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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] 1 There is only one white one in stock, but I need three white ones so I wil...

Original Texts
１
ホワイトの在庫が一つしかないという事ですが、
ホワイトが３つ必要なので今回はキャンセルさせて頂きます。
返金をお願いします。

いつも支払いをした後に在庫がないと連絡をもらうのですが、
在庫確認は、請求書を送る前にしてください。

あと、以前○○を注文した時に何点が色違いがあったので、今後
気を付けてください。

よろしくお願いします。


２
以前、注文しました○○です

今回、私は○○を３つ注文したいのですが、在庫はありますか？

在庫があれば以前のように請求書をおくってください。

配送は○○でお願いします
cuavsfan
Translated by cuavsfan
1
There is only one white one in stock, but I need three white ones so I will cancel my order.
Please refund my money.

It is always after I pay that I am told items are not in stock, so please check you stock before sending a bill.

Also, previously when I ordered ○○ several of them were different colors, so please watch out for that.

Thank you.


2
I am ○○ and I have ordered from you before.

This time I would like to order three of the ○○. Are they in stock?

If they are currently available, please send me a bill like before.

Please make the delivery for ○○.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
27 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English