破損配達の調査をしているアメリカの機関から、日本郵便へ手続きについて連絡がありました。
あなたに以下の作業をしていただきたいのでお願い致します。
1.あなたの荷物を破損配達した、配達先(あなたが住んでいる地域の担当郵便局やUPSなど)に行ってください。
2.係員に破損配達の証拠を提示してください。
3.破損配達された事を証明書類に記入してください。
4.破損を証明する書類を提出した会社名と、受け付けた担当者の名前を当社へメールでお知らせください。
以上の作業を行ってください。
I ask if you could do the following:
1. Please go to the delivery destination (the post office or UPS in charge at the area where you live) which damaged and delivered your package.
2. Please present proof of the damaged delivery to the one in charge.
3. Please fill up the proof documents regarding the damaged delivery.
4. Please let our company know by email the name of the company that submitted the documents proving the damages, and the name of the person in charge who accepted it.
Please carry out the above.
I would like to ask you to follow the following steps.
1. Go to the courier that made a damaged delivery of your parcel. (such as your nearest post office or UPS office)
2. Submit evidence of the damaged delivery to them.
3. Write about the damaged delivery in the evidential documentation.
4. Let us know which courier you submitted the documentation and the name of the person who you talked with.
Please kindly take the above procedures.
Please do the following.
1. Go to the delivery location (such as the post office or UPS in your area) where you delivered your package damaged.
2. Present proof of damaged delivery to the staff.
3. Please fill in the form to verify the damage.
4. Email us the name of the company that submitted the document proving the damage and the name of the person in charge.
Kindly perform above procedures .