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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have an inquiry regarding order number ○○. I order 30 △△. 7 of those say "P...

Original Texts
注文番号○○についてお伺いします。私は30個△△を注文しました。そのうち7個が「Payment revision needed」となっていて発送がされていません。私のアカウントには2つのクレジットカードが登録されていて、現在はどちらも使用可能な状態です。しかし「Revise Payment Method」をクリックしても、どちらのカードも表示されてこず選択することができません。カードを新規に追加しようとしても、「■■」と表示され追加できません。どのように決済すればよいですか？
michael_1987
Translated by michael_1987
I have an inquiry regarding order number ○○. I order 30 △△. 7 of those say "Payment revision needed" and haven't been sent. I have 2 credit cards registered to my account, and can presently use both of them. However, even if I click the "Revise Payment Method", I cannot choose either of them because they aren't shown. Even if I try and add a new one, "■■" is shown and I can't. How do I deal with this?

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
5 minutes
Freelancer
michael_1987 michael_1987
Standard
I was born in Australia. At the age of 21, a strong interest in Japanese hist...

Other Translations From Japanese To English Are Made Public

It's highly possible that the cause of error is a failure in lens. There is no problem in the body. I will refund half of the amount of the item, so will you buy and try other lens?
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I received a mail on the above. I have some questions about it. ・There is a product that has not dispatched yet. Does its dispatch need me to do anything? ・Can the shipment of the product that has not dispatched by Amazon yet be suspended by Joelister? These are what I want to ask. Thank you.
Japanese → English

michael_1987's Public Translations

The product that the buyer ordered has already arrived. You can check with the tracking number.
If it is just that the buyer is unsatisfied with the product, that is not a mistake of mine. The buyer left me negative feedback based on that, but Amazon recognized that and removed that evaluation for me.
If the buyer submits a claim, does Amazon accept them unconditionally? I will receive a return, but are you aware of the strangeness of the buyers wording?
If the buyer would like to return, below is the appropriate address.
Japanese → English
When the documents have been published, it seems like the contents are going straight to the one in charge by email as well. I'm so sorry, it is necessary for do an collection request there. Could you call this number? Please stick this document to the item. I was told that delivery will take over 2 weeks, so I have used a different trading company this time.
Searching for past emails has really taken up too much time. If you have any questions for me, could you please write them when you email me. Even I don't like being asked the same question over and over again. If you understand, could you please respond.
Japanese → English
Thank you for your reply. We will proceed with the half price return, so please wait while the payment is being concluded.

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Although the product was mistakenly purchased by the customer, as it is a food product, we cannot accept returns.

Through contact with the customer, we have agreed upon a 50% payment return. However, on the management screen, I can only choose a full price return.

How can I do a half price return?

Thank you in advance for your reply.
Japanese → English
We are currently in the process of creating the manual. I will list what I feel are defects.
Please advise on how I can improve them.

Problem points:
*When the app is opened on an iPhone, forced closure happens often.
* When starting the upload on an iPhone, forced closure happens often.
* In the explanation, a Wi-Fi password is requested, but there is none.
* There is a lag of 15 minutes from uploading to the iPhone to seeing it on the device.
* When opening the app on an Android the Wi-Fi connection mark shows, but it does not synchronize with the playlist.
Japanese → English