z_elena_1 — Translations

世界的に知られ愛されて続けてきている「Fire-King」をこのままアンティークだけで終わらせたくない。

I do not want to have the "Fire-King" which is known and loved world-wide, to end as an antique like this.

こんにちは　こちらは銀座・三越百貨店で購入した物です。
間違えなく本物です。模造品ではありません。
写真を添付します。

カップの底に刻印があります。
Fire-King Japanにでは日本製のカップを作成し販売しております。

あなたに良い返事をしたいので
現在Fire-King Japanに問い合わせをしております。
また連絡しますのでしばらくお待ちください。

Hello.

This is an article that was bought in Mitsukoshi department store in Ginza.
Beyond any doubt, it is a genuine article. It is not a replica.
I attach a picture of it.

On the bottom of the cup there is a carved seal.
Fire-King Japan manufactures and sells cups made in Japan.

We would like to give you a good answer,
so now we have sent an inquiry to Fire-King Japan and are waiting for an answer.
We'll contact you later, thank you for your patience.

親会社でデータを確認したところ、子会社間の債権債務の残高は一致しているそうです。
私たちは連結上は債権債務は相殺されるので問題ないように思っています。
あなたが残高確認を要求されているのはなぜでしょうか。あなたの記載の意図を教えてください。

When we've confirmed the data at the parent company, we found that the balance of debts and credits between subsidiaries is equal. We believe that because the debts and credits offset each other due to consolidation, no problems should arise here. Why are you asking us to verify the balance? Please let us know why you mention this.

何が何処にあるか簡単に見つけられる。
必要なものが直に取り出せますか？
必要なものだけを置き場所を決めて保管している

何があるのか、必要なのか判らない！
すぐに仕事に取り掛かれますね。
この状態なら書類が回って来てもすぐ判ります。
これで仕事ができるのですか？
机の上は物置きではありません。

管理文書は系統的なﾌｧｲﾙ体系で､見たい書類も即検索。
非管理文書は平積み･重ね積み､欲しい書類は出てこない。

表示と色で判断しやすくしています
廃却品を分別、必要数あるか確認可能

先入れ先出しがやり易いね。

You can easily find where the things are located.
Can you take the necessary thing out right away?
Store only the necessary things in a specially designated place.

Don't understand what is there and don't understand whether it is necessary!
You can start working immediately.
In a state like this even if a document is given to you, you'll understand immediately what to do.
Can you do your work in such a state?
Your table is not a place where you can put everything.

The documents related to management are in the specially arranged files and you can immediately search for the document that you would like to consult.
The documents not related to management are placed one on top the other and you cannot find the one you need.

The documents are made easy to find by usage of different colors and tags.
The things to be thrown away are kept separately, so it is possible to check if you have the necessary number.

The principle First In First Out is easy to use, isn't it?

作業エリアまで清掃、明示区分、直角、平行完了状態
清掃しなくても汚れない、物の置き方、量の明示がきちんとなっており、判り易く整頓されている状態

壁際、特に壁と床の接する部分、また柱の周り、特に柱が床のコンクリートに接する部分に、不要品が置いてあったり、埃がたまっている
機械、設備の陰に、道具や使わない物が有る
通路がはっきりと線引きしてない。していても通路に物がはみ出しておいてあれば２点の職場
片付けないと塗れないな

評価内容
壁や柱も自分たちの手で塗かえよう
通路に物を置かないようにしよう

Clean the working area, clearly mark and divide working space, arrange things putting them at right angles and in a parallel way to each other.
The state when everything is placed in an orderly manner that is easy to understand, the area does not get dirty even without cleaning, the things lie properly in their places and the amounts of the things are clearly marked.

Unnecessary items are lying and dust collects near the walls, especially in the area where the walls adjoin the floor, also around the poles especially where the poles reach the concrete floor.
Various tools and articles that are not used are lying behind the appliances and equipment.
The passageways are not clearly designated. Even if they are, there are various things that stick out from the where they lie into the passageway - this is the workplace that deserves grade 2.
If the things are not arranged properly, one cannot paint the premises.

The content of evaluation
Let's paint the walls and poles ourselves.
Let's not put things in the passageways.

私たちはあなたが送ってくれたドラフトに基づいて手続きを進めたいと思います。TAXレビューが終わったあとに‘ＥＰのサイン付の資料を、サイトを通じてご提出ください。
ところで、TAXレビューが遅れているのには何か原因はありますか。もしTAXレビューで問題が発見された場合にはただちにお知らせください。

We would like to proceed with formalities according to your draft. Please, submit the document with ‘ＥＰsign after you have finished the TAX review via the website.
By the way, is there a reason why the TAX review is behind the schedule? If there is any problem with the TAX review, please let us know immediately.

日本に来られるといいですね！
私のお客様でもアメリカ・オーストラリア・フィンランドから観劇に来日しています。
私も年に10公演位観に行きますが何度観ても感動します。
私は宝塚の全てが好きです。
あなたは誰のファンですか?　

今後も希望のDVDがありましたら特別価格で提供する事が出来ます。
送料無料でパンフレットの在庫がある物は無料でお付けします。
連絡お待ちしております。

It would be great if you could come to Japan!
Some of my customers come to Japan from America, Australia or Finland to watch the performance.
I go to see the performance about 10 times a year and every time I am really impressed.
I like all pieces from Takarazuka.
And who in particular is your favorite artist?

I can send you DVDs that you would wish to obtain for a special price in the future.
There will be no shipping charge and if there will be booklets available I'll enclose them at no cost to you.
I'll be waiting to hear from you!

この度は、当店の商品をお買い上げいただきありがとうございました。
そろそろ商品が届いたかと思います。

お送りした商品は、ご満足いただけたでしょうか。

現在、当店では、評価をしていただいた方にもれなく5ドル相当の
アマゾンギフト券（PDF）をメールでお送りしております。

是非、今回のお買い上げに対する評価をいいだれば幸いです。

なお、評価の手順は、次の通りです。

1.
2.
3.

Thank you very much for buying from us this time. We believe that the product has already reached you.

Are you satisfied with the product that we have sent you?

At present our shop is offering to those who have evaluated us the Amazon gift coupon (PDF) for 5 USD that we send by email.

Please, take this opportunity and evaluate us this time.

You can proceed with the evaluation according to the following steps.

1.
2.
3.

国内のカトラリー製品を中心に、カジュアルなキッチン雑貨を取り扱っています。

テニス、サッカー等の各種スポーツ用品の他、サイクリング用品やアウトドア用品を取り扱っています。

国内外で高い評判を得ているペンやノートを中心に、文具用品全般を取り扱っています。

主に海外の新鋭ベンチャー企業が開発した、ユニークなデジタル製品を各種取り扱っています。

We handle causal kitchen goods, mainly cutlery manufactured in Japan.

Apart from goods for playing tennis, soccer etc. and other sports related goods we also handle cycling goods and goods for outdoor leisure.

We handle a wide range of stationery goods, mainly pens and notebooks of prestigious Japanese and overseas manufacturers.

We handle all types of unique digital products developed mainly by foreign new venture enterprises.

当社では日本製プロダクトの国内販売・輸出・輸入品販売など、総合物販を行っています。

これまで１０００種超の商品の販売を行う中で得られたデータを基にした、商品ごとの最適な販売チャネルの構築が得意です。

日本や海外の製造メーカーが手塩にかけて生み出した「逸品」を扱えることは大きな喜びの一つです。

当社ではメーカーと消費者がwin-winとなるような販売をモットーとしています。

Our company is involved in selling general goods and the scope of our activity includes selling products manufactured in Japan inside the country and for export, as well as sale of imported goods.

We especially excel in establishing selling routes optimal for each type of goods which is based on the experience accumulated from selling more than 1000 different varieties of goods.

We are very happy to be able to deal with "fine articles" produced with great care by Japanese and overseas makers.

Our motto is to organize the sale of the products that would create a win-win situation for both producers of the goods and customers who buy them.

３Ｓのやり方は適正？
共用部分の責任分担は、納得されてる？
やってないところはない？
変化点へのアクションは作業者まで知ってる？

問題点の改善
関係者全員で話し合う
認識レベルの統一化

無理な改善計画は継続を阻害する
困った時はみんなで相談
何か言ってくれ…
清掃しても…？
原因を調べて…

４Ｓをしっかりやり続けること
全員が決めたことを守る
決めたことをきちんと守り、実行しないと恥ずかしい環境作り

守ることを決める
例えば　通路の幅（人の場合・台車の場合）
箱の置き方（カラ箱の置き方）
判り易く・曖昧にしない

Is the 3S method appropriate?
Are the participants content with the distribution of responsibilities in the processes that they share?
Are there any parts of the job that have not been done?
Do the workers know the actions to be applied to turning points?

Improvements in problematic areas.
All participants take part in discussion.
The level of understanding should be the same.

An unreasonable improvement plan will hinder the continuation.
When there are problems everyone should take part in discussing them.
Please, say something...
Even if you do the cleaning...?
Find out the cause...

Continue to apply 4S
Follow what has been decided with everyone's participation.
Create an atmosphere when one would feel ashamed if they do not follow what has been decided.

Decide what rules should be followed.
For example, the width of the road (for people - for carts)
The place for putting boxes (the way how empty boxes should be deposited)
Easy to understand - without any vagueness

仕切りはあるが表示が見づらくて探すのが大変！わかりにくい状態。
置き場所と置き方が決まっており、必要な物がすぐ取り出せる。
工具がすぐに取り出せれば無駄なく効率の良い作業が出来る。

サンプル置場：識別表示も無く、どこを探せば判らない
必要なダンボールが即取り出せる。
見本を探してチェックしたくなりますか？

あなたの「清掃」は合格点か
清掃1:きれいにしながら不具合を発見しよう
作業場の床にゴミ、水、油はないか？
機械の油漏れに気づいたらその場で拭いているか？
掃除をする際に点検も行っているか？

The space is separated into cells properly but the tags are difficult to read and it's difficult to look for articles! It's difficult to understand what is where.
The place for storing the articles and the way to do this are well defined and it is possible to immediately take what is necessary.
If the tools can be taken immediately then it is possible to do the work effectively and without wasting time and efforts.

The place for storing the samples: The tags to differentiate the articles are not there and you don't know where to look for them.
You can immediately take the necessary cardboard box.
Would you feel like looking for a sample and check it?

Are you marks for "cleaning" good enough?
Cleaning 1: Let's try to discover problems while cleaning up the area.
Is there garbage, water, oil on the floor of the working area?
Do you wipe the oil right away if you notice that the oil is leaking from an appliance?
Do you check the equipment as you do the cleaning?

異常発見時、即ロケメンテナンスの実行
作業者からロケ異常を管理者に連絡・改善。

溶けた樹脂がこびり付いています。
使おうと思っても、使いたくなりますか？

徹底したゴミ対策
作業ｴﾘｱの清浄度維持
天井･電灯等全域に注意

特に汚れているわけではないが､道具の見栄えが悪くなったらﾒﾝﾃﾅﾝｽする等の配慮が不足。
計画的メンテナンスで、品質低下防止。
金型メンテナンス計画により、定期的に清掃実施

測定治具全体が錆びている。
測定精度が保証できるでしょうか？

躾1:あなたは4Sを「習慣化」しているか？

When you discover something abnormal, do the maintenance of the location immediately.
Workers should report abnormalities in the location to their superiors and make the improvements.

The melted plastic has stuck to something.
Would you wish to use this even if you intended to do this at first?

Drastic measures to fight the waste.
Maintain the level of cleanliness of the working area.
Pay attention to the ceiling, light fixtures etc. in the whole area.

Not enough attention is paid to maintenance of the workplace if the tools do not look good even if they are not especially dirty.
Prevent reduced quality of products by well-planned maintenance.
Perform regular cleaning according to the plan of maintenance of moulds and dies .

The measuring tools are all covered by rust.
Can you maintain the accuracy of measurements?

Discipline 1: Have you made a habit of following the "4S"?

何があるか判らず、必要なものがすぐに取り出せない。
工具を探す手間が無駄になりませんか？
品番台別に小物入れを製作しパ?ツ保管管理を実施することにより取り出し易い｡

誰が見ても判ります。
棚の中がガラクタ置場です。
定形の各種申請書は保管場所を明示してあり取出しやすい。
備品は保管場所が明確に決められていないものもある。
省スペースで、場所の有効活用

台車置場に整列保管されています。
使いたい時、使いたい量、使用できます。
使いたいけど良いの？破損しているの？
台車置場に置かず、チョイ置き
評価日

You don't know where the things are lying and cannot immediately take the necessary thing out.
Isn't it a waste of time when you need to search for your tools?
If you create numbered compartments for items on each shelf and properly manage the parts that need to be stored you'll be able to
find the things that you need more easily.

Everyone who looks at this can understand the order.
Inside the shelves is the place for various odds and ends.
There is a place for each of the regular application forms which is clearly marked and it is easy to find them.

There are some items of equipment with no definite place of storage.
Use the space effectively and in a compact manner.

The carts are lined orderly in the designated place.
You can use things when you need them in the needed quality.
You would like to use them, but are they in good order? Aren't they damaged?
The carts are not left in the designated place, but just left somewhere temporarily.
The day of evaluation.

落下品は床の異物付着や傷付き、内部破損の可能性があり、品質不良につながる。
落下品を入れる不良箱が設置してある。
良否判断できない時は上司を呼ぶ。
作業場の異物対策や異物管理が徹底されている

異物管理の大切さを理解し、異物管理のルールに従った行動が定着している。
材料、部品、製品、治具、工具に異物が付着すると不良品や大きな品質問題になる。
異物が極力発生しない工程づくりと異物除去（異物対策）の取組みをしている。
危険物・毒劇物の管理が適正に行われている。

雑廃油
洗浄液
一般廃棄物分別箱
急停止

The products that fell down might have something stick to them, or they may have partial damage or can be broken inside and this will lead to products of inferior quality.
There is a box installed for deposit of fallen products.
If you cannot decide whether the quality of the product is good or bad you have to ask your chief.
There are measures in place to assure that workplace is free from unnecessary things or such things are disposed of properly.

The workers understand the importance of the need to keep track of unnecessary things and consistently follow the rules concerning this aspect.
If an unnecessary things stick to raw materials, parts, products, tools or equipment this will lead to appearance of products of inferior quality and cause great problems to quality of production.
Efforts are made to create the process of production that would help to produce as little of unnecessary things as possible, as well as to eliminate unnecessary things from the workplace (measures to fight contamination of the workplace by such debris).

The measures aimed at correct storage of dangerous or poisonous substances are in place.

Miscellaneous oil waste.
Washing liquid.
The boxes for separate disposal of general waste products
Sudden cessation

保管中に作動不良や精度に狂いがでないような環境で所定の場所に保管している。
錆びの発生、ほこり・汚れの付着や振動・落下などがあると精度が狂う

温度、湿度は適性か？
落下、傷付きの心配はないか？

校正シールが有効期限内である。計測器毎に置き場所が決まっている。
物の置き場所が決まっており、収納物の明示がしてある

組付け木型置き場
部品置き場

材料、部品、治具、工具等 生産に要する全ての物は、収納場所が決まっており、置き場所に収納物の明示がされている。
組付け治具の表示保管
少量完成品の表示保管

[The tools] are kept in the designated place in an environment which is not going to cause abnormal functioning and loss of precision.
Precision is lost if there is rusting, accumulation of dust or dirt, or as a result of vibration or falling etc.

Are temperature and humidity appropriate?
Should one fear that [the tools] might fall or get damaged?

Correction seals are within the period of validity. The place of storage is determined for each measuring instrument.
The place for storage is specified and the stored items are clearly marked.

The place for storage of wooden models for assembly.
The place of storage for product parts.

The materials, parts, tools, other equipment - for all things required for production the storage places are determined and the items in these storage places are clearly marked.
The tools for assembly are marked and stored.
The small number of finished products are marked and stored.

異常兆候は五感でつかむ。
治具・木型は、役割や機能を理解して、正しく使っている

ろう付け治具
治具の役割
同じモノをつくる（品質確保）
作業の効率化（標準作業）

治具の役割・機能を知って、マニュアルに従った正しい使い方をしている。
誤った使い方をすると寸法や形状がばらつき、不良品ができる。
治具 は日常点検を行い、作動不良、ガタ、改造等が無いこと。
出来栄えの合否判定する限度見本が整備されている

計測困難な出来栄え判定は、限度見本で良否判定を行っている。
限度見本の見方、判定要領が決まっている

Use your five senses to detect the signs of abnormalities
The role and function of tools and wooden models are understood and they are used properly.

The tool for painting wax
The role of the tool
Make the same product (secure the quality)
Improve effectiveness of the operations (standard operations)

[The workers?] know the role - function of the tools, and use them properly, according to the manual.
If they [the tools] are not used properly, there will be differences in size and form of the products resulting in inferior products.
The tools should be examined daily and checked for abnormal function, looseness, alterations etc.
There are boundary samples which allow to estimate the correspondence [to the standard] of the goods produced.

The results of production of goods that cannot be properly measured are judged by comparing them to the boundary samples.
There are rules that define the standards for evaluation of boundary samples and ways in which they should be examined.

私はアマゾンで販売している○です。
この製品について大事なお知らせがあります。この製品は、日本製品であるため海外での使用に際しては必ず変圧器が必要となります。具体的には220−240Vを100Vに下げる変圧器です。
この変圧器を使用せずに製品に通電した場合、破損や火事が発生する場合があります。
この注文を継続しますか？それとも発送をキャンセルしますか？
以下のメアドに連絡をお待ちしております。この手紙の発送日から２週間以内に連絡いただけない場合、この注文の代金の全額を返金いたします。

I am ○ selling goods on Amazon.
I have important information concerning this product. This product was manufactured in Japan and in order to be used outside of Japan it is necessary to employ transformer. In particular, you need a transformer that would lower the voltage of 220-240 V to 100 V.
If the product is used without the transformer, it may be damaged or cause a fire.
Will you still be willing to place your order? Or will you cancel your order?
Please, contact me on the mail address below. If I receive no message within 2 weeks of this letter, I will refund the full sum of your order.

私は3/18と21にセラーのオファーで商品を購入した。
しかし3/18日の注文自体を知らないとセラーが主張している。

セラーと別の取引で1078€の送金を受け取っていたので、
私はそれをセラーへ返金して商品の支払に充当、不足分の72€をカードで支払ました。
セラーの私への送金がキャンセルとなっているはずです。
それが今回の私の1回目の支払です。
何度説明してもセラーはこの事を理解できないようです。

いくら注文は1つだけだと主張してもPay palのアカウントで支払は確実に証明されている。

I have purchased the goods on the offer of the seller on 18th and 21st of March.
However, the seller keeps saying that they do not know anything about the order from March 18th.

I have received 1078 Euro from another transaction with this seller,
so I have returned this to seller, using this money to pay for the goods and also paid 72 Euro to make up for the deficit from the difference in price.
The transfer between me and seller should be in the state of cancel.
This time it was my first payment.
However, no matter how many times I am trying to explain this to the seller, they cannot understand it.

No matter how much one could assert that there has been only one order, the actual transfers are clearly mentioned in the details of the Paypal account.

私はセラーからのオファーのメールと支払った明細の画像もメールした。

アカウントを確認して欲しいと何度もメールしたがセラーは全く対応しない。
アカウントを確認すれば100％受取り確認はできるのになぜそれをしないのか？
セラーは自分の勘違いだった事に早く気付くべきです。

私は英語を上手く話す事ができないので説明不足だったかもしれない。
しかしセラーはこちらの質問に全く誠意をもって対応しない。

今は注文は1つだけだと主張していますが最初は注文の商品は全て発送したし小包は開封されていなかったか？

I have sent by email the picture of the mail containing the seller's offer and the details of the payment.

Several times I have sent a mail asking the seller to confirm the account, but they do not respond at all.
It is just necessary to confirm the account and it would be 100% clear that the payment has been received, why don't they do it?
I think they should notice more quickly that there is a misunderstanding on their part.

I cannot speak English well, so maybe it's because of my poor explanations.
However, the seller does not seem to respond to my questions sincerely.

Now they assert that there has been only one order, but in the beginning they have sent all the products that have been ordered, and [were asking] if I have not opened the parcel yet?