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  4. For returned goods, we repay the send...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] For returned goods, we repay the sender after the goods are returned to us. ...

Original Texts
商品の返品についてはこちらに返却してもらったあとに返金作業に移らせてもらいます。
下記の住所にお送りください。

リチウムイオン電池を配送したため、手続きに時間が掛かってしまい配送期間が遅れています。
お客様に多大な迷惑をかけることをお詫び致します。
あと1週間ほどで到着致します。
しばらくお待ちください。

商品はお送りいたしましたが届いてませんでしょうか？
こちらで確認したあと配送途中の紛失が確認された場合、再度お送り致します。

それと商品が到着致しましたらレビューの削除をお願いします。

tokyomanly
Translated by tokyomanly
For returned goods, we repay the sender after the goods are returned to us.
Please send to the below address.

The procedures for sending lithium-ion batteries take time, so the delivery is slow.
We are very sorry about this inconvenience.
The shipment will arrive in about one week.
Thank you for your patience.

We have sent the items. Have you received them yet?
If we confirm after shipment that something got lost during delivery, we will resend the shipment.

Additionally, when the products arrive, please delete the review.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
16 minutes
Freelancer
tokyomanly tokyomanly
Starter
Professional editor and sometimes translator with journalism degree and 10-pl...

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tokyomanly's Public Translations

Thank you for your contact.
OK, I understand about the 13% discount.
From here forward we will continuously purchase items, so in three and six months let's again discuss a discount. I'm confident we'll be able to work together.
At that time I'll be able to introduce you to our (small) company.

It's sudden, but I would like to purchase some items.
What will we do about the method of discount?

P.S. The postage seems a bit high. Can you reduce the postage charges?
It's rude of me to ask, but thank you very much for your consideration (and please don't think badly of me).

Please believe that we can communicate in English.
Japanese → English
In Aomori city, Aomori prefecture, the Nebuta Matsuri (a nighttime festival) is held at the start of August. As great crowds of townspeople call out, floats with hanging lanterns, featuring models of warriors, etc. and folding-fan-shaped pictures depicting warriors are pulled and paraded through the streets. The photo is an example of these lighted floats.
Why not come and experience this festival?
Japanese → English
Sorry to keep you waiting for my message. The circumstances of the delivery are now under investigation. Please confirm the attached delivery certificate that I received from USPS.

The arrival at your designated destination was confirmed. The signature was XXXX. Do you know who XXXX is? Thank you for your cooperation as we gather all the information.

Please tell USPS of your and my communication, and it will increasingly help the investigation move forward. Could you again take this delivery certificate to be confirmed at your nearest post office? I'd like to clarify what is the responsibility of the post office.
Japanese → English
According to your tracking information, delivery was completed on X/X.

You may have already done so, but please confirm the following two items:

1. Is it possible that family or others who live with you received the delivery?
2. Our company arranged for delivery to the name and address below. Is there any mistake in those details?

If you have confirmed both of these items, I'm sorry for the trouble but please inquire with the post office responsible for receiving the shipment. If this still doesn't establish the whereabouts of the delivery please contact us again.
Japanese → English