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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Ordinary bank account bankbook Savings account multi-use Cancellation o...

Original Texts
普通預金通帳

総合口座兼用

ご解約

この通帳の所定の箇所に予め印鑑をお届け頂けば、全国の●●でお引き出しできます

不意にお金がご入用の時や、各種の自動払いなどで普通預金の残金が足りなくなっても、次の金額まで自動的にお借入ができます

普通預金件お借入明細

差引残高

毎々格別のお引き立てにあずかりありがとうございます
ご解約のお利息は上記のとおりでございます
今後とも引き続きご愛顧を賜りますようにお願いいたします
cuavsfan
Translated by cuavsfan
Ordinary bank account bankbook

Savings account multi-use

Cancellation of contract

If you press your seal in the predetermined place in this bankbook, you can withdraw at *** all over the country.

If you suddenly need money or have an automatic payment that is more than your remaining balance, you can automatically borrow up to the following amount of money.

Details for borrowing with an ordinary bank account

Account balance

Thank you very much for your continued patronage.
The interest associated with cancelling this account is as detailed above.
We hope to continue serving you in the future.

Result of Translation in Conyac

Number of Characters of Requests:
197letters
Translation Language
Japanese → English
Translation Fee
$17.73
Translation Time
about 2 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English