[Translation from Japanese to English ] I ordered 7 items, but received only 1 item. According to the order histo...

This requests contains 239 characters and is related to the following tags: "e-mail" . It has been translated 2 times by the following translators : ( tearz , setsuko-atarashi , shimauma , risa0908 ) and was completed in 0 hours 6 minutes .

Requested by tatsu_h2001 at 09 Apr 2019 at 17:27 2449 views
Time left: Finished

注文した商品7点の内、1点しか届いていません。

購入履歴のページを確認したところ、4箱の郵送物に分かれていますが、
追跡番号は4箱とも同じです。

実際に届いたのは、小さいサイズのダンボール箱で、
中身は、ONE Bar のクッキー&クリーム味1箱のみです。

商品7点が入るサイズのダンボール箱ではありません。

何かの手違いで、残り6点の商品が、3箱の郵送物に分かれて、
遅れて届くと思い待っていましたが届きません。

後日、注文した商品が先に届いている状況です。

残り6点の配送状況を教えて下さい。

shimauma
Rating 53
Translation / English
- Posted at 09 Apr 2019 at 17:35
I ordered 7 items, but received only 1 item.

According to the order history, the items should have been packaged in 4 boxes and all of them have the same tracking number.

What I actually received is a small cardboard box with 1 box of ONE bar cookie & cream inside.

The box is too small to contain 7 items.

I thought the other 6 items would mistakenly be delivered late in 3 boxes, but they didn't.

I received the items that I had ordered earlier already.

Please kindly let me know the delivery status of the remaining 6 items.










setsuko-atarashi
Rating 50
Translation / English
- Posted at 09 Apr 2019 at 17:34
Among items ordered, 7 of them, there is one item not been delivered.

When checked the purchase history, there separated into 4 boxes, but the tracking number is the same.

What actually arrived is a small sized cardboard box,
and its content was only one box with ONE Bar cookies&cream state.

It was not a size of cardboard box allows 7 items.

By mistake, I thought the rest of 6 items would be separately divided into 3 boxes and would be delivered later, but they have not.

The product ordered the other day had arrive beforehand.

Please tell me what is going on with the rest of 6 items.
tearz
Rating 50
Translation / English
- Posted at 09 Apr 2019 at 17:32
I have received only one item out of seven I ordered.

As I confirmed the purchase history page, they were separated into 4 parcels, but they are under the same tracking number.
The contents are ONE Bar cookie & cream x 1 box only.

The size of the cardboard box is not big enough for seven items to fit in.

For some reason , the remaining six items were split into three separate boxes and I thought they would be delivered as a latter schedule, however I haven't received them.

Other items I ordered after that order have already gotten here.

Please kindly advise the shipping status of the remaining six items.
risa0908
Rating 52
Translation / English
- Posted at 09 Apr 2019 at 17:33
I received only 1 item out of 7 items I ordered before.

According to my purchase record page, those items shipped in 4 separated box, but tracking number of them are same.
The item which I received was small sized cardboard box, which cream flavored ONE Bar cookie was inside.
That was not cardboard box of enough size which can contain 7 items.

I thought that with some miss-arrangement, the rest 6 items will be separately shipped in 3 boxes lately, but not yet received.

So far, the item which I ordered later reached now.
Please let us know the shipping circumstances of the rest 6 items.

Client

Additional info

商品を7点注文したものの、プロテインバー1箱(ONE Bar クッキー&クリーム味)しか届いておらず、残りの商品の配送状況についての問い合わせメールです。

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