[Translation from Japanese to English ] I have a question regarding estimated delivery dates. We send our products...

This requests contains 235 characters . It has been translated 2 times by the following translators : ( ozsamurai_69 , fuyunoriviera , yucatine , chungpearl ) and was completed in 0 hours 16 minutes .

Requested by rockey at 14 Jul 2014 at 15:37 2257 views
Time left: Finished

Estimated delivery datesについの質問です。

当社は米国各地の配送センターから商品を発送しています。よって、発送元として登録した住所と、実際に商品を発送する住所の違いが原因で、商品到着日がずれることがあり、困っています。

この配送予定日について、Standard Shippingであれば7日後、Expeditedであれば3日後と、表示を固定することは可能でしょうか?

当社のように発送元が複数あるセラーはこの問題にどのように対処すればよいのでしょうか?

fuyunoriviera
Rating 63
Native
Translation / English
- Posted at 14 Jul 2014 at 15:53
I have a question regarding estimated delivery dates.

We send our products from distribution centers in various places in America. As such, we often experience problems with products not arriving on the estimated arrival date as the registered sender's address differs from the actual address we use to send products from.

Are you able to fix the estimated arrival date at 7 days for Standard Shipping and 3 days for Expedited?

How are sellers with multiple distribution addresses, such as us, able to fix this problem?
ozsamurai_69
Rating 60
Native
Translation / English
- Posted at 14 Jul 2014 at 15:45
Re the question on Estimated delivery dates

We deliver to various countries through our delivery agency. Therefore, As the shipment location, registered address, and where the item actually ships from area ll different, there are some variations in the arrival dates, this causes us some concern.
With this schedule, Standard Shipping take 7 days, Expedited 3 days to arrive, Is it possible to fix this schedule to fix these estimated shipping dates?

What can other sellers in a similar situation to us with multiple item forwarding addresses do?
★★★☆☆ 3.0/1
chungpearl
Rating 52
Translation / English
- Posted at 14 Jul 2014 at 16:10
Regarding some questions about estimated delivery dates,
our company delivers products from our distribution centers all over USA,
Because registered ship-from address is different from the actual ship-from address,
we are having a problem that the products cannot arrive in buyers's hand at the same time.

Regarding this estimated delivery date,
for Standard Shipping it will take 7 days for the product to arrive;
for Expedited Shipping it will take 3 days for the product to arrive,
is it possible to fix the date of arrival?

How will our company fix the problem if sellers are shipping from a series of different addresses?
yucatine
Rating 50
Translation / English
- Posted at 14 Jul 2014 at 15:52
I have a question regarding the estimated delivery dates.

We ship our products from some distribution centers located throughout the United States. Therefore, sometimes it takes additional days in case the address registered as the “Shipped from” differs to the one from which the products are actually shipped.

Is it possible to fix the estimated delivery dates to be shown as either “Seven days” for the standard shipping or “Three days” for the expedited shipping?

How should we (and other sellers with more than one shipping places) handle this kind of problem?
★★★☆☆ 3.0/1

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