[Translation from Japanese to English ] Also, I don't know what to do because I have become unable to login to my acc...

This requests contains 306 characters and is related to the following tags: "Business" . It has been translated 4 times by the following translators : ( kamitoki , chibbi , shimauma ) and was completed in 1 hour 12 minutes .

Requested by ninico at 17 Jan 2019 at 01:23 2460 views
Time left: Finished

去年の11月に注文ナンバー「〇〇」の品を注文しましたが、9つ発送されたうち、3つがまだ届いておらず、追跡も出来ない状況です。

追跡できない番号は
○○です。

届いていない商品は
○○が3点です。

カスタマーサービスに電話したところ、こちらにメールするように言われたので連絡いたしました。

shimauma
Rating 53
Translation / English
- Posted at 17 Jan 2019 at 02:17
Last November, I ordered 9 copies of books with order number 〇〇.
I already received 6 copies, but 3 copies have not yet arrived, and I can not track them using the tracking number.

Tracking number is 〇〇.

The 3 copies that have not yet arrived are 〇〇.

I called the customer service and they said I should email you.
chibbi
Rating 52
Translation / English
- Posted at 17 Jan 2019 at 01:46
As I placed an order under the number "OO" in November last year, 9 of them were shipped but 3 haven't arrived yet without tracking it.

The tracking number that can't be found is:
OO

The items I haven't received are:
3 of OO.

After contacting the customer service, I was told to contact you via e-mail.

また、私のアカウントが去年末から次のメッセージが表示されてログインできなくなってしまい、困っています。

「(エラーメッセージ内容)」

この件についても何度も問い合わせているのですが、メールで回答すると言われたまま、未だに回答を受け取っておりません。
アカウントを復帰させるにはどうすればよいか教えて頂けないでしょうか
よろしくお願いいたします。

kamitoki
Rating 55
Native
Translation / English
- Posted at 17 Jan 2019 at 02:35
Also, I don't know what to do because I have become unable to login to my account since the following message appeared at the end of last year.
[Error message body]
I have inquired about this matter several times but after being told that I will be replied to by email I still have not received any reply.
Can't you tell me what I should do to restore my account?
Hoping for your kind response.
chibbi
Rating 52
Translation / English
- Posted at 17 Jan 2019 at 01:51
Also, I'm completely lost as I have been unable to login my account since the end of last year.

The content of the error message.

I've been contacting you several times regarding this problem, but I still haven't heard from you after being told to wait for a reply via e-mail.
Can you just tell me how to recover my account?
Thank you very much.

Client

Additional info

本の注文未着に関する問い合わせです。

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