiving of your PayPal. But I do not know what the problem is. Please solve it. My PayPal account is Japanese one. The account to which I send is an office in the States. May I ask you send an invoice of PayPal of xx and xx? The address to wh...
Japanese → English
1. foreign substance found in the filter 2. a mixture of Iron sesquioxide 3. a mixture of mineral and Iron sesquioxide 4. a piece of metal like fragment 5. a mixture of carbon 6. a mixture of brass and iron
Japanese → English
Thankyou very much for your message that the item arrived safely. We also confirmed the tracking number, and it turned out that the item was delivered. We actually made a full refund yesterday because we had decided that the item would not be delivered. Since you already received the item, please purchase it again or send it to the specified address. We appreciate your cooperation this time...
Japanese → English
Your item is now on its way of delivery, so I cannot refund you. Here are the conditions for a refund: Either you come back to Japan without receiving the item; or you will apply for a refund after you have received it. I cannot contact the delivery company just like you fail to do so. It is also impossible to make a request for delivering it earlier. The customs system and the convenience o...
Japanese → English

ayaka_maruyama's Public Translations

お世話になっております。数週間前にカレンダーを購入し、１１月２５日に発送されたというメッセージを頂きました。
急いでいる訳ではないのですが、荷物が現在どこにあるのか教えて頂けますでしょうか。荷物が損失してしまうと非常に残念なので、荷物の現状をご連絡頂ければ幸いです。

了解致しました。このサイトからカレンダーを購入した訳ではないので、そもそもご連絡頂いた意図が分かりかねます。と言いますのも、送り主の方に連絡し、少し時間がかかっているので荷物を追跡できないかと伺ってみたところ、返事を頂くことができなかったからです。その代りに貴方からご連絡を頂いたので、少し疑問に思っています。
English → Japanese
I am sorry for the inconvenience.

A fault in the system has been causing this problem, but I have contacted the system management company to request repairing.

As a result, the system is back to normal, and you can make purchases without any problems.

If it can be delivered with EMS, we can ship products anywhere.

If there are any inquiries, please feel free to contact us.

We appreciate your continuous support towards our store and our knives.
Japanese → English
Actually my two sisters have been staying at my house since last month, so I'm swamped with house works and taking care of the four babies. The second oldest sister of mine has to stay calm and quiet due to her pregnancy complications too. The eldest sister had such a sweet baby last week.

I couldn't understand clearly because of my lack of English comprehensive skills, but did you want ◯ and ◯ in the same package? If not, please let me know which products you wish to be packed together.

The shop that I go to, ◇, did not have ◯, so is it okay for me to purchase it online? This would cost us extra delivery fee. Incidentally, I have already ordered ◯. I will let you know the delivery fee to Canada using SAL when the two items are ready.
Japanese → English
As I have been stating many times, the product is exactly as it is stated in the product information.
Please send it back if you're not happy with it, and don't worry about my circumstances.
You say that you don't have the time, but you keep sending me long emails day after day. I think there is plenty of time for you to send the products.
It is against the policy to demand refunds by threatening to give me bad feedbacks.
I have said that I will give you a refund, but you still want to give me a bad feedback when things don't go your way.
That is just childish.
You just want to steal $75 from me.
Japanese → English

ayaka_maruyama's Services

ビジネスメール、ホームページ、観光パンフレット等の翻訳を得意としております（日→英、英→日、どちらもネイティブレベルです）
1,000 yen per hour
Translation & Localization / Translation