本日、私の所に商品が届きました。
商品を確認したところ、左腕に明らかな補修の跡がありました。
輸送中の事故などによるヒビや割れなどではなく、元々割れた物を補修した跡です。
この商品は、私の大事なビジネスパートナーにプレゼントする予定でしたが、この状態では渡せません。
I checked the item and I found a apparent mark of patching.
This crack and flaw is not a trouble during transport, originally broken and mended.
This item is to be presented to my precious business partner, but in this condition, I can't.
I checked the item and noticed there was an obvious trace of repair on the left arm.
This is definitely not a crack or damage caused during the shipment. This is a mark of a broken item after repair work.
This item was to be presented to my important business partner. However, I cannot give this to my business partner now that the item has a noticeable trace of the said damage.
When I examined the item, I found the obvious repair mark on left arm.
It is not an accident crack or split during the transportation. It is a mark which came from repair something previously broken.
I intended to give this item as a gift to my important business partner. Now, I cannot give it with this condition.
前回購入した「#08519 LOVING TOUCH(Order 8137)」も、新品で交換してくれるとのことでしたが、結局は補修して返送してきましたよね?
新品ではなく補修したのはわかっていましたが背中の部分であること、そして、目立たないことから黙っていましたが、今回の商品は明らかに補修したことがわかってしまいます。
貴店で取り扱っている商品は本当に正規品なのですか?
I know that was not a new one, but it was on the back side, and not apparent, so I kept silent but this time your mending is clearly seen.
Are the items at your store is really authenticated?
I knew it was repaired and not replaced. However, the damaged part was on the back and also not easily noticeable, so I held my tongue about it, but the repaired part is pretty obvious this time around.
Are items available at your shop really original?
I knew that it was not the brand new one. But I did not make a big deal because the repair part was on the back and it was not very noticeable. This time, the repair mark is very obvious.
The items you handle are truly authentic and genuine?
私のビジネスパートナーはLladroが大好きなので、今後も継続して貴店から購入しようと考えていましたが、この状態では不可能と考えます。
今回届いた商品が、本当に正規品であるかどうかLladro本社に問い合わせて
鑑定してもらおうと思います。
Lladro本社が正規品だと認めれば、貴店に再度連絡しますので新品交換を希望します。
もし、Lladro本社が正規品として認められないと返答があった場合は商品を返品するので、全額返金を希望します。
このメールを受け取ったら連絡ください。
I am thinking of getting Lladro's head office to check if the item I received is original or not.
If Lladro's head office acknowledges that the item is original, I will contact you to replace it with a brand-new piece.
If Lladro replies as saying that the item is not original, I will return the item to you and request you to refund me in full.
Please contact me by replying to this email.
I'd like to inquire Llardro official headquarters to appraise the item I received today whether this is authenticated or not.
If Llardro official headquarters could not accept the item is authenticated, I return this item and I want you to pay back all.
Please contact me when you receive this mail.
I am thinking about contacting Llado headquarter to have them appraise whether this item is truly genuine or not.
If Lladro headquarter responses that they will not approve this as a genuine, I will send the item back for full refund.
Please get me back when you receive this email.
@katakoriskull 評価、ありがとうございました!