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[Translation from Japanese to English ] Sorry for the late reply. Although the glass panel has been damaged this time...
Original Texts
ご連絡遅れてしまいました。今回、ガラスパネルが破損しておりましたが、このまま、受け取ることにします。
おそらくかなりの解決時間がかかるのと、UPSに回収される可能性があるからです。また当方も探していたものです。
ガラスパネルの破損についてはこちらで負担します。
よろしくお願い致します。
＊ちなみに今回の梱包状況ではガラスは絶対割れると思います。もっと緩衝材を多く使用しないと必ず配送中に割れます。
おそらくかなりの解決時間がかかるのと、UPSに回収される可能性があるからです。また当方も探していたものです。
ガラスパネルの破損についてはこちらで負担します。
よろしくお願い致します。
＊ちなみに今回の梱包状況ではガラスは絶対割れると思います。もっと緩衝材を多く使用しないと必ず配送中に割れます。
Sorry for the late reply. Although the glass panel has been damaged this time, we will withdraw the product with its current situation.
It probably takes some time to process and UPS might be able to take care of the withdrawal. They are also looking for the feasibility.
We will bear the responsibility of the damaged glass panel.
Thank you very much.
* By the way the packing this time is obviously not protective enough for the glass. More cushioning materials have to be used in order to guarantee the safety of the glass during delivery.
It probably takes some time to process and UPS might be able to take care of the withdrawal. They are also looking for the feasibility.
We will bear the responsibility of the damaged glass panel.
Thank you very much.
* By the way the packing this time is obviously not protective enough for the glass. More cushioning materials have to be used in order to guarantee the safety of the glass during delivery.
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