注文番号○○についてお伺いします。私は30個△△を注文しました。そのうち7個が「Payment revision needed」となっていて発送がされていません。私のアカウントには2つのクレジットカードが登録されていて、現在はどちらも使用可能な状態です。しかし「Revise Payment Method」をクリックしても、どちらのカードも表示されてこず選択することができません。カードを新規に追加しようとしても、「■■」と表示され追加できません。どのように決済すればよいですか？
Rating
53
Native
Translation / English
- Posted at 10 Apr 2017 at 10:30
I have an inquiry regarding order number ○○. I order 30 △△. 7 of those say "Payment revision needed" and haven't been sent. I have 2 credit cards registered to my account, and can presently use both of them. However, even if I click the "Revise Payment Method", I cannot choose either of them because they aren't shown. Even if I try and add a new one, "■■" is shown and I can't. How do I deal with this?
Rating
44
Translation / English
- Posted at 10 Apr 2017 at 10:31
I would like to ask about the order ID ○○. I ordered 30 pieces of △△, but 7 pieces among them have not been shipped because of the status "Payment revision needed". Two credit cards are registered in my account, and currently both of them are available. However, I cannot select either of them because none of them is not displayed when I click "Revise Payment Method". Even if I try to add a new credit card, I cannot do so with an error message, "■■". Please tell me how I can make settlement?
Rating
50
Translation / English
- Posted at 10 Apr 2017 at 10:33
I would like to ask about order number ◯◯. I ordered 30△△。Of these, 7 were not shipped saying "Payment revision needed". In my account there are two credit cards registered. Now both of them are available. However, even though I click "Revise Payment Method", I cannot choose either of them. Even though I tried to add card newly, it shows "■■”, and I cannot add any. How could I solve the problem?
Rating
50
Translation / English
- Posted at 10 Apr 2017 at 10:34
I would like to ask you about the order number 〇〇.
I ordered 30 pcs of △△.
Seven of them are "Payment revision needed" on the page and have not been shipped out.
In my account, two credit cards are registered and both of them are available.
However, when I clicked "Revise Payment Method", either cards' information are not shown and I can not choose them. Although I tried to add a new card, the message "■■" popped up so I can not do that. How should I make a payment?
I ordered 30 pcs of △△.
Seven of them are "Payment revision needed" on the page and have not been shipped out.
In my account, two credit cards are registered and both of them are available.
However, when I clicked "Revise Payment Method", either cards' information are not shown and I can not choose them. Although I tried to add a new card, the message "■■" popped up so I can not do that. How should I make a payment?
