[Translation from Japanese to English ] It seems that the customer is frustrated with the fact that the arrival of th...

Additional info

急ぎ

Original text

お客様は商品の到着が自分の想像より遅かった事が不満だった様です。

しかし、私どもは期日内に正しく商品をお届けしました。

問題はありませんでした。

フィードバック取り消しお願い致します。

Translation / English

It seems that the customer is frustrated with the fact that the arrival of the item was later than the customer expected.

But, we made shipment of the item within the due dates to the customer without any failure.

There was no problem at all.

Can you please withdraw your feedback?

Translation / English

It looks like the customer was unhappy that the arrival of the item was later than expected.

However, we did deliver the item before deadline.

There was no problem.

Please remove the feedback, thank you.

Translation / English

The customer was not satisfied since the item arrived later than he or she expected.
But we sent the item within the designated period, and there was no problem.
Would you delete the feedback?