PACKAGE ID ○○と▲▲にチェックを入れ”CREATE SHIP REQUEST”をクリックしますと、以下のメッセージが表示されます。そしてそのまま“CONTINUE”をクリックして次のShipment Details & Optionsの画面に進みます。そのときにShipping MethodでFedExを選択することができず、DHLしか選択できません。これはおそらくパッケージが大きいからだと思います。FedExで発送できるようパッケージを分割していただけますか。
[Translation from Japanese to English ] When I put a checked mark on Page ID ○○and▲▲, and then click ”CREATE SHIP REQ...
Translation / English
- Posted at 19 Oct 2020 at 10:07
When I put a checked mark on Page ID ○○and▲▲, and then click ”CREATE SHIP REQUEST”, the following message appears. Then I continue clicking “CONTINUE” until I get to the page of Shipment Details & Options. At that time, I won't be able to choose FedEx as Shipping Method, only DHL is possible. I presume it is because the package is too large. Would you mind dividing the package so that I could use FedEx shipping, please?
Translation / English
- Posted at 19 Oct 2020 at 10:09
When to check PACKAGE ID 〇〇 and ▲▲ and to click "CREATE SSHI REQUEST", the following massage comes out. And you click "CONTINUE" and go on to the next Shipment Details & Options screen. Then you cannot select FedEx in the Shipping Methods, you cannot select DHL. Maybe, the package would be too big. Could you divide the package to be able to ship by FedEx?
Translation / English
- Posted at 19 Oct 2020 at 10:10
When I check the box PAGKAGE ID ○○&▲▲and click ”CREATE SHIP REQUEST”, the message below appears. Then, I click “CONTINUE” and move onto Shipment Details & Options. There, FedEx cannot be chosen as the Shipping Method, only DHL is shown. I think this is because the package is a large size. Is it possible for you to separate the package into a smaller size so that is can be shipped by FedEx?