Conyac で依頼された翻訳結果を公開

I apologize for the delay in delivery. I believe the reason the tracking number has stopped updating us after leaving Japan is because there is a lag of information from the British post office. Usually the Japanese postal service is pretty quick and accurate with their tracking updates. However it is pretty common to experience some delays when dealing with the British postal service. The product was shipped out on the 21st, and passed the Japanese airport inspection on the 27th. It should be on its way to England.

Please be patient while we look into locating the product in England.
If there is UK tariff, a VAT will be issued and you should be receiving billing documents.
We really appreciate your patience.
Worst case, if there has been an accident and the delivery cannot be made, we will cover any loss.
Rest assured, we will do our best for you to have a positive experience while working with us.
I will be in touch as soon as I receive further updates on the product location.