Conyac で依頼された翻訳結果を公開

This is the owner of the shop B. I sincerely apologize for causing you the troubles twice to make you feel unpleasant by sending the wrong items and the delay of the delivery. It was caused by our staff and I promise you to advise to be more careful. We will pay the shipping, of course. We are not supposed to issue a label for A due to the mechanical purposes from Japan side, we will transfer the shipping fee as soon as we can if you give me the cost of shipping. I expect it to be around $50. I would also like you to send us using a shipping method that we can track. Please inform me whether if you like a full refund or receiving a correct product shipped by us. If you prefer a full refund, we will do that as soon as we confirm the product has safely arrived.