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Tearz (tearz) Translations

4.9 232 reviews
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Over 10 years ago Female
Japan
English (Native) Japanese French Spanish(Latin America)
Science Medical Law Culture IT technology
84 hours / week
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A listing of the public translations that were written by this user. This listing does not include the requests that have yet to be completed.
tearz Japanese → English
Original Text

めちゃくちゃ速い!

Translation

Super fast!

tearz Japanese → English
Original Text

同じ写真を使い回して微妙に違う粗悪品を販売する人が多いですね。
では質問です
1.あなたの販売している人形は全て写真を提供してくれた工場が作る正規品ということですか?
2.顔もボディもメイクも衣装もウィッグも全て写真撮影に使われているもの(100%本物)を私は受け取れるという解釈でよろしかったですか?
3.もし違った場合や不良品は手数料含めて全額返金可能ですか?
4.何件注文していくことで割引率は何%上がるのでしょう?詳しく教えてください
5.1度に注文する数による割引率も教えてください

Translation

Lots of people tend to sell inferior and similar goods by recycling the same old pictures.
Now here are the questions for you:

1. Do you mean that all the dolls you sell are authentic products manufactured by the factory which provided those photos?
2. Is it correct to understand that for all the items including the dolls' figure, body, makeup, costume, and wig, I can expect to receive the same exact items (100% authentic) used in the photo shoot?
3. Is it possible to ask for a full refund including the handling fee in case of wrong or malfunctioned items?
4. Please explain to me in details about how the discount rate is applied: per how many orders does the discount rate goes up by what percentage?
5. Please also let me know the discount rate for a bulk order.

tearz Japanese → English
Original Text

顧客から届いたので不具合が発生したERの動作確認をしました。
送った動画と同じでSliderが1方向しか動かない状況でした。
マルチメーターを使用する準備をしようとSlider本体ネジを取って内部を確認しました。
そしてなんとなくもう一度動作確認をしてみました。
すると先程までの不具合が治ってしまいました。
多分Slider本体内部の配線の接触不良だと思います。
ただ困ったことに正確な不良箇所は特定できていません。
またすぐに不具合が発生する可能性が高いです。
顧客へは新しいERを送りたい。

Translation

As we have received the item from the customer, we have confirmed the operability of the ER with malfunction.
Found was the state where its Slider 1 moved in only one direction as per shown in the video I sent you.
As I attempted to prepare to use a multi meter, I checked the interior by removing the screw of the slider itself.
Then I performed the operability check once again for no particular reason.
And to my surprise the malfunction I confirmed earlier was fixed.
In my assumption, it is because of the cable connection issue inside the slider itself.
However the problem is, I could not identify the exact spot where the malfunction has occurred.
There is a higher possibility that the malfunction will occur again.
I would like to ship a new ER to the customer.

tearz English → Japanese ★★★★☆ 4.0
Original Text

Thanks so much for your extra patience and another chance for our business

We feel very grateful and thankful for your interest in our product, we understand it would be a long shipping for you, as it usually arrived more than 12 business days in christmas holiday season.

Please don't worry, if it couldn't arrive within 12 working days, please contact us, we could refund for you

And we have just opened service of cash on delivery, if you like, we could cancel the order for you, and you could pay for it when you received it

If neither of the above choice is liked by you, we could cancel the order and refund for you

I apologize for the delay in providing a clear and effective resolution in time for our valued customer

Translation

あなたのご辛抱と再度チャンスを与えていただいたことに大変感謝いたします。

弊社製品にご興味をお持ちいただき誠にありがとうございます。クリスマスの休暇シーズンであるため12営業日以上配送に時間がかかることと思います。

ご心配なく。12営業日以内に到着しなかった場合はご連絡ください。返金いたします。

代金受け取り払いサービスも開始しましたので、もしよろしければご注文をキャンセルして、到着時にお支払いいただくという形でも結構です。

上記のご提案がいずれもご都合に合わないようであればご注文のキャンセルおよび返金をお受けいたします。

大切なお客様にご迷惑をおかけし、時間の面で明確かつ効率的な解決方法を提案するのに時間がかかってしまったことをお詫び申し上げます。