[Translation from Japanese to English ] You mentioned that you you did not receive the brackets the other day but now...

Original text

私はDHLがbracketsを無くした可能性もあるかもしれないと思ったので、DHLにも捜索を依頼していましたが、あなたの主張はつじつまがあいませんので、バンパーをDHLに渡す前にbracketsを紛失してしまったのではないかと思います。

Translation / English

I thought there might be a possibility that DHL has lost the brackets, so I asked DHL to search.
However your claim doesn't make sense, so I think that the brackets might be lost before passing bumper to DHL.

Translation / English

I thought DHL could have lost the brackets, so I've already asked them to conduct a search, so some prats of your message don't make sense. I'm afraid that I still have a feeling that you guys lost the brackets before handing the bumper (a.k.a fender) out to DHL.

Original text

あなたは先日、bracketsは受け取っていないと言っていたのに、今はDHLが紛失したと言っています。
納得いかないので、あなたが先日メールしてくれたバンパーの写真を再度確認しましたが、写真にはbracketsは写っておらず、バンパーのみの写真だった。
ということは、bracketsの存在に気がつかずDHLに渡す前にbracketsを梱包材などと間違えて捨ててしまったんじゃないですか？
だとしたら、DHLのせいにしていないで、貴社に責任がある事を認めるべきではないでしょうか？

Translation / English

You mentioned that you you did not receive the brackets the other day but now you are saying that it was lost by DHL.
It was not convincing so I re-confirmed the bumper photograph that you have mailed the other day, but only the bumper was reflected in the photograph and the brackets were not there.
With this, would it be possible that you have not noticed the presence of the brackets and mistakenly thrown away the packaging material and the brackets before passing this on to DHL?
If that's the case, then it is not DHL's fault and shouldn't your company admit on being responsible for this matter?

Translation / English

You told me that you haven't received the brackets the other day, but now you switched your claim to that DHL lost them.
That I can't understand, so I double-checked the picture of the bumper that you sent me via email, then confirmed that there isn't any bracket on it. It was just the bumper alone.
Thus, I have a suspicious that you didn't even know what the brackets were and accidentally threw them out with the packing .
If so, do not blame on DHL but please do admit your responsibility.

Translation / English

You said that you didn't receive the brackets before, but now you said DHL lost it.
I couldn't be convinced, so I rechecked the photo of bumper which you e-mailed me at the other day, but there is only the bumper and no brackets on the photo.
That means you threw the brackets away by mistaking it for the packing material before passing to DHL, didn't you?
If so, do not put blame on DHL, and you should admit that your company is accountable for it.

Original text

DHLに出荷してから、なくなったのなら保険をかけなかった私にも責任があると思いますが、出荷前の紛失は貴社の責任です。
誠実なお返事、期待しています。

Translation / English

If it is lost after shipping to DHL, I also have responsibility because I didn't insure., buy if it happened before shipping, It is your company's responsibility.
I hope you will give me a honest reply.

Translation / English

If the bumper was lost after you'd shipped it to DHL, I agree that it was partly my fault that I didn't get the insurance on it. However, you do bear the liability for the lost before you shipped it to DHL.
I'm looking forward to your honest and sincere response.