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[Translation from Japanese to English ] The buyer insists that the items that arrived were empty. However, they chec...

Original Texts
バイヤーは届いた商品が空だったと主張しています

しかし商品発送時は重さを量ります。
JAPANPOSTも重さを量って送料を決めます。
関税も申告重量を確認していると思います。
発送時の控えもこちらで保管しています
発送時の重さは約34ｇ～35ｇ　発送に使用している封筒の重さは約8ｇです。
間違いなく商品を入れて発送している証拠になると思います。
しかも追跡情報を見ると1ヶ月以上前に配達されています。

この状況で詐欺とフィードバックを受けるのは理不尽です。

steveforest
Translated by steveforest
The buyer insists that the items that arrived were empty.
However, they check the weight before shipping.
JAPAN POST also decides on the shipping charge after checking the weight.
The customs office should check the weight for the declaration.
We keep a copy of the receipt when we ship.
The weight of the items is about 34-35g and the weight of the envelope used is about 8g.
This should obviously be proof of posting.
Also, according to the tracking information, it was delivered over a month ago.
It is unreasonable to have received feedback as a fraud.

Result of Translation in Conyac

Number of Characters of Requests:
221letters
Translation Language
Japanese → English
Translation Fee
$19.89
Translation Time
16 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...

Other Translations From Japanese To English Are Made Public

Hello. The agent has informed me of the shipping schedule and asked me to submit a packing list and a B/L. Since I don't have them on hand, can you please send them to me in PDF? Thank you.
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I see. Thank you for letteing me know it. Of course you can reply to me during working time. I will also pay attention to the time when I seb\nd a message.
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About two months ago, I changed the registration of address but items have been delivered to the former address still. Please be sure to ship all the items to the following address hereafter.
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In the case of a natural expression: - How far can we go up? - When we go to the 50th floor ... When the English sentence is shortened as much as possible: - Far far up? - To the 50th floor, then ... In a literal translation: - How far can we go up? - When we reach the 50th floor ...
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steveforest's Public Translations

I can send it to the address you specify if you buy on my behalf. Please let me know the delivery address and other details. Firstly, I needed to buy 2 items from you, but I need 1 instead now. Could you make the purchase on my behalf for either one?
Japanese → English
Since then I have been looking for 〇〇 as you requested, but I can't find any. I've asked Japanese collectors if they have it, but they don't have it, and even they never see it.
For this reason, it is difficult to deal with the trade if you have 〇〇 despite looking for it.
Is there anything else you can trade? Or will you sell it to me?
When buying it, do you think transferring to Russia is impossible?
Japanese → English
The order will be cancelled unless delivery is made for the item. Please arrange for the manufacturer to give the item made by other manufacturers him. Although I can offer for him directly, let me ask you to transfer the email also for me.
After the offer, you can check the status by phone.
There are 3 buyers and I know the brand and condition requested by the customer.
It is a customer but can be competitive.
The document must be made to purchase the item.
Japanese → English
Thank you for the list of items for sale. At this time I have an item I am interested in. Could you make a little bit more discount as you can say it is 100 dollars including the shipping? My preferred price is 60 dollars for your consideration. I'm afraid I'll have to decline the order if you don't allow this price at this time.
Japanese → English