The goods was broken before it arrived. It was not my blame. I wanted to have the goods as soon as possible, I don't need the repairment, I just want the refund.
The goods were broken before they arrived. I have no blame with it. I want the goods as soon as possible. I don't want to have they repaired, so please give me the refund.
The item was damaged before it got to me. It is obviously not my fault. I just wanted to get the item as soon as possible. I do not intend to repair it, so I would like a refund from you.